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2009 Annual Report - Toromont Industries Ltd.

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6 | TOROMONT <strong>2009</strong> ANNUAL REPORT<br />

Enerflex <strong>Ltd</strong>. is the new name for<br />

our natural gas and process<br />

compression business formed<br />

from the combination of Enerflex Systems<br />

Income Fund, acquired January 20, 2010<br />

and <strong>Toromont</strong> Energy Systems.<br />

As one company, Enerflex provides<br />

what we believe are the scope, scale and<br />

expertise necessary to address market<br />

challenges and deliver value to our<br />

customers and shareholders over the long<br />

term. On that basis, we are proud to<br />

present the Enerflex company profile.<br />

lEAding ApplicATiOnS<br />

From the well-head to the pipeline,<br />

Enerflex is a market leader in engineering,<br />

manufacturing and servicing highly<br />

specified equipment for a diversified<br />

mix of customers, including many of the<br />

largest energy exploration and production,<br />

chemical and petrochemical companies<br />

in the world. Enerflex also has expertise<br />

in providing gas compression and<br />

processing facilities to our customers on<br />

a turn-key basis and through alternative<br />

delivery models such as ‘build-ownoperate-maintain’<br />

contracts like a recent<br />

project in Oman.<br />

Our corporate roots stretch back 30<br />

years and over this time, we have<br />

amassed knowledge from manufacturing<br />

several million horsepower for upstream,<br />

midstream and downstream applications.<br />

Midstream markets represent about<br />

75% of our pro-forma revenues. Once a<br />

well is drilled and completed and the<br />

upstream portion of a project is finished,<br />

Enerflex provides compression packages<br />

to increase well-head pressure and for<br />

gas gathering, pipeline and storage<br />

facilities for both conventional and<br />

An Enerflex Combined Heat and Power Unit (CHP) produces energy using alternative<br />

fuel in Rijsenhout, Netherlands.<br />

unconventional resource plays around<br />

the world.<br />

In this market segment, we also provide<br />

producers with industrial refrigeration<br />

packages, amine plants (where CO 2 and<br />

hydrogen sulfide are removed from natural<br />

gas), dew point plants and cryogenic plants.<br />

Our downstream markets include<br />

power generation, petrochemical, natural<br />

gas distribution and storage facilities.<br />

lEAding SERvicE<br />

In all customer segments, our customers<br />

rely on us not just for equipment designed<br />

to maximize production and compressor<br />

throughput, but for ongoing customer<br />

support. On a pro forma basis, product<br />

support represents some 25% of our <strong>2009</strong><br />

pro forma revenue.<br />

Contributions from our preventative<br />

maintenance, parts and service business<br />

are important for our future because they<br />

help to offset energy cycles that affect<br />

customer spending on new equipment.<br />

Of equal importance, customer service<br />

creates customer satisfaction and the<br />

potential for new equipment sales.<br />

Today, we have over 400 service<br />

technicians across 28 locations and in<br />

six countries, along with over 300<br />

field-service trucks – an infrastructure<br />

that makes Enerflex a reliable 24/7<br />

supplier to customers around the world.<br />

lEAding mARkETS<br />

Another key strength for our future is<br />

geographic diversification. We operate in<br />

four major regions. Our largest market,<br />

Enerflex provided equipment for the phase two expansion of this<br />

natural gas compression station in Injune, Queensland, Australia.

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