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Contents - Barking & Dagenham

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<strong>Barking</strong> Station Interchange<br />

2. Passenger Survey Analysis<br />

Introduction<br />

Passenger interview surveys were conducted on Tuesday 5 th February 2008 to elicit platform use<br />

and how passengers travel to and from <strong>Barking</strong> Station and their journey origins and destinations.<br />

A total of 543 responses were obtained from the 8 platforms at the station between the hours of<br />

07.00 and 13.00 including, therefore, the AM peak. The distribution of these responses is<br />

illustrated in Table 2.1 and in the graph in Figure 2.1.<br />

5062859/_04 <strong>Barking</strong> Interchange Stage 1 Report TP.doc<br />

Table 2.1 – Interview Responses From Each Platform<br />

44<br />

Platform<br />

1 2 3 4 5 6 7 8<br />

Number of Interviews 90 47 26 74 85 102 70 49<br />

No. Interviews<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

Entry Analysis<br />

Figure 2.1 – Interview Responses From Each Platform by Time of Day<br />

07:00 07:30 08:00 08:30 09:00 09:30 10:00 10:30 11:00 11:30 12:00 12:30<br />

Time<br />

Platform 8<br />

Platform 7<br />

Platform 6<br />

Platform 5<br />

Platform 4<br />

Platform 3<br />

Platform 2<br />

Platform 1<br />

The survey demonstrates that most responses were received on platforms are 6, 1 and 5, and the<br />

fewest on platform 3. Platforms 5 and 6 serve the District Line and C2C London bound services. It<br />

is expected, therefore, that these would be busiest during the AM peak period. Platform 3 is<br />

served by the Hammersmith & City line, which is used by relatively few passengers compared to<br />

the District and National Rail.<br />

The Gospel Oak line plays an important role, as demonstrated by the number of responses<br />

received on Platform one. Figure 2.1 also indicates that the loadings are relatively steady<br />

throughout the day, with similar numbers of responses being obtained at 0800, 1130 and 1230. It<br />

is important to remember the role this line plays in any redevelopment of the station.<br />

Overall it is easy to pick out the peak period for travel in the morning, between 07:30 and 09:00.<br />

However, Figure 2.1 demonstrates that each individual platform has its own peak. Usage of<br />

Platforms 1, 7 and 8 correspond with the general overall trend, and are busiest during the 07:30-

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