The <strong>Accenture</strong> difference <strong>Accenture</strong>’s extensive experience, strong industry reputation, distinctive innovations and market-tested assets differentiate us in the marketplace. Experience and strong industry reputation <strong>Accenture</strong>’s work with clients consistently earns industry recognition. FORTUNE magazine has named <strong>Accenture</strong> the most admired IT services company for three consecutive years. 1 The Global Telecom Consulting Market Analysis of 2009 named <strong>Accenture</strong> the “unchallenged market leader” in terms of telecom consulting revenues, with a global market share of 16.4 percent. 2 In its 2010 report, Gartner has ranked <strong>Accenture</strong> first in worldwide revenue and market share for BSS, OSS and SDP for cable, satellite and multi-system operators. 3 <strong>Accenture</strong> also ranked first according to Gartner in 2009 worldwide revenue and market share for workforce management. 4 <strong>Accenture</strong> also received an overall “Very Strong” score from Gartner in 2009 in the Strategic Scorecard for Vendors of Next-Generation Service Delivery Platforms. 5 In addition, Infonetics Research’s service delivery platform (SDP) vendor survey has rated <strong>Accenture</strong> highly for management and for our SDP product roadmap. 6 Trusted provider <strong>Accenture</strong> works with 18 of the world’s top 20 communications companies and 41 of the top 50. We have won multiple industry awards as a trusted delivery provider to our clients. Global reach and scale <strong>Accenture</strong> has the global reach, breadth of capability and flexibility to help operators develop comprehensive solutions quickly and cost effectively. We can deliver innovative, high-quality and standardized services at lower cost by leveraging the <strong>Accenture</strong> Global Delivery Network (see Figure 2). <strong>Accenture</strong>’s delivery capability has grown to more than 85,000 talented professionals worldwide working in onshore, nearshore and offshore centers and client sites around the globe. This global network helps enable <strong>Accenture</strong> to scale rapidly to provide the skills and resources to deliver projects for our network clients around the world. <strong>Accenture</strong> was ranked number one on the International Association of Outsourcing Professionals (IAOP®) Global Outsourcing 100 TM list, marking the third consecutive year that <strong>Accenture</strong> has topped this ranking of the world’s best outsourcing providers. 7 4 <strong>Accenture</strong> <strong>Communications</strong> <strong>Solutions</strong> Research-based knowledge Leveraging our industry experience and business acumen, our ongoing High Performance Business research determines the key elements of high performance and provides relevant insights into the characteristics and practices that make organizations outperform their peers. The results are clear: High performance is definable, quantifiable—and achievable. Long-standing alliance relationships Another important <strong>Accenture</strong> differentiator is our powerful network of alliances. These relationships help us leverage unique, leading-edge products to tailor the right solutions for our clients, instead of relying on proprietary platforms. Our alliances include: • Cisco: The <strong>Accenture</strong> & Cisco Business Group develops, markets, sells and delivers network-enabled business solutions that help organizations speed implementation, shorten time-to-value and gain a competitive edge. • Microsoft: The <strong>Accenture</strong>, Avanade and Microsoft alliance has a long history of helping organizations achieve high performance leveraging Microsoft technologies. Having collaborated on more than 5,000 Microsoft projects over the past decade, <strong>Accenture</strong> and Avanade were named “2010 Microsoft Enterprise Partner of the Year” for an unprecedented sixth time and third consecutive year. • Oracle: <strong>Accenture</strong> maintains one of the largest and one of the fastest-growing Oracle enterprise solutions practices among full-service integrators. We are the first integrator to have innovation centers located on Oracle campuses, giving us unique access to Oracle software, management teams and product direction. 1 Fortune Magazine/Hay Group, “World’s Most Admired Companies Study, 2010,” March 2010. 2 Hot Telecom, “Global Market Analysis – Telecom Consulting 2009,” January 2009. 3 Gartner Inc., “Market Share: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 2007-2009,” Martina Kurth, Kamlesh Bhatia and Norbert Scholz, 30 April 2010. 4 Ibid (Table 4-9). 5 Gartner Inc., “Market Insight: Next-Generation Service Delivery Platform Market Overview and Strategic Scorecard for Vendors, 2010,” Martina Kurth and Jouni Forsman, 21 June 2010. 6 Infonetics Research, “SDP Deployment Strategies and Vendor Ratings: Global Service Provider Survey,” Shira Levine, October 2009. 7 IAOP, Global Outsourcing 100, 2010.
Montreal Toronto Area • • Chicago• •Wilmington • Cincinnati San Antonio•• •Atlanta Houston Monterrey • Mexico City • <strong>Accenture</strong> has the global reach, breadth of capability and flexibility to help operators develop comprehensive solutions quickly and cost effectively. To request additional information about <strong>Accenture</strong>’s innovations and experience, and about <strong>Accenture</strong> <strong>Communications</strong> <strong>Solutions</strong>, please contact us at comms_solutions@accenture.com. Or visit us online at www.accenture.com/communications. Figure 2. The <strong>Accenture</strong> Global Delivery Network São Paulo • Rosario• • Buenos Aires •Riga • London• Almere Warsaw • •Prague Nantes• •Bratislava Madrid •Bucharest • •Naples Málaga• Casablanca• Delhi Area Mumbai • • Pune• •Hyderabad Bangalore•• Chennai • Port Louis, Mauritius Chengdu• • Dalian • Shanghai •Guangzhou • Manila •Cebu
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