The SubPostmaster Magazine
April edition of The SubPostmaster magazine, published by the National Federation of SubPostmasters
April edition of The SubPostmaster magazine, published by the National Federation of SubPostmasters
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NFSP mails support<br />
GETTING MAILS SEGREGATION RIGHT<br />
LOOKING AHEAD TO THE NEW FINANCIAL YEAR<br />
YEAR TO DATE PERFORMANCE TARGET FOR EACH MAILBAG: 95%<br />
1st Class Parcel Letter/Large Letter 2nd Class Parcel<br />
96.4%<br />
94.5%<br />
2 nd<br />
96%<br />
Well done on achieving the 1st &<br />
2nd Class Parcel mails segregation<br />
targets. Keep an eye out in your<br />
payslip from Post Office Ltd (PO) for<br />
the segregation payment for last<br />
year.<br />
We now are starting afresh, with<br />
the beginning of a new financial<br />
year and Royal Mail is already well<br />
underway with mail bag testing.<br />
Our goal is to meet the compliance<br />
targets for mails segregation, and<br />
achieve the maximum payment<br />
which could be approximately<br />
£5.5million, shared between all<br />
postmasters.<br />
<strong>The</strong> good news to take from last<br />
year was that the improvement for<br />
Letter/Large Letter mails segregation<br />
increased by 0.4% to 94.6% compared<br />
to 2022/23. However to ensure we are<br />
successful this year and reach the<br />
Letter/Large Letter target, the three<br />
key learnings are to:<br />
Stop putting parcels in the Letter/<br />
Large Letter mail bag<br />
Stop putting Franked/Meter mail<br />
in the Letter/Large Letter mail bag<br />
Stop putting Priority mail in the<br />
Letter/Large Letter mail bag<br />
As you can see from the graphs<br />
below, the current trend for these<br />
errors is getting worse except for 2nd<br />
Class Parcels.<br />
If these errors stop, quite simply<br />
you achieve target and earn the full<br />
money due to you for mails<br />
segregation.<br />
26% of the mail bags checked by<br />
Royal Mail are Letter/Large Letter.<br />
Unfortunately, just having ‘one error’<br />
in your branch still matters – most<br />
mail centre areas have<br />
an allowable two to<br />
three errors per month<br />
for Letter/Large Letter<br />
from the 200 offices on<br />
average that are tested.<br />
<strong>The</strong> Mails Support<br />
Team and contractors<br />
will continue to support<br />
you during 2024/25 and<br />
we will be at the NFSP<br />
Conference next month.<br />
If you are attending, we<br />
look forward to seeing<br />
you there.<br />
If you require further<br />
training or have any<br />
questions, please email<br />
mailssupport@<br />
nfsp.org.uk<br />
14 <strong>The</strong> <strong>SubPostmaster</strong> April 2024
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