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I EXCLUSIVE INTERVIEW<br />
I<br />
“Deep and trusting business relationships can<br />
only develop when we meet in real life”<br />
<strong>ITB</strong> Berlin News spoke with Dr Mario Tobias, CEO of Messe Berlin,<br />
in an exclusive interview following this year's show<br />
From the <strong>ITB</strong> Opening Ceremony hosted by this year's<br />
partner country Oman to the partnership with Albania for<br />
2025, Dr Mario Tobias reflected on <strong>ITB</strong> Berlin <strong>2024</strong>'s triumphs<br />
and the pivotal role of face-to-face interactions in fostering<br />
authentic connections. With sustainability and innovations<br />
taking centre stage, <strong>ITB</strong> Berlin is working towards a more<br />
inclusive and responsible travel industry for the future.<br />
This was your first <strong>ITB</strong> Berlin in the<br />
role of CEO of Messe Berlin, can you<br />
share how the experience has been<br />
for you personally?<br />
The show was a very exciting and<br />
emotional experience for me. It's an<br />
absolute honour to welcome nearly<br />
the entire world to Berlin, and I'm<br />
extremely proud of our team. As the<br />
new CEO of Messe Berlin, it was<br />
fantastic to meet so many new people<br />
– simultaneously, I could personally<br />
draw inspiration for my next vacation.<br />
Our host country, Oman, sparked a lot<br />
of interest, and the new one for 2025<br />
– Albania – is a hot candidate for one<br />
of my upcoming journeys, too.<br />
What were some of the standout<br />
moments or innovations at <strong>ITB</strong> Berlin<br />
this year?<br />
Among the highlights was<br />
undoubtedly our grand opening<br />
gala, hosted by this year's Official<br />
Host Country Oman on the eve<br />
of the show. Guests experienced<br />
a spectacular show, providing<br />
insights into the diverse landscapes<br />
and culture awaiting visitors in the<br />
country. Equally touching for me<br />
was the signing ceremony where I,<br />
together with the Tourism Minister<br />
of Albania, signed the partnership<br />
agreement for 2025. Professionally, I<br />
was impressed by the line-up of topspeakers<br />
at the <strong>ITB</strong> Berlin Convention<br />
and our Innovation Radar, which<br />
we conducted for the second time<br />
this year. We presented a total of 16<br />
innovations, predominantly focusing<br />
on the opportunities presented by<br />
Artificial Intelligence. AI was indeed<br />
one of THE themes in <strong>2024</strong> – including<br />
in the convention programme.<br />
PEOPLE'S<br />
DESIRE TO<br />
TRAVEL MUST<br />
NOT COME AT<br />
THE EXPENSE<br />
OF THE<br />
EARTH<br />
Sustainability is a growing focus<br />
within the travel and tourism<br />
industry. How was this reflected at<br />
<strong>ITB</strong> Berlin?<br />
With the Sustainability Track, we<br />
even dedicated a specific track<br />
to the topic, which was exciting<br />
and inspiring for all attendees. <strong>ITB</strong><br />
Berlin actively campaigns for social<br />
equality and ecological responsibility<br />
in tourism and once again provided<br />
a comprehensive platform and<br />
inspiration for promoting a dialogue<br />
between actors in the tourism<br />
value chain on a more diverse and<br />
inclusive industry. In addition to AI<br />
and digitalisation, climate justice was<br />
one of the main topics at <strong>ITB</strong> Berlin<br />
and the <strong>ITB</strong> Berlin Convention. We<br />
all know there is only one planet.<br />
Accordingly, people's desire to travel<br />
must not come at the expense of the<br />
Earth and so many experts at the<br />
convention appealed to the industry<br />
to aim for net zero by 2030.<br />
Why are face-to-face events so<br />
important within the industry?<br />
Teams and Zoom have made business<br />
life easier in many ways – but they<br />
do not replace the human exchange<br />
face to face. In our opinion, deep and<br />
trusting business relationships can<br />
only develop when we meet in real<br />
life. This is also confirmed by the top<br />
buyers from the <strong>ITB</strong> Buyers Circle,<br />
who made significant deals this year,<br />
and the many business meetings<br />
during <strong>ITB</strong> Berlin. Achieving such<br />
results is simply not possible through<br />
video-calls alone.<br />
Looking ahead to next year, what<br />
are some of your main goals for <strong>ITB</strong><br />
Berlin 2025?<br />
Firstly, we want to further advance<br />
our 360-degree approach throughout<br />
the entire year. Secondly, we are all<br />
very excited about the partnership<br />
with our upcoming Official Host<br />
Country Albania. This comparatively<br />
small nation has so much to offer<br />
and is still a hidden gem waiting to<br />
be discovered. The hospitality is<br />
sincere and warm – I am confident<br />
that, similar to Oman this year, their<br />
presence at the world’s leading travel<br />
trade show will motivate many people<br />
to travel there<br />
<strong>ITB</strong> <strong>BERLIN</strong> <strong>2024</strong><br />
A RINGING SUCCESS<br />
Dr Mario Tobias highlighted<br />
that <strong>ITB</strong> Berlin exceeded<br />
expectations this year with a<br />
slight increase in attendees<br />
at nearly 100,000, and this<br />
despite challenging strike<br />
circumstances. He stated that<br />
this triumph "clearly showcases<br />
the strength of our brand" and<br />
once again "mirrored industry<br />
developments." Beyond figures,<br />
he noted that the mood among<br />
exhibitors, visitors and speakers<br />
was "very positive throughout"<br />
and that there was a general<br />
consensus that the return to<br />
travel went beyond pent-up<br />
demand after the pandemic<br />
and was "basically stable" with<br />
neither inflation nor high energy<br />
prices curbing demand<br />
THE <strong>ITB</strong> FAMILY:<br />
YEAR-ROUND, ALL<br />
OVER THE WORLD<br />
Dr Mario Tobias called the <strong>ITB</strong><br />
brand "a global family of 4 trade<br />
shows". <strong>ITB</strong> China is up next<br />
in Shanghai in May, then in<br />
September, <strong>ITB</strong> India follows in<br />
Mumbai. <strong>ITB</strong> Asia in Singapore<br />
will conclude this year's series<br />
of <strong>ITB</strong> editions in October. He<br />
stressed that while each show<br />
is unique, and the markets are<br />
highly diverse, "nevertheless,<br />
there are themes and aspects<br />
that concern all of us: Climate<br />
justice is, of course, one of them<br />
– as well as labour shortages<br />
and Artificial Intelligence"<br />
<strong>ITB</strong> <strong>BERLIN</strong> <strong>NEWS</strong> • THURSDAY 14 TH MARCH <strong>2024</strong> 17