Online Exchange Potential Impact - Wrap

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Freecycle (37%) and Gumtree (29%) had reasonable levels of reported use by respondents, though it has been previously pointed out that those using exchange websites may also have been more likely to fill in the questionnaire as they would feel it relates to them. Only 69 respondents said they use other exchange websites, and only 40 people specified which website that was, of which Greencycle, Friday free adverts, and Amazon were the most mentioned. Clearly the higher awareness and use of eBay by respondents helps explain the results from the monitoring, so that the site most people are using is more likely to see a higher flow of second hand goods through exchanges arranged on it. 7.1.2 How have the online exchange sites been used? The people who use each online exchange site were asked how they used the sites: was it for getting hold of items (accepting or buying), offering or selling items, requesting items or a combination? The results are presented in Figure 7.1. Figure 7.1 How online exchange sites are used 80% 70% 60% 50% 40% 30% 20% 10% 0% accepting offering requesting accepting offering requesting accepting There is a pattern here which seems to show that people are more willing to receive something second hand if they have to pay for it. Free items (e.g. on Freecycle and Freegle) seem to be less tempting and those sites are used more by people wanting to give things away. For eBay and Preloved (where items are sold) there are more people accepting items than offering them. For Freecycle and Freegle (free items websites) there are more people offering items than accepting them. For Gumtree, which has a mix of free items and items for sale, there are more equal numbers of people offering and accepting. offering requesting accepting offering Requesting items Offering and some accepting Offering only Accepting with some offering Accepting only eBay Freecycle Freegle Gumtree Preloved requesting accepting Online Exchange Potential Impact 42 offering requesting
eBay is used by 37% of users to accept items only, whereas just 8% of users only offer items. Ten percent of respondents said that they use the website to request items, even though this is not a feature of eBay. This compares with 30% of users requesting items through Freegle, where this is possible. This indicates that there may be an interpretation issue regarding the question. The users of Freecycle mainly offer items (73% of respondents) rather than accept items (29% in total). Of the 58 users of Freegle, 74% use it solely or mainly to offer items, and 36% to solely or mainly accept items. Users of Gumtree have 42% accepting items and 47% offering. On Preloved, of the 38 users, 24% accept items only and 13% offer items only. 7.1.3 Reasons for using online exchange sites Respondents were asked to note the reasons why they do or do not use each of the online exchange sites. The complexity of the structure of the question has made it difficult to analyse, and the results were ultimately inconclusive. 7.1.4 What items have been exchanged or would be considered for exchange? This question focused on what items have been exchanged or accepted online and what items would be considered when exchanging online (Figure 7.2). The same list of items was used as for the monitoring, described in Section 3.3. Online Exchange Potential Impact 43
Page 1 and 2: Final Report Online Exchange Potent
Page 3 and 4: Executive summary This research was
Page 5 and 6: � It is clear that online exchang
Page 7 and 8: Appendix 1: Weight estimates of ite
Page 9 and 10: This report also describes the outp
Page 11 and 12: on the distribution of social grade
Page 13 and 14: Table 3.3 eBay search criteria for
Page 15 and 16: enough items listed during either t
Page 17 and 18: Table 4.2 Electrical item subcatego
Page 19 and 20: Outsourced procurement refers to th
Page 21 and 22: The survey respondents were firstly
Page 23 and 24: possible to identify errors. Howeve
Page 25 and 26: Figure 6.3 Average final bid price
Page 27 and 28: Figure 6.6 Proportion sold by avera
Page 29 and 30: Figure 6.7 Numbers of items unsold
Page 31 and 32: Table 6.4 Freegle item classificati
Page 33 and 34: Figure 6.10 Items exchanged on Free
Page 35 and 36: Figure 6.11 Total numbers of advert
Page 37 and 38: Table 6.6 Total adverts for priorit
Page 39 and 40: Table 4.3 (in Section 4.5) lists th
Page 41 and 42: Table 6.9 Waste Exchange UK total l
Page 43: Office of National Statistics (ONS)
Page 47 and 48: than they already do. There is less
Page 49 and 50: 70% 60% 50% 40% 30% 20% 10% 0% Figu
Page 51 and 52: 70% 60% 50% 40% 30% 20% 10% 0% Figu
Page 53 and 54: Table 7.4 Responses to question ask
Page 55 and 56: 70% 60% 50% 40% 30% 20% 10% 0% Figu
Page 57 and 58: 70% 60% 50% 40% 30% 20% 10% Figure
Page 59 and 60: Differences can be seen in the high
Page 61 and 62: Percentage of respondents Figure 7.
Page 63 and 64: Table 7.6 The two most popular alte
Page 65 and 66: developed to account for third part
Page 67 and 68: 9.1.5 Consumer survey The survey da
Page 69 and 70: Appendix 1: Weight estimates of ite
Page 71 and 72: Figure A1.1 Total estimated tonnage
Page 73 and 74: Gumtree The average number of listi
Page 75 and 76: Figure A1.4 Total estimated tonnage
Page 77 and 78: Table A1.7 Comparison of numbers an
Page 79 and 80: Combining the estimated tonnage exc
Page 81 and 82: 3. If you have used online exchange
Page 83: www.wrap.org.uk/onlineexchange

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