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Report of the Directors<br />

Annual General Meeting continued<br />

by rotation and will seek re-appointment. The Directors seeking<br />

re-appointment all have service contracts on a rolling 12 month<br />

basis. Sir Timothy <strong>Sainsbury</strong> and Rosemary Thorne will also retire<br />

at the AGM and are not seeking re-appointment.<br />

Auditors<br />

Following the merger of Coopers & Lybrand and Price Waterhouse<br />

on 1 July 1998, Coopers & Lybrand resigned as Auditors in favour of<br />

the new firm, PricewaterhouseCoopers, and the Directors appointed<br />

PricewaterhouseCoopers to fill the casual vacancy created by the<br />

resignation. A resolution to appoint PricewaterhouseCoopers as<br />

Auditors of the Company and to authorise the Directors to agree<br />

their remuneration will be put to the Annual General Meeting.<br />

Staff, social responsibility and the environment<br />

Employment policies<br />

The Company remains committed to achieving its business<br />

objectives through the motivation and development of its people.<br />

In the belief that ‘how we manage is how we serve’, there is<br />

continued commitment to provide all colleagues with:<br />

• the information they need in order to perform effectively;<br />

• a regular opportunity to review performance with their<br />

manager; and<br />

• a personal training and development plan.<br />

As a direct result, 48 supermarkets and parts of the head office<br />

complex have now achieved the Investors in People standard.<br />

It is planned that <strong>Sainsbury</strong>’s Supermarkets Ltd will achieve this<br />

standard for the whole of its operation by the end of the year 2000.<br />

This year <strong>Sainsbury</strong>’s Supermarkets Ltd won the National Training<br />

Award in conjunction with Campden & Chorleywood Food Research<br />

Association, Tameside College (Manchester) and Brooklands College<br />

(Weybridge) for the Bakery Manager Focus Programme.<br />

Full roll-out has begun of the <strong>Sainsbury</strong>’s GUILD programme which<br />

will progressively equip store colleagues with the skills to offer<br />

outstanding customer service through improved product knowledge<br />

and other skills.<br />

The Company is committed to providing fair and equal treatment<br />

for all employees and recognises the importance of diversity within<br />

the organisation. As part of that commitment to equality and<br />

diversity, the Company believes that, given the chance, people with<br />

a disability have at least as much to offer as anyone else. During<br />

1998, <strong>Sainsbury</strong>’s Supermarkets won two ‘Ease’ awards from the<br />

Queen Elizabeth’s Foundation for Disabled People as the Best<br />

Employer of People with Disabilities and the Best Supermarket for<br />

Customers with Disabilities. These awards reflect our continuing<br />

work to ensure the social inclusion of people with disabilities.<br />

26 J <strong>Sainsbury</strong> <strong>plc</strong> Annual report and accounts 1999<br />

The Company continues to place great emphasis on the value of<br />

open communication both through an ever more effective network<br />

of local and central staff councils and through the annual attitude<br />

surveys which are demonstrating increasing levels of satisfaction<br />

and commitment.<br />

Staff are offered a full range of employee share schemes and about<br />

one third of all shareholders are employees or former employees.<br />

Policy on payment of suppliers<br />

The policy of the Company and its principal operating companies<br />

is to agree terms of payment prior to commencing trade with<br />

a supplier and to abide by those terms based on the timely<br />

submission of satisfactory invoices. The Company subscribes<br />

to the CBI Code of Good Practice (which can be obtained from<br />

the CBI, Centrepoint, 103 New Oxford Street, London, WC1A 1DU)<br />

on the prompt payment of suppliers. The performance of the<br />

operating companies in respect of payment to suppliers is<br />

contained in their accounts.<br />

Donations<br />

Donations to charitable organisations and local community projects<br />

amounted to £3.8 million, which included contributions of money<br />

and time to enterprise agencies, job creation, educational schemes,<br />

town centre management initiatives, community projects and the<br />

arts. There were no political donations.<br />

Research and development<br />

The Technical Division employs 200 people and has an annual<br />

expenditure of £8.5 million. It works in close co-operation with<br />

suppliers to achieve the highest standards of product quality,<br />

integrity, hygiene and safety and to maintain these throughout the<br />

Group’s distribution chains and stores. The Division also develops<br />

and co-ordinates policies to address issues of concern and interest<br />

to our customers, for example environmental management and<br />

healthy eating. The Company Environment Report is produced by<br />

the Division. This document sets out the primary environmental<br />

policies adhered to by the Company as well as detailing the<br />

objectives set to improve our care for the environment.<br />

By order of the Board<br />

Nigel Matthews<br />

Secretary<br />

1 June 1999

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