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NEW<br />

<strong>Plant</strong> & <strong>Equipment</strong> Professional ISSN: 2041-1154 (Online) £2.50<br />

In Action<br />

& Awards<br />

sections<br />

a-<strong>Plant</strong><br />

launches<br />

revolutionary<br />

vehicle fall<br />

protection<br />

Putting<br />

<strong>the</strong><br />

<strong>PeoPle</strong><br />

into <strong>Plant</strong><br />

April 2011<br />

hirer exPectations<br />

at WHC Hire Services<br />

A call for a single<br />

st<strong>and</strong>ard for<br />

operator training<br />

Focus on behavioural safety<br />

New updated Cat Product Link ● New Speedy Assist supports SMEs ● Volvo CE is first accredited UK supplier for skills training


2<br />

April 2011


Editorial<br />

The ailments of a beleaguered industry are finally<br />

manifesting <strong>the</strong>mselves once more as <strong>the</strong> UK continues<br />

in its struggle to recover from <strong>the</strong> recession, unlike our<br />

friends in continental Europe who seem to be dusting<br />

<strong>the</strong>mselves down ready for a return to business as<br />

normal. Amongst <strong>the</strong> debris of bankrupt firms, high<br />

unemployment <strong>and</strong> political posturing to soften <strong>the</strong><br />

blow of fur<strong>the</strong>r public <strong>and</strong> private sector redundancies,<br />

<strong>and</strong> a threat of a second dip, more sinister ailments<br />

lurk beneath <strong>the</strong> verbiage of recovery rhetoric.<br />

How can it be that a sector which once boasted <strong>the</strong> best<br />

training, health <strong>and</strong> safety <strong>and</strong> inward investment has<br />

now resorted to cut throat, lowest price wins? Throughout<br />

<strong>the</strong> supply chain (whe<strong>the</strong>r that be manufacturing,<br />

plant hire, quarrying, construction or civil engineering)<br />

companies are suffering at <strong>the</strong> h<strong>and</strong>s of clients who<br />

dem<strong>and</strong> ‘low cost’ <strong>and</strong> give complete disregard to <strong>the</strong><br />

fact that lowest cost almost always results in poor<br />

quality <strong>and</strong> often a higher final bill! After 30 years of<br />

inward investment, training, partnering arrangements<br />

<strong>and</strong> service quality have been decimated to levels<br />

that have not been seen since <strong>the</strong> great recession!<br />

Industry resilience is however strong <strong>and</strong> professionals<br />

will turn that corner ready for <strong>the</strong> upsurge but what will<br />

face <strong>the</strong>m when <strong>the</strong>y turn it? High accident rates due to<br />

reduced capacity, poor quality, low inward investment, low<br />

national performance? Who knows exactly but this rodeo<br />

has been ridden before <strong>and</strong> <strong>the</strong>se ailments must resonate<br />

with those amongst us who have seen it all before.<br />

So if you could predict <strong>the</strong> future, what would it<br />

be? Perhaps: recovery - industry boom - a rise in<br />

fatalities - increasing inefficiencies - a growth in<br />

<strong>the</strong> public sector to control <strong>the</strong> ailments recorded<br />

<strong>and</strong> <strong>the</strong>n to top it all off, ano<strong>the</strong>r government<br />

report(!) to tell us what we already know!<br />

This may be cynical or it may be a blunt observation<br />

based on previous experience, but it would be interesting<br />

to open this issue of PEP in five years from now <strong>and</strong><br />

see exactly how <strong>the</strong> future has unfolded. Let us hope<br />

that failures of <strong>the</strong> past are not pursued in <strong>the</strong> future.<br />

Editorial Team<br />

Philippa Spittle, Karen Jones<br />

Published <strong>and</strong> Distributed by<br />

On-track Multimedia<br />

On Track Multimedia,<br />

Email: enquiries@operc.com (general)<br />

pep@operc.com (newsletter)<br />

Copyright © 2011 On-track Multimedia<br />

While every effort is made to ensure <strong>the</strong> accuracy of<br />

information published in <strong>Plant</strong> <strong>and</strong> <strong>Equipment</strong> Professional,<br />

<strong>the</strong> Editors cannot accept any responsibility for inaccuracies<br />

or omissions. The views expressed in articles are of <strong>the</strong><br />

author(s) <strong>and</strong> do not necessarily reflect those of <strong>the</strong> Editors.<br />

NEWS<br />

A-<strong>Plant</strong> launches revolutionary vehicle fall protection system 4<br />

Volvo CE is first UK supplier to be accredited for skills training 5<br />

Total fleet management through more powerful Cat Product Link 6<br />

Drivers keep <strong>the</strong>ir feet firmly on <strong>the</strong> ground at Lafarge Cement 7<br />

Youngman invests in new state of <strong>the</strong> art technology 8<br />

Tarmac secures Carbon Trust St<strong>and</strong>ard 8<br />

New Bomag l<strong>and</strong>fill compactor keeps Barry at work 9<br />

2011 fleet replacement programme kicks off at Balfour Beatty 10<br />

Leading <strong>the</strong> way in safety at Costain 11<br />

£750 million contract powers up Morrison Utility Services 11<br />

H.E. Services choose Komatsu again for £20m fleet renewal 12<br />

New Speedy Assist supports SMEs 12<br />

Leach Lewis Heavy wins new Doosan dealership 13<br />

Block Stem - The new low-cost security system 13<br />

New MBI selector grapples from Inmalo 14<br />

Darby Groundworks exp<strong>and</strong>s its Doosan fleet 14<br />

PEMIC 2010 raises money for charities 35<br />

SPECIAL REPORTS<br />

CONTENTS<br />

A focus on behavioural safety 16<br />

A call for a single st<strong>and</strong>ard for operator training 20<br />

Hirer expectations at WHC Hire Services 22<br />

The challenges facing construction <strong>and</strong> plant supply chains... 26<br />

<strong>OPERC</strong> extends a fond farewell to Mr Barry Robinson MBE 30<br />

IN ACTION<br />

Hewden assists Exercise Watermark 32<br />

Remote controlled Bobcat loaders to aid Japan 32<br />

Big role for small fleet of JCB machines in earthquake-hit Haiti 33<br />

Kubota tractor gets its skates on 34<br />

Royal wedding fever for Hewden 34<br />

AWARDS<br />

Volvo wins prestigious red dot design award 36<br />

HSS wins RoSPA gold achievement award 36<br />

HEWDEN achieves INEOS safety award 37<br />

Speedy given Royal stamp of approval 37<br />

EVENTS<br />

Lord Digby Jones will address PEMIC 2011 38<br />

UK Vibration Conference 39<br />

PEOPLE<br />

New CEO at Volvo CE 40<br />

New Director at Groeneveld 40<br />

Morgan Sindall appoints London MD 40<br />

COMPETITION<br />

CLASSIfIEDS 41<br />

NEWS MEGABYTES<br />

LETTERS TO THE EDITOR 43<br />

April 2011<br />

3<br />

39<br />

42


NEWS<br />

a-<strong>Plant</strong><br />

launches<br />

revolutionary<br />

vehicle fall<br />

protection<br />

system<br />

A-<strong>Plant</strong> has introduced a new transport<br />

initiative – a unique vehicle fall protection<br />

system – which is already taking <strong>the</strong><br />

industry by storm. Through this initiative,<br />

<strong>the</strong> company continues to provide its<br />

customers with innovation <strong>and</strong> added<br />

value even in times of economic<br />

downturn <strong>and</strong> fierce competition.<br />

Based on an idea originating from one<br />

of A-<strong>Plant</strong>’s own long st<strong>and</strong>ing HGV<br />

Drivers from Whitehaven, Cumbria, <strong>the</strong><br />

initiative, which centres around transport,<br />

fall protection <strong>and</strong> worker safety, first<br />

necessitated <strong>the</strong> creation of an initial<br />

prototype to test <strong>the</strong> idea <strong>and</strong> underst<strong>and</strong><br />

its value to both <strong>the</strong> organisation <strong>and</strong> <strong>the</strong><br />

industry.<br />

To achieve this, A-<strong>Plant</strong>’s Transport<br />

<strong>and</strong> Environmental, Health <strong>and</strong> Safety<br />

Departments worked extensively<br />

toge<strong>the</strong>r to re-design <strong>and</strong> produce a<br />

fully legislative <strong>and</strong> compliant vehicle<br />

fall protection system. A huge research<br />

<strong>and</strong> development study was carried out,<br />

undertaking studies into UK transport<br />

legislation <strong>and</strong> developing trial vehicles,<br />

to ensure that <strong>the</strong> unique <strong>and</strong> industry<br />

leading system was safe <strong>and</strong> within <strong>the</strong><br />

limits of <strong>the</strong> law.<br />

The design of A-<strong>Plant</strong>’s new vehicle<br />

fall protection system actually makes a<br />

walkway down each side of <strong>the</strong> vehicle,<br />

allowing <strong>the</strong> driver to safely enter or exit<br />

an item of plant when loading/unloading,<br />

especially beneficial where <strong>the</strong> item is<br />

<strong>the</strong> same width as <strong>the</strong> vehicle.<br />

The system is simple to deploy; in basic<br />

terms, <strong>the</strong> tension is removed from <strong>the</strong><br />

straps, <strong>the</strong> chains disconnected, side<br />

under-run guards lifted, supports pulled<br />

out, additional walkways slotted in, posts<br />

4<br />

April 2011<br />

re-positioned <strong>and</strong> <strong>the</strong> tension re-applied<br />

to <strong>the</strong> straps. In total it only takes five<br />

minutes to deploy each side, creating a<br />

safer, more accessible <strong>and</strong> sturdy area<br />

for <strong>the</strong> worker.<br />

Shaun Winstanley, Director of A-<strong>Plant</strong>’s<br />

Transport Services said: “This new<br />

system has already taken <strong>the</strong> industry by<br />

storm. With vehicles on trial across <strong>the</strong><br />

country, <strong>the</strong> benefits of <strong>the</strong> system are<br />

already starting to show. Workers have<br />

an increased confidence when loading<br />

<strong>and</strong> unloading items of plant <strong>and</strong> feel<br />

safe when using <strong>the</strong> system. It is our<br />

mission to constantly evolve <strong>and</strong> improve<br />

our products <strong>and</strong> services <strong>and</strong> this is no<br />

exception.”


Volvo ce is first uK supplier to be<br />

accredited for skills training<br />

Volvo Construction<br />

<strong>Equipment</strong> Division, Volvo<br />

Group UK Ltd has been<br />

awarded full accreditation as<br />

a skills training provider by<br />

The National Skills Academy<br />

for its Paver Applications<br />

training course.<br />

As part of a European initiative by<br />

Volvo CE to launch a Road Institute<br />

training programme focussing on<br />

providing contractors <strong>and</strong> industry<br />

bodies with quality training for <strong>the</strong>ir<br />

paving personnel, <strong>the</strong> Volvo dealership<br />

in <strong>the</strong> UK has gone one step fur<strong>the</strong>r<br />

<strong>and</strong> achieved accreditation with The<br />

National Skills Academy for Materials,<br />

Production <strong>and</strong> Supply.<br />

The training courses have been<br />

designed to improve <strong>the</strong> knowledge <strong>and</strong><br />

underst<strong>and</strong>ing of paving techniques<br />

by means of classroom based <strong>the</strong>ory<br />

<strong>and</strong> practical, h<strong>and</strong>s on experience<br />

operating Volvo road equipment. The<br />

two <strong>and</strong> a half day course takes place<br />

at Volvo’s purpose built customer<br />

support centre at Immingham <strong>and</strong> can<br />

be tailored to suit individual contractors’<br />

needs <strong>and</strong> directed to all levels of<br />

existing knowledge from novices to<br />

experienced road crews, management<br />

<strong>and</strong> technical personnel.<br />

Volvo CE has held six such courses<br />

since <strong>the</strong> start of <strong>the</strong> year with<br />

extremely positive feedback coming<br />

from both course students <strong>and</strong> <strong>the</strong><br />

companies sponsoring <strong>the</strong>m – such as<br />

Lafarge, Eurovia <strong>and</strong> Balfour Beatty to<br />

name a few.<br />

Graham Crawshaw, from <strong>the</strong> MPQC<br />

(Mineral Products Qualification Council)<br />

<strong>and</strong> training auditor for Proskills is<br />

delighted how <strong>the</strong> structure of Volvo’s<br />

training package has taken shape. “I’m<br />

very happy with <strong>the</strong> course structure,<br />

<strong>the</strong> balance of <strong>the</strong> <strong>the</strong>ory <strong>and</strong> practical<br />

elements of <strong>the</strong> course <strong>and</strong> <strong>the</strong> way<br />

<strong>the</strong> information is being given,” he said.<br />

Construction <strong>Equipment</strong> Division is now<br />

one of thirty training organisations that<br />

has achieved our high st<strong>and</strong>ard <strong>and</strong><br />

<strong>the</strong> first industry supplier to achieve<br />

accreditation which demonstrates that<br />

Volvo CE is leading <strong>the</strong> way.”<br />

Training courses are held based<br />

on dem<strong>and</strong> with delegates charged<br />

a modest fee for <strong>the</strong> course <strong>and</strong><br />

certificate registration. For more<br />

information on forthcoming courses<br />

contact ei<strong>the</strong>r Jill Groom on<br />

01223 2519252 or Michael Lloyd<br />

on 07900 678492.<br />

April 2011<br />

NEWS<br />

Chief Instructor Peter Fleming (left) gives practical h<strong>and</strong>s on training to <strong>the</strong> latest batch of<br />

course delegates<br />

“There is a good deal of information <strong>and</strong><br />

knowledge that needs to be imparted<br />

to ensure everything is covered <strong>and</strong> in<br />

particular, all aspects relating to safety,<br />

<strong>and</strong> Volvo’s instructors are doing this<br />

very well.”<br />

Presenting Volvo Construction<br />

<strong>Equipment</strong> with its accreditation award<br />

at Immingham on <strong>the</strong> sixteenth March<br />

2011, Proskills Network Development<br />

Manager Richard Bloxam said;<br />

“Accreditation marks out those training<br />

providers that offer specialist <strong>and</strong> high<br />

quality training to our sector. Volvo<br />

Richard Bloxam from Proskills (centre) presents<br />

David Munns, Director for Road <strong>Equipment</strong>, Volvo Construction <strong>Equipment</strong> Division<br />

with <strong>the</strong> accreditation award, with Chief Instructor Peter Fleming<br />

5


NEWS<br />

Total fleet management<br />

through more powerful<br />

cat ® Product link<br />

The Cat ®<br />

Product Link<br />

package has been<br />

completely updated,<br />

using robust hardware<br />

<strong>and</strong> making <strong>the</strong> most of<br />

improved communication<br />

system coverage to provide<br />

more data <strong>and</strong> to report it<br />

in an easy to use format.<br />

With <strong>the</strong> right information<br />

displayed in ways that<br />

are simple to access,<br />

Cat Product Link enables<br />

equipment managers<br />

to make decisions that<br />

enhance productivity<br />

<strong>and</strong> reduce owning<br />

<strong>and</strong> operating costs.<br />

Web interface showing asset utilization<br />

6<br />

April 2011<br />

Product link hardware<br />

asset tracking<br />

Through <strong>the</strong> use of ei<strong>the</strong>r satellite<br />

or cellular networks, managers can<br />

monitor exact equipment locations<br />

<strong>and</strong> key machine parameters.<br />

The VisionLink web-based user<br />

interface lets <strong>the</strong> manager focus<br />

on specific equipment through<br />

maps <strong>and</strong> customizable views. The<br />

user can easily locate <strong>and</strong> zoom<br />

in on a single machine, tracking<br />

<strong>the</strong> asset over a specified time<br />

period. Through monitoring of<br />

idle <strong>and</strong> working time, managers<br />

can reallocate equipment to<br />

improve utilization, maximizing<br />

<strong>the</strong>ir return on investment.<br />

“everyone’s talking about it!”<br />

Proactive maintenance<br />

The service team can monitor<br />

performance <strong>and</strong> see what maintenance<br />

has been carried out on each piece of<br />

equipment. A click-through feature allows<br />

<strong>the</strong> user to contact <strong>the</strong> Cat dealer on-line<br />

for parts or o<strong>the</strong>r services when required.<br />

VisionLink automatically generates “to<br />

do” checklists for common preventive<br />

maintenance procedures. Built-in parts<br />

lists for regular procedures speed up<br />

service department ordering, while<br />

<strong>the</strong> click-through facility automatically<br />

places <strong>the</strong> order with <strong>the</strong> local Cat<br />

dealer. Also, customers with service<br />

agreements can allow <strong>the</strong> dealer to<br />

monitor some or all of <strong>the</strong>ir equipment,<br />

which enables <strong>the</strong> dealer to provide<br />

proactive responses to problems<br />

<strong>and</strong> to ensure that all preventive<br />

maintenance takes place on time.<br />

Mixed fleet monitoring<br />

For managers of fleets with more than<br />

just Cat equipment, <strong>the</strong> new Cat system<br />

enables <strong>the</strong>m to monitor all of <strong>the</strong>ir<br />

machines, regardless of make or model,<br />

in one secure web-based application.<br />

A Caterpillar <strong>and</strong> Trimble joint venture<br />

company, VirtualSite Solutions,<br />

developed VisionLink to efficiently<br />

manage mixed equipment fleets.<br />

security alerts<br />

The system also allows managers to<br />

set up site boundaries <strong>and</strong> security<br />

alerts to prevent unauthorized use or<br />

movement of equipment. By defining<br />

geofence working areas, <strong>the</strong> customer<br />

can set alerts for each machine<br />

on site. This provides a warning if<br />

a machine is being used without<br />

authorization or is being moved out<br />

of <strong>the</strong> permitted area. Alerts can be<br />

sent directly to <strong>the</strong> people who need<br />

to see <strong>the</strong>m, through e-mail <strong>and</strong> text<br />

messages, ensuring that action is taken<br />

immediately to keep <strong>the</strong> asset secure.<br />

By providing up-to-<strong>the</strong>-minute location<br />

<strong>and</strong> operating data direct to <strong>the</strong><br />

manager’s computer, Cat Product<br />

Link provides an essential link<br />

between <strong>the</strong> site <strong>and</strong> <strong>the</strong> office. For<br />

more information about Product Link,<br />

contact your local Cat dealer or visit:<br />

http://www.finning.co.uk/equipment_<br />

management/technology/vision_link


Lafarge Cement has developed a<br />

ground-breaking technology for its<br />

road haulage fleet that improves <strong>the</strong><br />

safety of its drivers <strong>and</strong> reduces <strong>the</strong><br />

environmental impact of transporting<br />

materials.<br />

Lafarge Cement is <strong>the</strong> first UK cement<br />

company to develop <strong>and</strong> incorporate<br />

safer ground level coupling technology<br />

across its entire fleet of 130 articulated<br />

vehicles.<br />

The new technology allows drivers to<br />

couple up air <strong>and</strong> electrical lines from<br />

ground level. Previously, as with most<br />

haulier fleets, it was a common sight<br />

to see drivers climbing onto vehicle<br />

platforms to couple up trailers, a clear<br />

health <strong>and</strong> safety risk, but now drivers<br />

can easily complete this operation with<br />

<strong>the</strong>ir feet firmly on <strong>the</strong> ground.<br />

Health <strong>and</strong> safety is a key priority at<br />

Drivers keep <strong>the</strong>ir feet<br />

firmly on <strong>the</strong> ground at<br />

lafarge cement<br />

Lafarge Cement <strong>and</strong> <strong>the</strong> company<br />

continues to look for ways to improve<br />

<strong>the</strong> well-being of its employees.<br />

Andrew Brodley, Transport Manager<br />

at Lafarge Cement explained: “Across<br />

Lafarge Cement’s UK operations<br />

it was calculated that during <strong>the</strong><br />

coupling of semi-trailers <strong>the</strong>re were<br />

approximately 900 ‘falling from height’<br />

near misses each year. By designing<br />

our new trailer technology, drivers<br />

are not required to work at height,<br />

<strong>the</strong>refore we eliminated <strong>the</strong> falling<br />

from height risk for our employees.”<br />

As with most good safety initiatives,<br />

ground level coupling technology<br />

produced additional benefits. For<br />

example <strong>the</strong>re is no requirement for<br />

vehicle body access equipment -<br />

this reduces <strong>the</strong> overall tare weight<br />

of <strong>the</strong> vehicle, allowing <strong>the</strong> lorry to<br />

carry more in a single load. A higher<br />

payload means fewer deliveries<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

April 2011<br />

NEWS<br />

Lafarge Cement’s new coupling technology reduces accident risk <strong>and</strong> CO 2 emissions<br />

are required, lowering <strong>the</strong> amount of<br />

CO 2 produced in transporting Lafarge<br />

Cement’s products across <strong>the</strong> delivery<br />

network.<br />

Andrew Brodley said: “Lafarge’s design<br />

in ground level working technology has<br />

set a new industry safety st<strong>and</strong>ard by<br />

removing <strong>the</strong> need for drivers to work at<br />

height on vehicles <strong>and</strong> I am encouraged<br />

to see o<strong>the</strong>r major companies adopting<br />

this good practice.<br />

“Lafarge Cement has made<br />

considerable investment in improving<br />

<strong>the</strong> environmental performance of<br />

its supply chain <strong>and</strong> this is ano<strong>the</strong>r<br />

example of Lafarge Cement’s<br />

commitment to improve sustainability<br />

across its business.”<br />

The new technology was incorporated<br />

across Lafarge Cement’s full fleet of 130<br />

vehicles by <strong>the</strong> end of January 2011.<br />

7


NEWS<br />

Youngman invests in new<br />

state of <strong>the</strong> art technology<br />

Youngman Group, a leading supplier<br />

of innovative work at height solutions,<br />

has recently invested £2.5m in stateof-<strong>the</strong>-art,<br />

automated manufacturing<br />

technology at its plant in Maldon,<br />

Essex.<br />

Rising costs <strong>and</strong> growing competition<br />

from Eastern Europe <strong>and</strong> China have<br />

forced a rethink of <strong>the</strong> company’s<br />

largely manual manufacturing methods.<br />

This has resulted in <strong>the</strong> major<br />

investment which has been made in<br />

order to provide Youngman with a<br />

viable manufacturing facility in <strong>the</strong> UK,<br />

ra<strong>the</strong>r than outsource highly labour<br />

intensive processes overseas.<br />

Youngman’s production engineers<br />

identified laser cutting <strong>and</strong> robotic<br />

welding as <strong>the</strong> optimum areas<br />

for improvement <strong>and</strong> approached<br />

ABB, a global leader in power <strong>and</strong><br />

automation technologies, with <strong>the</strong> task<br />

8<br />

April 2011<br />

of undertaking <strong>the</strong> turnkey project.<br />

The new equipment, which includes<br />

two fully-automated welding cells<br />

complete with ABB’s IRB 1600 robots,<br />

will enable Youngman to compete<br />

rigorously against imports from<br />

lower cost economies, whilst aiding<br />

flexible production <strong>and</strong> reducing<br />

stockholding.<br />

Commenting on <strong>the</strong> investment,<br />

Youngman Group’s managing director<br />

Paul Bentley said: “We recognised<br />

that we needed to plan for <strong>the</strong> future<br />

as it was clear that costs were<br />

continuing to rise <strong>and</strong> <strong>the</strong> company<br />

was facing cheaper competition<br />

from both European <strong>and</strong> Chinese<br />

manufacturers. We are confident that<br />

this initial investment will help secure<br />

<strong>the</strong> future of both <strong>the</strong> company <strong>and</strong> its<br />

employees, with <strong>the</strong> added benefit of<br />

enabling <strong>the</strong> business to compete on<br />

a global basis.”<br />

Tarmac secures...<br />

Tarmac has been awarded <strong>the</strong> Carbon Trust<br />

St<strong>and</strong>ard after taking action on climate change<br />

by measuring, managing <strong>and</strong> reducing its<br />

carbon emissions by nearly 15 per cent.<br />

The Carbon Trust St<strong>and</strong>ard is <strong>the</strong> UK’s<br />

leading independent certification for real<br />

carbon reduction <strong>and</strong> is based on a rigorous,<br />

independent assessment. It provides<br />

independent verification of <strong>the</strong> success of<br />

Tarmac’s comprehensive carbon management<br />

programmes <strong>and</strong> <strong>the</strong> company’s commitment<br />

to lowering its carbon footprint across all of its<br />

UK operations.<br />

Tarmac has delivered <strong>the</strong> 15 per cent reduction<br />

across all of its UK operations, including 537<br />

UK quarries, asphalt plants, concrete plants,<br />

lime <strong>and</strong> cement operations. As part of this, <strong>the</strong><br />

company has also cut CO 2 per tonne of cement<br />

by 41 per cent over <strong>the</strong> last 10 years.<br />

Dr Martyn Kenny, Tarmac’s Director of<br />

Sustainability said: “Securing this independent<br />

award recognises our long-term commitment to<br />

reducing our environmental impact <strong>and</strong> carbon<br />

across all of our operations.<br />

“We run a number of carbon management<br />

programme, which includes energy roadmaps<br />

<strong>and</strong> energy saving targets, employee training<br />

<strong>and</strong> awards. We’re also put in place a wide<br />

range of initiatives, from investing £13.4 million<br />

in a new, more energy efficient lime kiln at<br />

Tunstead which has cut CO 2 emissions by<br />

40% per tonne of lime produced; new SMART<br />

metering technology that we’ve rolled out to<br />

each UK site, which provides us with live data<br />

to monitor <strong>and</strong> identify energy savings; <strong>and</strong> an<br />

extensive waste-derived fuels programme at<br />

our cement kiln. Our combined programmes<br />

have contributed to us delivering tangible<br />

carbon savings. We recognise that we need to<br />

continue to develop this important work, <strong>and</strong><br />

<strong>the</strong> Carbon Trust St<strong>and</strong>ard provides a very<br />

effective tool to help benchmark this progress.”


new Bomag l<strong>and</strong>fill compactor keeps Barry at work<br />

Veolia Environmental<br />

Services operate <strong>the</strong> 10<br />

hectare S<strong>and</strong>y Lane l<strong>and</strong>fill<br />

site near Bromsgrove<br />

in <strong>the</strong> West Midl<strong>and</strong>s.<br />

Environmental management<br />

<strong>and</strong> safety are absolute<br />

priorities <strong>and</strong> <strong>the</strong> site has<br />

won many safety awards<br />

over <strong>the</strong> years, something<br />

that Site Manager Rob<br />

Pooler is justifiably proud of.<br />

A new Bomag Bc 972 rB-2<br />

l<strong>and</strong>fill compactor was delivered<br />

to <strong>the</strong> site in December 2010 replacing<br />

an older competitive machine. Although<br />

machine operator Barry Grimmett<br />

was due to retire at <strong>the</strong> end of last<br />

year, he has stayed on to drive <strong>the</strong><br />

new Bomag after he sampled a<br />

Bomag in November! The pushing<br />

performance, stability, <strong>and</strong> comfort<br />

are ‘streets ahead’ of <strong>the</strong> previous<br />

machine according to Barry.<br />

Powered by a 400kW 8 cylinder<br />

water cooled Deutz engine <strong>and</strong><br />

with each wheel having hydrostatic<br />

drive <strong>the</strong> Bomag 972 RB-2 is a safe,<br />

reliable, <strong>and</strong> robust purpose built<br />

l<strong>and</strong>fill compactor with an articulated<br />

<strong>and</strong> oscillating chassis. Operator<br />

safety <strong>and</strong> comfort is well catered for<br />

with a ROPS cab, air conditioning,<br />

a suspension seat, <strong>and</strong> four<br />

independent high performance brakes.<br />

Separate parking <strong>and</strong> emergency<br />

braking systems automatically override<br />

<strong>the</strong> transmission function.<br />

The S<strong>and</strong>y Lane site is currently<br />

h<strong>and</strong>ling over 2,000 tonnes of mixed<br />

waste a week <strong>and</strong> as this has to be<br />

spread, compacted, <strong>and</strong> covered with<br />

inert material <strong>the</strong> dem<strong>and</strong>s on <strong>the</strong><br />

l<strong>and</strong>fill compactor are high. Waste<br />

is delivered by road vehicles <strong>and</strong><br />

tipped in <strong>the</strong> cell 20 tonnes at a time<br />

April 2011<br />

NEWS<br />

<strong>and</strong>, according to Barry, <strong>the</strong> Bomag<br />

has <strong>the</strong> power <strong>and</strong> traction to ‘doze’<br />

<strong>and</strong> spread a full load in one pass.<br />

The 4.5 metre wide blade has a<br />

robust box-type construction to cope<br />

with high loads. The torsion resistant<br />

design ensures quick <strong>and</strong> efficient<br />

distribution of all kinds of waste. The<br />

refuse screen, which forms part of<br />

<strong>the</strong> blade construction, is designed to<br />

protect <strong>the</strong> operator <strong>and</strong> machine from<br />

damage from stray waste material.<br />

Repetitive forward <strong>and</strong> reverse<br />

movements of <strong>the</strong> 46.5 tonne machine<br />

compact <strong>the</strong> waste in <strong>the</strong> cell to<br />

maximize <strong>the</strong> capacity of <strong>the</strong> site, with<br />

typically 6-8 passes being sufficient.<br />

The high ground pressure Bomag<br />

polygonal wheels are offset front<br />

<strong>and</strong> rear for optimum coverage <strong>and</strong><br />

uniformity of compaction. A compaction<br />

width of 6 metres is achieved after<br />

only 2 passes by offsetting <strong>the</strong><br />

second pass by one wheel width.<br />

9


NEWS<br />

10<br />

April 2011<br />

NEWS<br />

2011 fleet replacement programme kicks<br />

off at Balfour Beatty utility solutions<br />

Balfour Beatty Utility Solutions has begun<br />

its 2011 fleet replacement programme<br />

with <strong>the</strong> purchase of a second wave of<br />

Mercedes Sprinter vans.<br />

The company switched to <strong>the</strong> Mercedes<br />

van at <strong>the</strong> beginning of 2010 because of<br />

its superior safety st<strong>and</strong>ards compared<br />

to o<strong>the</strong>r models. Last year, <strong>the</strong> business<br />

bought around 400 Sprinters, whilst 2011<br />

has seen that number rise to nearly 700<br />

with <strong>the</strong> purchase of a fur<strong>the</strong>r 274 vans.<br />

The Sprinter already boasts impressive<br />

safety features, including adaptive brakes<br />

<strong>and</strong> brake lighting, multiple crumple<br />

zones <strong>and</strong> driver <strong>and</strong> passenger airbags,<br />

but Balfour Beatty Utility Solutions has<br />

taken safety fur<strong>the</strong>r with this year’s<br />

batch of vehicles by specifying a number<br />

of additional features. These include<br />

parking sensors, daytime running lights<br />

<strong>and</strong> edge protection. The company has<br />

also taken delivery of a number of “ECO<br />

Start” models on a trial basis as part of<br />

its continued efforts to reduce <strong>the</strong> fleet’s<br />

carbon footprint.<br />

The purchase of <strong>the</strong> Mercedes vans is<br />

part of <strong>the</strong> wider 2011 fleet replacement<br />

programme. This is seeing <strong>the</strong> company<br />

purchase over 600 new vehicles,<br />

including everything from <strong>the</strong> smaller<br />

Astravan <strong>and</strong> Toyota 4x4s to 7.5t DAF<br />

Tipper trucks <strong>and</strong> 18t MAN crane lorries.<br />

This year’s purchases mean that in <strong>the</strong><br />

12 month period up to June 2011, <strong>the</strong><br />

company will have received around 1100<br />

new commercial vehicles, making around<br />

three-quarters of <strong>the</strong> Balfour Beatty Utility<br />

One of Balfour Beatty Utility Solution’s new DAF Tipper trucks<br />

“everyone’s talking about it!”<br />

Solutions fleet less than 15 months old.<br />

Adrian Wanford, Fleet Operations<br />

Manager at Balfour Beatty Utility<br />

Solutions said:<br />

“With our 2011 fleet replacement<br />

programme well underway, we are<br />

ensuring <strong>the</strong> business continues to have<br />

a safe, fuel efficient fleet to help meet<br />

all workload requirements. However,<br />

we believe our responsibility does<br />

not end once <strong>the</strong> new vehicles have<br />

been delivered. It is essential that our<br />

employees are educated in vehicle safety<br />

<strong>and</strong> safe loading practices. The fleet team<br />

here at Balfour Beatty Utility Solutions<br />

works actively to provide this training,<br />

including <strong>the</strong> regular deployment of new<br />

portable dynamic weighbridges.”


leading <strong>the</strong> way in safety at costain<br />

Mr Peter Fisher, Costain Group SHE Director<br />

Morrison Utility Services, <strong>the</strong> leading utility<br />

services provider in <strong>the</strong> UK, has won a<br />

groundworks management contract from<br />

UK Power Networks worth up to £750<br />

million over a potential period of 15 years.<br />

The new contract will include fault<br />

response, network enhancement <strong>and</strong><br />

connections services for <strong>the</strong> electrical<br />

Costain is rolling out a series of<br />

Safety, Health <strong>and</strong> Environment (SHE)<br />

seminars for top management. Sector<br />

directors <strong>and</strong> senior managers will<br />

attend <strong>the</strong> seminars with around ten<br />

planned for this year, <strong>the</strong> first of which<br />

has just taken place,<br />

In moving safety up <strong>the</strong> agenda this<br />

year <strong>the</strong>re is a particular focus on<br />

leadership within <strong>the</strong> Group “<strong>and</strong> <strong>the</strong><br />

best way to demonstrate leadership is<br />

for people to be seen as role models<br />

<strong>and</strong> leading <strong>the</strong> way”, explained Group<br />

SHE Director, Peter Fisher.<br />

Peter, <strong>and</strong> external SHE consultant<br />

Lawrence Webb, outlined <strong>the</strong> SHE<br />

responsibilities of senior management<br />

using Institute of Directors’ guidelines<br />

as <strong>the</strong>ir benchmark.<br />

“There is a legal requirement [for senior<br />

managers] to underst<strong>and</strong> <strong>the</strong>ir Health <strong>and</strong><br />

Safety responsibilities, but this course<br />

goes fur<strong>the</strong>r than this. Legal compliance<br />

is a minimum,” explained Peter. “We go<br />

into <strong>the</strong> o<strong>the</strong>r areas we would expect <strong>the</strong><br />

leaders of an industry-leading company<br />

like Costain to promote.”<br />

“Watching out for SHE-related topics will<br />

be a key part of senior managers’ roles<br />

when <strong>the</strong>y make site visits. They’ll look to<br />

see that <strong>the</strong> sites have <strong>the</strong> right resources<br />

for SHE <strong>and</strong> if <strong>the</strong>y are delivering things<br />

that <strong>the</strong> business would expect.<br />

“Our accident rate dropped again slightly<br />

last year but we’re quite keen to move<br />

it forward fur<strong>the</strong>r <strong>and</strong>, to achieve that,<br />

senior managers will have to be out in<br />

front, driving <strong>the</strong> process.”<br />

£750 million contract<br />

powers up Morrison<br />

utility services<br />

distribution network in <strong>the</strong><br />

East of Engl<strong>and</strong> <strong>and</strong> will<br />

prioritise innovative ways of<br />

working using technology<br />

which improves <strong>the</strong> planning<br />

<strong>and</strong> scheduling of projects.<br />

Morrison Utility Services has<br />

also successfully retained its<br />

contract for refurbishing <strong>and</strong><br />

building grid <strong>and</strong> primary<br />

substations for UK Power<br />

Networks. This programme<br />

of work is valued at £100<br />

million over five years.<br />

Basil Scarsella, Chief<br />

Executive <strong>Off</strong>icer for UK<br />

Power Networks, commented: ‘We<br />

are looking forward to continuing<br />

our longst<strong>and</strong>ing <strong>and</strong> successful<br />

relationship with Morrison Utility<br />

Services. The company plays an<br />

important role in helping us maintain<br />

a safe <strong>and</strong> reliable power supply for<br />

more than three million customers<br />

across <strong>the</strong> East of Engl<strong>and</strong>. “<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

Charles Morrison, Chief Executive,<br />

Morrison Utility Services, said: “In <strong>the</strong><br />

current economy a growing order book<br />

provides us with real opportunities to<br />

invest in <strong>the</strong> future of <strong>the</strong> business. It<br />

is essential that we continue to develop<br />

our people <strong>and</strong> our systems to ensure<br />

we can be innovative <strong>and</strong> respond<br />

positively to our clients’ needs driving<br />

year on year efficiencies.<br />

“I am delighted to continue our<br />

successful relationship with UK<br />

Power Networks with <strong>the</strong>se two<br />

significant, long-term contract awards<br />

for Extra High Voltage services <strong>and</strong><br />

Groundworks Management. They<br />

demonstrate our competitiveness <strong>and</strong><br />

recognise our reputation for safety <strong>and</strong><br />

service delivery. We look forward to<br />

supporting UK Power Networks’ new<br />

owners <strong>and</strong> senior management team<br />

in helping <strong>the</strong>m meet future challenges<br />

<strong>and</strong> we will be working closely with<br />

<strong>the</strong>m through a significant step-change<br />

in <strong>the</strong> delivery of performance across<br />

<strong>the</strong> company’s investment programme.”<br />

April 2011<br />

NEWS<br />

11


NEWS<br />

h.e. services choose<br />

Komatsu again for<br />

£20m fleet renewal<br />

Marubeni-Komatsu Ltd <strong>and</strong><br />

H.E. Services (<strong>Plant</strong> Hire)<br />

Ltd, <strong>the</strong> largest specialist<br />

excavator hire company in<br />

<strong>the</strong> UK, have agreed a new<br />

£20m deal for <strong>the</strong> supply<br />

of over 300 new Komatsu<br />

crawler excavators during<br />

2011.<br />

This new package of<br />

machines, ranging from 2.5t<br />

to 45.0t operating weights,<br />

includes <strong>the</strong> PC26MR-3,<br />

PC55MR-3, PC80MR-3,<br />

PC130-8, PC210LC-8,<br />

PC350LC-8 <strong>and</strong> PC450LC-8<br />

<strong>and</strong> a number of excavators<br />

will be supplied in super long<br />

front specification, providing<br />

maximum digging reaches of<br />

up to 22 metres.<br />

All machines are fitted with<br />

Komtrax, <strong>the</strong> Komatsu<br />

satellite machine monitoring<br />

system.<br />

Peter Durey (Managing<br />

Director at H.E. Services)<br />

12<br />

April 2011<br />

said, “Komtrax is a powerful<br />

tool <strong>and</strong> we use it daily to<br />

help us manage <strong>and</strong> monitor<br />

our Komatsu fleet. The<br />

functionality in Komtrax<br />

was a big influence in our<br />

decision to choose Komatsu<br />

again as our major excavator<br />

supplier.”<br />

Commenting on <strong>the</strong> decision<br />

to purchase Komatsu<br />

excavators for <strong>the</strong>ir fleet<br />

renewal programme, Peter<br />

Durey said, “The purchase of<br />

our new Komatsu machines<br />

underlines H.E. Services’<br />

strategy of ensuring we have<br />

<strong>the</strong> most up-to-date fleet in<br />

<strong>the</strong> UK comprising <strong>the</strong> most<br />

advanced <strong>and</strong> productive<br />

machines currently in <strong>the</strong><br />

market. We have enjoyed<br />

an excellent relationship<br />

with Marubeni-Komatsu,<br />

as well as Komatsu, over<br />

a number of years <strong>and</strong> had<br />

no hesitation in increasing<br />

<strong>the</strong> number of Komatsu<br />

excavators in our fleet.”<br />

new<br />

The scheme is designed<br />

to support members in<br />

winning work <strong>and</strong> cutting<br />

costs, to help improve<br />

<strong>the</strong>ir ability to comply with<br />

growing regulation <strong>and</strong> to<br />

provide access to training.<br />

It is estimated that Speedy<br />

Assist could save members<br />

up to £1,400 in year 1.<br />

Some benefits are included<br />

free with membership<br />

such as new business<br />

leads <strong>and</strong> advice lines<br />

<strong>and</strong> o<strong>the</strong>rs are provided<br />

by carefully selected<br />

partners at very competitive<br />

<strong>and</strong> exclusive rates.<br />

Ranging from car <strong>and</strong> van<br />

hire to mobile phones, small<br />

business insurances <strong>and</strong><br />

many o<strong>the</strong>r services <strong>the</strong><br />

Speedy Assist members<br />

will have access to very<br />

competitive rates <strong>and</strong><br />

considerable support.<br />

supports sMes<br />

Speedy has launched ‘Speedy Assist’,<br />

a ground breaking members-only<br />

service for tradesmen <strong>and</strong> small <strong>and</strong><br />

medium<br />

enterprises<br />

(SMEs)<br />

- <strong>and</strong> <strong>the</strong><br />

first such<br />

member<br />

initiative for<br />

this sector.<br />

Mr John Byrne, Head of Speedy Assist<br />

Speedy Assist will enable<br />

access to expert advice on<br />

legislation, insurance, selfemployment,<br />

legal issues<br />

affecting <strong>the</strong> industry,<br />

<strong>and</strong> regular feeds of new<br />

business leads in <strong>the</strong>ir local<br />

area posted to member’s<br />

personalised web sites.<br />

John Byrne, Product<br />

Development Director <strong>and</strong><br />

head of Speedy Assist,<br />

said: “As budgets get<br />

tighter <strong>and</strong> contractors<br />

strive to fill order books,<br />

we felt it would help our<br />

SME customers if we<br />

could use some of our<br />

scale <strong>and</strong> buying power<br />

to leverage benefits <strong>and</strong><br />

share <strong>the</strong>m with our<br />

customers. SMEs are<br />

<strong>the</strong> backbone of <strong>the</strong> UK’s<br />

industry <strong>and</strong> very important<br />

to us, if we can help<br />

maximise <strong>the</strong>ir potential<br />

it’s good for all of us“.<br />

For fur<strong>the</strong>r information visit www.speedyassist.co.uk


leach lewis heavy wins<br />

new Doosan dealership<br />

Doosan Infracore Construction<br />

<strong>Equipment</strong> has appointed Leach<br />

Lewis Heavy as <strong>the</strong> new authorised<br />

dealer for <strong>the</strong> range of Doosanbr<strong>and</strong>ed<br />

products in Northamptonshire,<br />

Bedfordshire, Leicestershire,<br />

Cambridgeshire <strong>and</strong> East Warwickshire.<br />

Leach Lewis Heavy, a new business<br />

in <strong>the</strong> Leach Lewis Group, is now<br />

responsible for sales <strong>and</strong> service<br />

for <strong>the</strong> Doosan ranges of crawler<br />

<strong>and</strong> wheeled excavators, wheeled<br />

loaders <strong>and</strong> articulated dump<br />

trucks throughout <strong>the</strong>se areas.<br />

Based at dedicated premises at<br />

Whittlesey near Peterborough in<br />

Cambridgeshire, <strong>the</strong> team at Leach<br />

Lewis Heavy is spearheaded by Sean<br />

Donovan, who recently joined <strong>the</strong><br />

company <strong>and</strong> has wide experience in <strong>the</strong><br />

heavy equipment market in this country.<br />

Peter Sayers, Commercial Director<br />

at Leach Lewis, commented: “We<br />

have been looking for some time to<br />

distribute a line of heavy equipment<br />

<strong>and</strong> we are delighted to represent<br />

<strong>the</strong> Doosan product range which is<br />

popular in <strong>the</strong> UK market. The new<br />

headquarters for Leach Lewis Heavy<br />

at Whittlesey provides a truly local<br />

presence for Doosan customers.”<br />

Block stem<br />

- <strong>the</strong> new low-cost security system<br />

A West Midl<strong>and</strong>s businessman has<br />

introduced a new low-cost solution to<br />

<strong>the</strong> ongoing problem of machinery <strong>the</strong>ft.<br />

The Block Stem agricultural <strong>and</strong> plant<br />

security system is suitable for tractors,<br />

construction plant such as JCBs <strong>and</strong><br />

even mini-diggers, or any o<strong>the</strong>r selfpropelled<br />

machine with an exposed<br />

power steering ram.<br />

Imported from Italy, <strong>the</strong> Block Stem<br />

system costs from only £240 plus VAT<br />

(€287 in Irel<strong>and</strong>), <strong>and</strong> is available with<br />

a five-year warranty <strong>and</strong> a money<br />

back guarantee in case of any failure.<br />

It has recently received full Thatcham<br />

accreditation, <strong>and</strong> approval is also<br />

being sought from <strong>the</strong> NFU Mutual to<br />

qualify <strong>the</strong> system for discounts on<br />

insurance premiums.<br />

Manufactured in two sections from very<br />

heavy-duty steel, <strong>the</strong> tamper-proof<br />

Block Stem simply slots toge<strong>the</strong>r over<br />

April 2011<br />

NEWS<br />

Leach Lewis Heavy is responsible for<br />

service <strong>and</strong> warranty work on all existing<br />

Doosan products in its area, covering<br />

everything from emergency repairs to<br />

routine maintenance, backed by a full<br />

selection of genuine accessories <strong>and</strong><br />

parts. The company will also be stocking<br />

some Doosan products at Whittlesey to<br />

allow it to respond quickly to customers<br />

requiring machines on short notice.<br />

<strong>the</strong> hydraulic steering axle ram of any<br />

self-propelled machine, <strong>and</strong> is locked in<br />

place with a unique key when <strong>the</strong> wheels<br />

are at full lock.<br />

Once fitted, <strong>the</strong> unit not only acts as an<br />

effective visual deterrent; it also means<br />

<strong>the</strong> vehicle can only go round in circles,<br />

thus preventing <strong>the</strong> vehicle from being<br />

loaded or driven away, even if <strong>the</strong> thief<br />

has <strong>the</strong> ignition key.<br />

Block Stem is available in different<br />

lengths up to 220mm <strong>and</strong> diameters from<br />

22 to 50mm. These dimensions fit almost<br />

all available makes of hydraulic steering<br />

ram on <strong>the</strong> market, but individual units<br />

can also be made to order.<br />

“Block Stem is already established in<br />

Europe, where it qualifies through <strong>the</strong><br />

Groupama insurance company for up to<br />

30 per cent discount off premiums when<br />

it is fitted to agricultural, construction<br />

<strong>and</strong> o<strong>the</strong>r plant equipment,” said<br />

businessman Richard Baxter, director<br />

of sole agents Derwent Trading<br />

International Ltd in Wolverhampton. “I am<br />

now actively looking for regional selling<br />

agents to promote <strong>the</strong> product throughout<br />

<strong>the</strong> UK <strong>and</strong> Irel<strong>and</strong>.”<br />

13


NEWS<br />

new MBi selector grapples from inmalo<br />

Inmalo, <strong>the</strong> sole UK importer for MBI<br />

excavator attachments for over 15 years, has<br />

announced a new <strong>and</strong> improved range of<br />

selector grapples for <strong>the</strong> waste management<br />

<strong>and</strong> demolition industries.<br />

The new MBI selector grapple range is<br />

designed for all waste h<strong>and</strong>ling, transfer<br />

station <strong>and</strong> site clearance operations. MBI<br />

(Mantovanibenne) has a continuing product<br />

development programme which constantly<br />

refines <strong>and</strong> enhances <strong>the</strong>ir comprehensive<br />

range. These latest additions, which Inmalo<br />

has available from stock, offer improved<br />

power, performance <strong>and</strong> capacities <strong>and</strong> a<br />

longer working life.<br />

Suitable for carrier excavators <strong>and</strong> materials<br />

h<strong>and</strong>lers of between 3.5-70 tonnes operating<br />

weight, <strong>the</strong> new selector grapple range offers<br />

numerous improvements for <strong>the</strong> recycling <strong>and</strong><br />

demolition specialist. Ranging from 300kgs<br />

to 3900kgs attachment weight <strong>and</strong> 60-1700<br />

litres load volume, <strong>the</strong> new features include<br />

greater capacity by weight, reduced cost by<br />

carrier machine size <strong>and</strong> punch plate jaws for<br />

optimum power-to-weight ratio.<br />

Darby groundworks exp<strong>and</strong>s its Doosan fleet<br />

A Basildon based groundworks<br />

contractor has discovered <strong>the</strong> benefits<br />

of Doosan reduced tailswing excavators<br />

following <strong>the</strong> purchase of a pair of 14<br />

tonne DX140LCR models from local<br />

dealer Promac Solutions.<br />

Darby Groundworks currently operates<br />

a fleet of 40 excavators toge<strong>the</strong>r with<br />

nearly 60 dumptrucks, rollers <strong>and</strong><br />

14<br />

April 2011<br />

All components are manufactured<br />

from hard-wearing 400 Brinel<br />

material <strong>and</strong> <strong>the</strong> grapples feature<br />

teleh<strong>and</strong>lers. The excavators range in<br />

size from 1.5 to 22 tonne of which all<br />

14 of its over 13 tonne machines are<br />

from Doosan <strong>and</strong> in constant use on<br />

sites throughout SE Engl<strong>and</strong>.<br />

Commenting on <strong>the</strong> new Doosan<br />

units, Darby’s plant/transport manager<br />

Robbie Gough said: “When we wanted<br />

some new 14 tonners, <strong>the</strong> only ones<br />

available from<br />

Promac’s stock<br />

were reduced<br />

tailswing units<br />

<strong>and</strong>, to be<br />

honest, we were<br />

initially a little<br />

concerned about<br />

<strong>the</strong>ir stability in<br />

use.”<br />

Once <strong>the</strong><br />

machines had<br />

been put to<br />

work, any fears<br />

“everyone’s talking about it!”<br />

a secure pin retention system <strong>and</strong> 360°<br />

dampened hydraulic rotation for longer<br />

motor life.<br />

over <strong>the</strong>ir performance were quickly<br />

dispelled. “Not only has rear end<br />

damage been virtually eliminated,”<br />

continued Mr. Gough, “But compared<br />

with all <strong>the</strong> o<strong>the</strong>r makes of reduced<br />

tailswing machines we’ve tried in <strong>the</strong><br />

past, <strong>the</strong> Doosan models are far better<br />

balanced, even when lifting steel<br />

reinforcement cages or concrete skips.”<br />

In fact, so effective have been <strong>the</strong><br />

two new diggers that Mr. Gough has<br />

recently placed an order for a second<br />

pair of machines in order to help cope<br />

with an increasing level of activity.<br />

The DX140LCR, which is powered by<br />

a fuel-efficient Cummins common rail<br />

engine developing 71 kw (95 hp) @<br />

just 1900 rpm, has a maximum digging<br />

reach <strong>and</strong> depth of 8.68 <strong>and</strong> 6 m<br />

respectively <strong>and</strong> a swing radius that is<br />

33% less than <strong>the</strong> st<strong>and</strong>ard version – a<br />

protrusion of only 135 mm over <strong>the</strong><br />

700 mm wide tracks chosen by Darby.


Industry professionals<br />

training future generations<br />

of plant operatives<br />

For more details please contact:<br />

Mr Chris Miller, National Registrar<br />

Contractors Mechanical <strong>Plant</strong> Engineers,<br />

Woodside House, Pedmore Road,<br />

Special reports, Latest news, Dudley, Worldwide West Midl<strong>and</strong>s, distribution DY2 ORL & Expert opinions<br />

Tel: 01384 352403 Fax: 01384 350269<br />

Email: millplant@aol.com www.cmpe.co.uk<br />

April 2011<br />

15


SPECIAL REPORT<br />

a focus on behavioural safety<br />

at risk behaviour<br />

The use of mobile plant <strong>and</strong> equipment<br />

throughout industry sadly continues to<br />

pose a major threat to <strong>the</strong> health, safety<br />

<strong>and</strong> welfare of workers. Each year<br />

many unnecessary fatalities <strong>and</strong> injuries<br />

occur that could be prevented. Even<br />

if an incident does not result in fatality<br />

or injury, it may damage equipment,<br />

materials or completed work, <strong>the</strong>reby<br />

causing unnecessary financial loss <strong>and</strong><br />

damage to a company’s reputation.<br />

human factors that influence behaviour<br />

There are various characteristics or<br />

‘performance influencing factors’ that<br />

can affect an operator’s behaviour<br />

<strong>and</strong> subsequent health <strong>and</strong> safety<br />

performance <strong>and</strong> <strong>the</strong>se can be divided<br />

into three human factor groups relating<br />

to <strong>the</strong> task, <strong>the</strong> individual <strong>and</strong> <strong>the</strong><br />

organisation. One easy way to view<br />

<strong>the</strong>se interacting <strong>and</strong> interrelated factors<br />

figure 1 The interaction<br />

of human factors upon<br />

behavioural safety<br />

performance<br />

16<br />

April 2011<br />

Poor work planning<br />

Lack of safety systems<br />

Inadequate response to previous incidents<br />

Inadequate health <strong>and</strong> safety management<br />

Poor health <strong>and</strong> safety culture<br />

One-way communication by management<br />

It has been said that <strong>the</strong> majority of<br />

incidents are triggered by unsafe or<br />

‘at-risk’ behaviour, whe<strong>the</strong>r this be due<br />

to ignorance of <strong>the</strong> correct procedures<br />

that should be undertaken (most likely<br />

through inadequate training), or a lapse<br />

/ error occurring despite <strong>the</strong> worker<br />

being trained <strong>and</strong> highly competent<br />

– both of which can be viewed as<br />

unintentional actions – or whe<strong>the</strong>r due<br />

to deliberate, but rarely malicious,<br />

is as an incident causal supply chain.<br />

It is wrong to place <strong>the</strong> emphasis<br />

solely upon operators to manage<br />

<strong>the</strong> risk of operating plant <strong>and</strong><br />

machinery on site or blame <strong>the</strong>m<br />

alone when things go wrong – <strong>the</strong>ir<br />

actions are all too often <strong>the</strong> symptom<br />

of something far more ingrained<br />

INDIVIDUAL<br />

Low skill <strong>and</strong> competence levels<br />

Tiredness <strong>and</strong> / or stress<br />

Boredom or demotivation<br />

Medical problems<br />

ORGANISATION /<br />

MANAGEMENT<br />

BEHAVIOURAL<br />

HEALTH<br />

& SAFETY<br />

PERFORMANCE<br />

JOB / WORKPLACE<br />

actions such as taking short-cuts or not<br />

complying with procedures with <strong>the</strong><br />

misguided aim of ‘getting <strong>the</strong> job done’.<br />

Reducing <strong>the</strong> occurrence of incidents<br />

caused by unsafe behaviour will potentially<br />

need different actions to be taken<br />

depending on which of <strong>the</strong>se reasons is<br />

<strong>the</strong> root cause. It is also beneficial to take<br />

a closer look at <strong>the</strong> factors which can<br />

affect behavioural performance.<br />

within <strong>the</strong> culture of industry or <strong>the</strong><br />

organisation that <strong>the</strong>y are working for.<br />

By addressing <strong>the</strong> human factors<br />

that can affect operator behaviour,<br />

<strong>the</strong> likelihood of incidents occurring<br />

can be reduced. Figure 1, whilst not<br />

exhaustive, provides some examples of<br />

<strong>the</strong>se performance influencing factors.<br />

Illogical equipment design<br />

Disturbances / interruptions<br />

Missing or unclear instructions<br />

Poorly maintained equipment<br />

High workload<br />

Noisy / unpleasant working conditions


1<br />

case studies<br />

To illustrate how <strong>the</strong> human factors<br />

discussed can impact upon behavioural<br />

safety, six short case studies are shown<br />

here. They provide brief snapshots of<br />

typical mistakes, omissions <strong>and</strong> errors<br />

that occur across <strong>the</strong> incident causal<br />

supply chain <strong>and</strong> could have resulted<br />

in serious fatality or injury. The human<br />

factors involved could belong to <strong>the</strong> job,<br />

individual or organisation <strong>and</strong> in some<br />

instances a combination is in operation.<br />

Defect reporting,<br />

Birmingham, 2011<br />

The Job - A crane operator<br />

diligently reported defects prior to an<br />

assessment. He explained that although<br />

<strong>the</strong> defects were reported daily he<br />

doubted that action would be taken – an<br />

indication of apathy towards machinery<br />

maintenance on this particular job.<br />

The Individual - The operator was<br />

a long st<strong>and</strong>ing employee within a<br />

scrap metal company. He had an<br />

excellent work ethic <strong>and</strong> was keen to<br />

make everything as safe as possible.<br />

The Organisation - Although <strong>the</strong><br />

company had a multi-million (£) annual<br />

turnover, main equipment items in<br />

use were in need of major inspection<br />

<strong>and</strong> repair. The company’s Health <strong>and</strong><br />

Safety <strong>Off</strong>icer was totally out of touch<br />

with <strong>the</strong> practical application of <strong>the</strong><br />

equipment <strong>and</strong> seemed reticent about<br />

making <strong>the</strong> decision to improve <strong>the</strong><br />

safety of machinery on site. There was<br />

suggestion that senior management<br />

would not welcome <strong>the</strong> additional<br />

spending on machinery maintenance.<br />

2<br />

3<br />

Unloading tracked dumper,<br />

Manchester, 2011<br />

The Job - A tracked crawler dumper was delivered to site. The<br />

image shows <strong>the</strong> operator stood in an extremely dangerous<br />

position, a position from which he started <strong>the</strong> dumper <strong>and</strong> <strong>the</strong>n<br />

pushed <strong>the</strong> tiller bars to unload. The unloading activities were not<br />

being managed on site.<br />

The Individual - The plant transporter driver held no certification<br />

o<strong>the</strong>r than a generic site dumper certificate of competence from<br />

a national body <strong>and</strong> clearly did not recognise, or chose to ignore,<br />

<strong>the</strong> inherent danger of<br />

this activity.<br />

The Organisation -<br />

Site management were<br />

blissfully unaware of <strong>the</strong><br />

driver’s incompetence<br />

<strong>and</strong> <strong>the</strong> dangerous<br />

occurrence that had<br />

occurred. No action was<br />

taken to address this<br />

observed incident.<br />

ROPS utilisation, Cannock, 2009<br />

The Job - A relatively straightforward work task involved<br />

moving topsoil for general l<strong>and</strong>scaping purposes, operating on a<br />

firm temporary road surface.<br />

The Individual - The operator did not hold any formal training<br />

certificate <strong>and</strong> failed to recognise <strong>the</strong> danger of not securing<br />

<strong>the</strong> roll-over protective structures (ROPS) frame into <strong>the</strong> correct<br />

position or of wearing a seat belt. He considered such activities<br />

to take time that he didn’t<br />

have <strong>and</strong> questioned why<br />

he should bo<strong>the</strong>r as he had<br />

never had an accident <strong>and</strong><br />

had operated plant for years!<br />

The Organisation - A high<br />

profile major contractor<br />

remained ambivalent about<br />

this sub contractor’s bad<br />

operational practice. On this<br />

particular job site, a tight<br />

project deadline was <strong>the</strong> key<br />

priority.<br />

SPECIAL REPORT<br />

April 2011<br />

17


SPECIAL REPORT<br />

4<br />

5<br />

6<br />

18<br />

Overhead cables, Manchester, 2010<br />

The Job - A crawler crane was lifting a mini excavator into a caisson for<br />

excavation task.<br />

The Individual - The crawler crane<br />

operator was from a local agency<br />

<strong>and</strong> held a nationally recognised<br />

certificate of competence.<br />

The Organisation - Although a<br />

generic risk assessment was in place<br />

<strong>the</strong>re was nothing site specific for<br />

this lift <strong>and</strong> no lift plan was apparent.<br />

The load was incorrectly slung.<br />

Teleh<strong>and</strong>ler operation on public road, Bury 2010<br />

The Job - A rough terrain telescopic h<strong>and</strong>ler with elevated boom was carrying a<br />

load through a town centre.<br />

The Individual - The operator had not received any formal training <strong>and</strong> could<br />

not explain longitudinal or lateral instability. He was totally oblivious to <strong>the</strong><br />

concept of load centres <strong>and</strong> stability triangles.<br />

The Organisation - Despite <strong>the</strong><br />

major contractor undertaking a<br />

high profile project, <strong>the</strong> loaded<br />

teleh<strong>and</strong>ler was regularly<br />

despatched into town centre traffic<br />

at peak times with an operator<br />

who was untrained, untested <strong>and</strong><br />

without a Class B licence!<br />

Lone worker policy, Newbury, 2010<br />

The Job - A JCB 926 masted rough terrain forklift truck was to be used to pick<br />

up loose timber items from around a piling site.<br />

The Individual - An agency driver for a haulage company arrived on <strong>the</strong> piling<br />

site at 5 am. Despite being unauthorised <strong>and</strong> unqualified to operate <strong>the</strong> JCB<br />

926 he used his ‘universal key’<br />

<strong>and</strong> proceeded around <strong>the</strong> site,<br />

load raised <strong>and</strong> without seat<br />

belt restraint. He operated too<br />

close to an open excavation<br />

<strong>and</strong> turned over <strong>the</strong> machine.<br />

Minimal injuries incurred but <strong>the</strong><br />

driver was promptly dismissed.<br />

The Organisation - There was<br />

a failure to brief agency drivers<br />

on site procedures <strong>and</strong> no ‘lone<br />

worker’ policy.<br />

April 2011<br />

“everyone’s talking about it!”<br />

<strong>the</strong> importance<br />

of training <strong>and</strong><br />

competence<br />

Industry’s reliance upon <strong>the</strong> use<br />

of untrained, or inadequately<br />

trained, operators is a major cause<br />

of accidents as is management<br />

who are not adequately trained<br />

<strong>and</strong> competent at managing<br />

this highly productive yet deadly<br />

mechanical resource. Training<br />

is <strong>the</strong> indispensable basis for<br />

<strong>the</strong> achievement of competence<br />

but all too often management<br />

mistakenly infer that training<br />

automatically means competence!<br />

From <strong>the</strong> <strong>OPERC</strong> Voluntary Code<br />

of Practice for Operator Training,<br />

training is defined as being:<br />

“The act or process by<br />

which an operator learns,<br />

acquires <strong>and</strong> is tested upon<br />

operational ability, skill <strong>and</strong><br />

experience, relevant industry<br />

health <strong>and</strong> safety knowledge<br />

<strong>and</strong> hazard awareness to<br />

st<strong>and</strong>ards set by industry”.<br />

Whereas competence<br />

is defined as:<br />

“A st<strong>and</strong>ard at which an<br />

operator is certified [i.e.<br />

trained] to operate plant<br />

<strong>and</strong>/or equipment <strong>and</strong> has<br />

acquired sufficient job specific<br />

knowledge <strong>and</strong> experience of<br />

that specific item [including<br />

<strong>the</strong> use of safety features,<br />

attachments, machine controls<br />

<strong>and</strong> any o<strong>the</strong>r electrical or<br />

mechanical features],operating<br />

in that specific environment<br />

in order for <strong>the</strong> machine to be<br />

operated safely <strong>and</strong> efficiently”.<br />

why do people still<br />

behave unsafely?<br />

Where operators behave unsafely<br />

but believe <strong>the</strong>y are working<br />

<strong>the</strong> right way, for example from<br />

ignorance or lack of knowledge of<br />

correct procedures, <strong>the</strong> remedy<br />

(training) is <strong>the</strong>refore clear <strong>and</strong> can<br />

prevent such unintentional errors.


However, what is a more complex<br />

problem to solve is why fully trained<br />

<strong>and</strong> competent operators still knowingly<br />

undertake unsafe behaviour on site.<br />

There are a variety of factors which<br />

may explain such intentional violations.<br />

In some instances, as seen in case<br />

study no 3, <strong>the</strong> individual may pursue<br />

<strong>the</strong> classic “I’ve always done <strong>the</strong><br />

job this way” approach, where <strong>the</strong><br />

unsafe behaviour has become <strong>the</strong><br />

normal way of working to achieve<br />

a task <strong>and</strong> <strong>the</strong> perception of <strong>the</strong><br />

associated risks has diminished.<br />

Workers will also find it hard to follow<br />

certain rules <strong>and</strong> procedures when<br />

<strong>the</strong>ir deliberate avoidance is rewarded<br />

by time saving <strong>and</strong> achieving extra<br />

production. This is a real issue at<br />

present under <strong>the</strong> current economic<br />

climate. In reality many of us are<br />

guilty to some extent of bending <strong>the</strong><br />

rules, skipping procedure or lapses<br />

in concentration. For example,<br />

consider a worker that is faced with<br />

a 10 to 15 minute period to put on<br />

<strong>the</strong> correct clothing <strong>and</strong> equipment<br />

to enter a m<strong>and</strong>atory PPE area<br />

to read a gauge that takes 10<br />

seconds? Whilst adopting <strong>the</strong> unsafe<br />

behaviour cannot be condoned, this<br />

does illustrate how <strong>the</strong> temptation<br />

can arise at an individual level.<br />

Weak, or ineffective, management can<br />

significantly nurture bad behaviour.<br />

This could include: sometimes turning<br />

a blind eye to unsafe behaviour<br />

for <strong>the</strong> sake of production; actively<br />

encouraging employees to take<br />

short cuts; transmitting conflicting<br />

messages that undermine employee<br />

confidence in <strong>the</strong> safety system; <strong>and</strong><br />

giving an impression that unsafe<br />

behaviour pays. However, more often<br />

than not, it is simply <strong>the</strong> issue of<br />

management being ignorant of safe<br />

machine operation on site (including<br />

site set-up, operating <strong>and</strong> so on) that<br />

can play a large role in <strong>the</strong> existent (or<br />

non-existent!) safety culture on site.<br />

how do we stop<br />

unsafe behaviour?<br />

One way of reducing incidents is to<br />

eliminate hazards by engineering <strong>the</strong>m<br />

out or introducing physical controls.<br />

Such engineering solutions have a<br />

strong place in safety management,<br />

particularly for skill-based errors<br />

such as slips or lapses, where <strong>the</strong><br />

operative makes a mistake <strong>and</strong><br />

does not do what he meant to do,<br />

particularly prevalent in maintenance<br />

<strong>and</strong> repair tasks. However such<br />

solutions cannot be relied upon <strong>and</strong><br />

<strong>the</strong> real key is knowledge, skill <strong>and</strong><br />

competence within <strong>the</strong> workforce<br />

<strong>and</strong> management team – <strong>the</strong> safety<br />

knowledge <strong>and</strong> capability factor.<br />

There also has to be a willingness<br />

to engage in best practice <strong>and</strong> this<br />

may involve changing <strong>the</strong> attitudes<br />

<strong>and</strong> culture of both operators <strong>and</strong><br />

managers on site. Campaigns <strong>and</strong><br />

targeted training can be implemented<br />

in an attempt to change attitudes<br />

to <strong>the</strong> health <strong>and</strong> safety culture<br />

but in practical terms how far is<br />

this possible <strong>and</strong> fur<strong>the</strong>rmore do<br />

attitudes determine behaviour?<br />

Punishment for bad behaviour may be<br />

viewed as an option <strong>and</strong> ultimately,<br />

in gross misconduct cases, one has<br />

very little option but to pursue such.<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

SPECIAL REPORT<br />

However, do we want to produce a<br />

culture of relying on authority, fear<br />

<strong>and</strong> punishment which may anyway<br />

lead to accidents <strong>and</strong> near misses not<br />

being reported for fear of sanctions.<br />

In <strong>the</strong> majority of cases individuals<br />

respond far better to praise than<br />

punishment – praise for: reporting an<br />

incident that could save a colleague’s<br />

life; contributing to best practice on site;<br />

supporting o<strong>the</strong>rs implement a safety<br />

strategy; effectively communicating key<br />

safety messages via taught courses;<br />

<strong>and</strong> acknowledging <strong>the</strong> team effort<br />

when reporting upon good practice<br />

via formal recognition schemes –<br />

prizes, awards <strong>and</strong> gala events.<br />

Building a safe team requires trust <strong>and</strong><br />

confidence between line managers <strong>and</strong><br />

<strong>the</strong> workforce. Employees <strong>the</strong>mselves<br />

are best placed to re-define safety<br />

norms on site as <strong>the</strong>y control <strong>the</strong>ir own<br />

behaviour but line management are<br />

best placed to facilitate <strong>the</strong> process in<br />

a blame free proactive safety culture.<br />

So in summary, can behavioural<br />

safety be improved - overwhelmingly,<br />

<strong>the</strong> answer is, YES.<br />

April 2011<br />

19


SPECIAL REPORT<br />

Strong feelings are evident, as<br />

one industry insider commented:<br />

“A proliferation of industry training<br />

specialists exists, encompassing more<br />

than 20 different schemes. Isn’t this<br />

a ra<strong>the</strong>r ludicrous situation having all<br />

<strong>the</strong>se training providers, accreditation<br />

<strong>and</strong> verification bodies all competing<br />

against each o<strong>the</strong>r in an already<br />

depressed industry, a situation fur<strong>the</strong>r<br />

exacerbated by training providers<br />

Isn’t this a ra<strong>the</strong>r<br />

ludicrous situation<br />

having all <strong>the</strong>se training<br />

providers, accreditation<br />

<strong>and</strong> verification bodies<br />

all competing against<br />

each o<strong>the</strong>r in an already<br />

depressed industry<br />

offering similar training schemes with<br />

different forms of certification which<br />

may be recognised by one body<br />

or contractor but not ano<strong>the</strong>r. This<br />

unhelpful situation places both <strong>the</strong><br />

employer <strong>and</strong> employees in a state<br />

of confusion <strong>and</strong> out of pocket in<br />

an attempt to remain compliant with<br />

ever changing training certification.<br />

Can anyone be expected to take<br />

<strong>the</strong> construction industry seriously<br />

20<br />

April 2011<br />

It is<br />

has been said many<br />

times before that a company’s<br />

finest resource is <strong>the</strong> people it<br />

employs <strong>and</strong> on <strong>the</strong> back of this a huge<br />

amount of time, effort <strong>and</strong> cost has been<br />

ploughed into national plant <strong>and</strong> equipment<br />

operator training schemes. For over twenty<br />

years <strong>the</strong>re have been those espousing <strong>the</strong><br />

virtues of a ‘new scheme’, <strong>the</strong> ‘latest revisions<br />

to an existing scheme’, ‘new co-operative<br />

agreements’ <strong>and</strong> so forth, <strong>and</strong> yet despite<br />

this <strong>the</strong>re are more accidents, more<br />

fatalities <strong>and</strong> an industry in<br />

complete disarray.<br />

for allowing this absurd situation to<br />

continue? Perhaps a suitable collective<br />

noun for all <strong>the</strong>se bodies would be an<br />

‘absurdity’.<br />

He continued; “It is now time for a<br />

seismic change in how we test <strong>and</strong><br />

license <strong>the</strong> competence of plant<br />

operators <strong>and</strong> we should consider<br />

moving away from <strong>the</strong> current system of<br />

card schemes etc. <strong>and</strong> enact a statutory<br />

requirement, by law. When Prescott<br />

was Deputy Prime Minister under Blair<br />

he threatened <strong>the</strong> construction industry,<br />

after a spate of appalling accidents,<br />

with, ‘Ei<strong>the</strong>r you sort yourselves out or<br />

we, as Government, will do it for you!’.<br />

Various reports were spawned by this<br />

threat, but to no avail. The situation with<br />

regard to plant operator competence<br />

is as bad now, as it was when Prescott<br />

preached to <strong>the</strong> industry. Accident<br />

statistics show no improvement.<br />

a call for a single<br />

st<strong>and</strong>ard for<br />

operator<br />

training<br />

The<br />

mismanagement<br />

of operator training <strong>and</strong><br />

competence development is a<br />

recurring <strong>the</strong>me which has recently<br />

reared its head again to <strong>the</strong> dismay <strong>and</strong><br />

utter frustration of many industry professionals.<br />

News of disputes between relevant leading<br />

bodies, poor communication <strong>and</strong> co-operation<br />

<strong>and</strong> a failure to adhere to National Occupational<br />

St<strong>and</strong>ards are all indicative of a systemic<br />

lack of industry leadership <strong>and</strong> clear nonpolitical<br />

guidance. When is someone<br />

going to grab <strong>the</strong> bull by <strong>the</strong> horns<br />

<strong>and</strong> sort this mess out?<br />

“In all fairness, many well-intentioned<br />

organisations did <strong>the</strong>ir utmost to make<br />

improvements. Sadly, in <strong>the</strong>ir naivety,<br />

Government, major contractors, safety<br />

professionals <strong>and</strong> o<strong>the</strong>rs thought a<br />

mass registration of workers would<br />

cure all ills. These cards carry a<br />

photo <strong>and</strong> inform employers that <strong>the</strong><br />

individual has passed a very basic<br />

health <strong>and</strong> safety awareness, touch<br />

screen or on-line test but that’s all.<br />

The only bonus is <strong>the</strong> reconciliation<br />

of income <strong>and</strong> expenditure for <strong>the</strong><br />

organisations which administer <strong>and</strong><br />

manage training, accreditation <strong>and</strong><br />

verification. If <strong>the</strong> plethora of card<br />

schemes had to cease <strong>and</strong> follow a<br />

statutory licensing procedure would our<br />

friends at Westminster give <strong>the</strong>se very<br />

same organisations a dispensation to<br />

do <strong>the</strong> tests? Probably yes, but at least<br />

we would be guaranteed consistency<br />

of st<strong>and</strong>ard <strong>and</strong> equal costing for <strong>the</strong><br />

employer/plant operator.”


Ano<strong>the</strong>r industrialist PEP spoke to<br />

said: “We have successfully argued<br />

for a single st<strong>and</strong>ard for some time<br />

<strong>and</strong> <strong>the</strong> industry developed <strong>the</strong> very<br />

comprehensive National Occupational<br />

St<strong>and</strong>ard <strong>and</strong> NVQs that emerged<br />

from this. The problems are that:<br />

● this st<strong>and</strong>ard has not been<br />

policed adequately enough by a<br />

politically independent body who<br />

would put transparency at <strong>the</strong> top<br />

of <strong>the</strong> agenda;<br />

● successive governments clearly<br />

do not consult with all parties as<br />

equals but ra<strong>the</strong>r come to <strong>the</strong><br />

table with a pre-set agenda <strong>and</strong><br />

work with those who are willing to<br />

implement it;<br />

● just when we are starting to see<br />

<strong>the</strong> benefit of S/NVQs along<br />

comes <strong>the</strong> next wave of money<br />

making initiatives - <strong>the</strong> QCF!;<br />

● independent bodies have been<br />

proposed, such as UKAS, as part<br />

of a pan-European initiative but<br />

<strong>the</strong> costs of such are preclusive<br />

for many of <strong>the</strong> smaller schemes<br />

who remain highly successful<br />

despite <strong>the</strong> cartels that have been<br />

established in some quarters of<br />

industry; <strong>and</strong><br />

● many within industry do not<br />

underst<strong>and</strong> <strong>the</strong> key differences<br />

between training <strong>and</strong> competence<br />

let alone have heard of <strong>the</strong><br />

National Occupational St<strong>and</strong>ard!<br />

“It’s a hopeless situation <strong>and</strong> a<br />

complete failure to move forward<br />

for <strong>the</strong> benefit of all – ra<strong>the</strong>r it’s <strong>the</strong><br />

‘preserve <strong>the</strong> gravy train routine’<br />

that we have all come to know <strong>and</strong><br />

despise! Perhaps this is one benefit<br />

of <strong>the</strong> current recession – it provides<br />

a perfect excuse to make change <strong>and</strong><br />

cut bureaucracy. Cut <strong>the</strong> red tape<br />

<strong>and</strong> you can still preserve quality<br />

given <strong>the</strong> promotion, adoption <strong>and</strong><br />

administration of <strong>the</strong> NOS. To be<br />

lean, mean <strong>and</strong> effective, British<br />

industry has to turn its back on <strong>the</strong>se<br />

communist ideas of running national<br />

training provisions.<br />

Michael<br />

“<br />

Easton<br />

Sales <strong>and</strong> Marketing Director<br />

In an interview with Professor David<br />

Edwards, Birmingham City University<br />

(<strong>OPERC</strong> founder), he said: “We are<br />

all, in industry, as guilty as each<br />

o<strong>the</strong>r in that genuine attempts to form<br />

strategic industry alliances have thus<br />

far failed, but I remain hopeful that<br />

common sense will ultimately prevail.<br />

The diversity <strong>and</strong> range of skills <strong>and</strong><br />

knowledge out <strong>the</strong>re is phenomenal<br />

but petty politics, duplication of effort,<br />

unfair commercial advantages <strong>and</strong> <strong>the</strong><br />

ever present pressures of commercial<br />

gain represent a huge monolith that<br />

impedes industry progress in terms of<br />

its operator training <strong>and</strong> competence<br />

provision. The current recession has<br />

forced <strong>the</strong> h<strong>and</strong> of government to<br />

introspective review <strong>and</strong> to assess<br />

where public sector costs <strong>and</strong> red tape<br />

can be reduced so that urgently needed<br />

funds can be diverted to aid industrial<br />

growth. It is perfectly clear that society<br />

cannot afford to invest fur<strong>the</strong>r in service<br />

without industrial output <strong>and</strong> export to<br />

fund that service.<br />

To be lean mean<br />

<strong>and</strong> effective, British<br />

industry has to turn its<br />

back on <strong>the</strong>se communist<br />

ideas of running national<br />

training provisions<br />

He continued: “One way forward is<br />

for industry to dem<strong>and</strong> that a logically<br />

phased approach to planning <strong>the</strong> future<br />

of operator training is adopted. One<br />

of <strong>the</strong> major problems of Lord John<br />

Prescott’s well intentioned actions is<br />

that threats incite ‘reactive’ vis-à-vis<br />

measured ‘proactive’ approaches.<br />

Perhaps at that time, <strong>the</strong> threat came<br />

from government frustration at poor<br />

industrial safety performance, but <strong>the</strong><br />

outcome was an ill-conceived plethora<br />

of organically grown safety schemes<br />

<strong>and</strong> cards. These schemes have since<br />

progressed organically <strong>and</strong> largely at<br />

<strong>the</strong>ir own pace <strong>and</strong> direction – totally<br />

independently of competitors. Today<br />

<strong>the</strong>re are as many card schemes out<br />

<strong>the</strong>re as <strong>the</strong>re ever was. Ra<strong>the</strong>r than<br />

forge a cohesive national provision<br />

to operator training <strong>and</strong> competence<br />

SPECIAL REPORT<br />

development, <strong>the</strong> various interested<br />

parties remain ever more fragmented<br />

<strong>and</strong> <strong>the</strong> training provision itself is even<br />

more finely granulated, confusing <strong>and</strong><br />

costly.<br />

“In its simplest form, <strong>the</strong> first stage<br />

should be for all training provider<br />

schemes, awarding bodies, sector skills<br />

councils <strong>and</strong> o<strong>the</strong>r relevant parties to<br />

form a virtual National Academy with<br />

<strong>the</strong> specific aim of writing, monitoring,<br />

controlling <strong>and</strong> implementing future<br />

revisions of <strong>the</strong> NOS. The last thing<br />

industry needs is ano<strong>the</strong>r government<br />

quango! Past ventures to achieve this<br />

goal have thus far failed because <strong>the</strong>y<br />

were perceived to be exclusive so<br />

inclusivity is critical. A deadline should<br />

be set for launching a revised national<br />

training st<strong>and</strong>ard which would <strong>the</strong>n see<br />

stage two being implemented - that<br />

is, a legal requirement to meet this<br />

st<strong>and</strong>ard once set, whilst preserving<br />

individualism <strong>and</strong> competition within <strong>the</strong><br />

sector. Creating one recognised stamp<br />

of approval that has been developed<br />

in a transparent, fair <strong>and</strong> equal<br />

manner in <strong>the</strong> absence of <strong>the</strong> ivory<br />

tower syndrome is not an insuperable<br />

problem <strong>and</strong> is easily within our grasp.<br />

Implementing such an innovative<br />

venture would require a willingness<br />

<strong>and</strong> courage of all parties involved to<br />

proportionally share in <strong>the</strong> benefits <strong>and</strong><br />

risks. “<br />

April 2011<br />

21


SPECIAL REPORT<br />

hirer expectations at whs<br />

from agricultural engineer<br />

to plant hirer<br />

The story of <strong>the</strong> self-made engineer<br />

who moved into plant hire is a familiar<br />

one but with James it is one with a<br />

slight twist.<br />

Coming from a rural part of <strong>the</strong> country,<br />

James left school at <strong>the</strong> age of 16<br />

to study a four year City <strong>and</strong> Guilds<br />

qualification in agricultural engineering<br />

at Evesham College whilst working for<br />

an independent agricultural engineering<br />

company. However, he soon decided<br />

that agricultural engineering was not for<br />

him <strong>and</strong> began work for a local tool hire<br />

company in Evesham, namely Evesham<br />

Hire Centre, who later got bought out by<br />

Br<strong>and</strong>on Tool Hire.<br />

Mr James Clutterbuck, Managing<br />

Director, WHC Hire Service<br />

22<br />

April 2011<br />

James worked with <strong>the</strong> hire company<br />

for several years acting as a service<br />

engineer – but as he recalled: “No<br />

one did one job though, <strong>the</strong> phones<br />

get busy <strong>and</strong> you answer <strong>the</strong>m,<br />

dealing with customers one minute<br />

over a hire counter <strong>and</strong> working on<br />

<strong>the</strong> hire fleet as an engineer <strong>the</strong><br />

next. It was a great job because it<br />

gave me all round experience, skill<br />

<strong>and</strong> knowledge of <strong>the</strong> hire industry<br />

<strong>and</strong> how it worked.”<br />

After 8 years James was<br />

approached by Worcester Tools<br />

<strong>and</strong> Fixings (WTF) which had a hire<br />

department <strong>and</strong> needed a manager.<br />

James accepted <strong>the</strong> position but<br />

after three years of loyal service<br />

noticed that <strong>the</strong>re was a distinct<br />

lack of investment in tools <strong>and</strong><br />

equipment <strong>and</strong> it was apparent that<br />

<strong>the</strong> company’s heart was in sales<br />

not hire.<br />

James said: “WTF never grasped <strong>the</strong><br />

concept of hire <strong>and</strong> how it works so<br />

I approached <strong>the</strong> MD <strong>and</strong> told him<br />

that I couldn’t continue because <strong>the</strong><br />

business was drifting aimlessly <strong>and</strong><br />

also <strong>the</strong>re was a lack of investment. I<br />

was astonished that <strong>the</strong> MD decided<br />

to close hire down but amazed<br />

when he agreed for me to buy <strong>the</strong><br />

kit off him. So on 2nd January 1997,<br />

Worcester Hire Services opened<br />

its doors <strong>and</strong> we have been trading<br />

ever since.”<br />

At PEP, we have often looked<br />

to <strong>the</strong> large multinational, or<br />

at least <strong>the</strong> large national<br />

multi-unit hire company, for<br />

inspiration whe<strong>the</strong>r that be in<br />

terms of safety, <strong>the</strong> shape of<br />

<strong>the</strong> market or <strong>the</strong> very latest<br />

product innovation or invention.<br />

They do say that change is<br />

as good as a rest, so in this<br />

issue we focus upon WHC Hire<br />

Services (based in Bath Road,<br />

Worcester) <strong>and</strong> <strong>the</strong> modest,<br />

down-to-earth man behind<br />

<strong>the</strong> company, 45 year old Mr<br />

James Clutterbuck.<br />

Secret of success<br />

“everyone’s talking about it!”<br />

When asked what he thought was <strong>the</strong> secret<br />

to his success, James replied: “It’s really<br />

about knowing your industry <strong>and</strong> reinvesting<br />

into <strong>the</strong> business. There are no real short<br />

cuts – reinvestment is key in this industry.”<br />

He continued: “The government needs to<br />

look at investment as for small independent<br />

companies like mine, or large group<br />

ventures, <strong>the</strong>y have taken away some<br />

of opportunities we had to be able to<br />

reinvest into <strong>the</strong> business because of <strong>the</strong><br />

changes made to capital allowances <strong>and</strong><br />

annual investment allowance. If you’re<br />

not getting <strong>the</strong> corporation tax through me<br />

‘<strong>the</strong> hire company’, <strong>the</strong>n you’ll be getting<br />

it from a dealer or an original equipment<br />

manufacturer (OEM). It is very difficult at<br />

present <strong>and</strong> of course come next year,<br />

capital allowance tax changes again<br />

<strong>and</strong> that will have a serious effect on <strong>the</strong><br />

performance of business. We’re all looking<br />

to invest <strong>and</strong> many companies have held<br />

onto old equipment to get a bit more out of<br />

it, but come <strong>the</strong> upturn, <strong>the</strong>y may want to<br />

reinvest in new machines <strong>and</strong> may not be<br />

able to.”<br />

James explained: “What you’re finding is<br />

that OEMs <strong>and</strong> o<strong>the</strong>r suppliers of plant<br />

<strong>and</strong> machinery are trying to push more <strong>the</strong><br />

operating lease which is more tax efficient<br />

but it’s a fixed cost <strong>and</strong> you don’t have any<br />

assets - you have a cost <strong>and</strong> it sits in <strong>the</strong><br />

wrong place on <strong>the</strong> balance sheet. This<br />

approach is alien to my business because


<strong>the</strong> way I’ve conducted it is to add<br />

assets not cost. In my eyes it’s what<br />

business is all about; adding depth <strong>and</strong><br />

surrounding yourself with assets. In a<br />

downturn you can off load assets to<br />

generate cash. With an operating lease,<br />

you’re stuck with it for that term you<br />

agreed to. It’s not <strong>the</strong> way I would want<br />

to go being honest.”<br />

With regards to <strong>the</strong> day-to-day running<br />

of a successful hire centre, James told<br />

us: “We offer a personalised service<br />

for our clients. But you are only as<br />

good as <strong>the</strong> people around you <strong>and</strong> we<br />

have to think that we’re in <strong>the</strong> service<br />

sector so reliability <strong>and</strong> service quality<br />

are key factors - without good people,<br />

you cannot achieve <strong>the</strong>se goals. It’s<br />

ultimately down to <strong>the</strong> guys out on <strong>the</strong><br />

counter who have <strong>the</strong> contact with <strong>the</strong><br />

customers. Backroom, it’s knowing<br />

<strong>the</strong> products <strong>and</strong> markets; things do<br />

change <strong>and</strong> you have to be up for<br />

change – something I pump into <strong>the</strong>se<br />

lads weekly, don’t get stuck in a rut<br />

o<strong>the</strong>rwise you’ll get left behind.”<br />

The future at WHC<br />

Despite building an impressive small<br />

business in a relatively short period of<br />

time, James has still bigger plans for<br />

<strong>the</strong> future. He said: “I see myself <strong>and</strong><br />

my team going from strength to strength<br />

with a good reputable company name,<br />

widening our company client base.<br />

We’re currently investing 2.5 million into<br />

a new site (based in Gloucester) so this<br />

will double <strong>the</strong> capacity of <strong>the</strong> company<br />

<strong>and</strong> <strong>the</strong> new acre site will become <strong>the</strong><br />

head office. Our portfolio of products<br />

<strong>and</strong> services now includes anything<br />

from a car roof box to a 16 tonne<br />

tracked 360 degree excavator <strong>and</strong> a<br />

whole lot in between. We also offer<br />

h<strong>and</strong>-arm vibration (HAV) <strong>and</strong> whole<br />

body vibration (WBV) consultancy<br />

testing for clients.”<br />

James originally invested in training<br />

<strong>and</strong> equipment in 2002 <strong>and</strong> has<br />

constructed a purpose made building<br />

with test beds where he can test tools<br />

<strong>and</strong> equipment for HAV on a range of<br />

materials typically used by his clients,<br />

thus obtaining real life data. James<br />

continued: “We have a four acre site<br />

where rollers, dumpers <strong>and</strong> o<strong>the</strong>r<br />

mobile machinery can be tested for<br />

WBV. For both HAV <strong>and</strong> WBV we have<br />

created a large database of exposure<br />

levels that our clients can benefit<br />

from. We extensively use <strong>the</strong> Reactec<br />

monitoring system, which is fantastic,<br />

<strong>and</strong> we can provide an extremely<br />

comprehensive vibration management<br />

programme to suit all. In 2010, we won<br />

an NJUG award for our vibration data<br />

<strong>and</strong> testing/services <strong>and</strong> we’ve just won<br />

ano<strong>the</strong>r ROSPA award for occupational<br />

health with specific reference to<br />

vibration <strong>and</strong> noise.”<br />

“In ten years from now we’ll still be<br />

in business, still going strong <strong>and</strong><br />

hopefully reaping <strong>the</strong> benefits from<br />

new ideas, innovations <strong>and</strong> inventions,<br />

but we currently have no ambition of<br />

100 depots nationwide. Instead, we’re<br />

concentrating on o<strong>the</strong>r areas such as<br />

product differentiation <strong>and</strong> we have<br />

many commercially sensitive good<br />

ideas in <strong>the</strong> pipeline awaiting fur<strong>the</strong>r<br />

development.”<br />

The impact of recession<br />

When asked about <strong>the</strong> recession<br />

<strong>and</strong> how this had impacted upon his<br />

business, James said: “During <strong>the</strong><br />

recession, manpower has actually<br />

increased, partly because we’ve<br />

been lucky <strong>and</strong> partly because of<br />

good management to be quite frank.<br />

We’ve taken on five new people, with<br />

two more starting after May. New<br />

employees are being taken on across<br />

<strong>the</strong> board - drivers, service engineers<br />

<strong>and</strong> so on but none of us have one job.<br />

This is <strong>the</strong> thing about an independent<br />

hire company, we need people who<br />

are keen to learn <strong>and</strong> are committed<br />

to service quality. We invest in <strong>the</strong>m<br />

by providing training courses but it’s<br />

an interesting sector <strong>and</strong> no day is<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

SPECIAL REPORT<br />

<strong>the</strong> same, so <strong>the</strong>re’s a lot to learn <strong>and</strong><br />

some exciting opportunities <strong>the</strong>re for<br />

young people who want to get on <strong>and</strong><br />

get ahead in life. To illustrate how we’ve<br />

grown, we’ve bought about 50 new<br />

mobile machines in <strong>the</strong> past two years<br />

alone.”<br />

“There are not that many smaller hire<br />

companies who have hit <strong>the</strong> wall during<br />

this recession – it seems to have<br />

been <strong>the</strong> bigger companies who have<br />

struggled. One problem I have noticed<br />

though is that you can’t easily get<br />

second h<strong>and</strong> plant <strong>and</strong> <strong>the</strong> costs of that<br />

available have gone up, as <strong>the</strong> costs for<br />

new plant have risen considerably also.<br />

This all points to hire rates increasing to<br />

cater for <strong>the</strong>se cost increases but we,<br />

as an industry, seem to beat ourselves<br />

up <strong>and</strong> do ridiculous hire rates on<br />

equipment or plant. Actually boys, we’re<br />

here in business to make money so it’s<br />

about time we [<strong>the</strong> industry] all reviewed<br />

our hire rates to take account of <strong>the</strong><br />

price increases we’re paying for new<br />

<strong>and</strong> second h<strong>and</strong> plant <strong>and</strong> small tools.<br />

The Japanese crisis has had an impact<br />

also because hydraulic pumps, engines<br />

etc. all come from Japan <strong>and</strong> supply has<br />

been outstripped by dem<strong>and</strong> – so that<br />

will be <strong>the</strong> next thing to push up price.”<br />

Finally, we asked James what his advice<br />

to government would be. He said: “To<br />

get ourselves out of this recession we<br />

can’t just rely on cuts, we have to invest<br />

<strong>and</strong> grow capability which will help UK<br />

manufacturing <strong>and</strong> <strong>the</strong> supply chain<br />

to those OEMS. A lot of companies in<br />

Worcester supply to OEMs, such as JCB<br />

as an example, <strong>and</strong> those companies<br />

<strong>and</strong> people who work for <strong>the</strong>m would<br />

benefit from increased dem<strong>and</strong>. It has<br />

been an extremely harsh time for every<br />

sector <strong>and</strong> we have a tendency for<br />

complicating business in this country so<br />

let’s just pull back a bit <strong>and</strong> get to basics<br />

<strong>and</strong> put in some hard graft to produce.”<br />

April 2011<br />

23


A-PLANT LAUNCHES<br />

BRAND NEW USER<br />

FRIENDLY WEBSITE...<br />

A-<strong>Plant</strong> has launched a br<strong>and</strong> new website to allow<br />

customers to navigate round <strong>the</strong> site far easier than ever<br />

before <strong>and</strong> access a host of new interactive features.<br />

For more information visit www.aplant.com or<br />

24<br />

April 2011<br />

Features on <strong>the</strong> A-<strong>Plant</strong> website include:<br />

• An online product catalogue<br />

• <strong>Equipment</strong> specifications <strong>and</strong> user instructions<br />

• Place order enquiries 24 hours, 7 days a week<br />

• An extensive Health <strong>and</strong> Safety resource section<br />

• All <strong>the</strong> latest A-<strong>Plant</strong> news<br />

• Location finder <strong>and</strong> TomTom POI download<br />

• Comprehensive video library<br />

• Links to Facebook, Twitter, YouTube <strong>and</strong> LinkedIn<br />

The website continues to provide A-<strong>Plant</strong> customers<br />

with secure access to an Extranet account whereby<br />

you can access a huge range of contract <strong>and</strong><br />

financial information, live hire reports, A-Trak <strong>and</strong><br />

much more.


call 0370 050 0797<br />

April 2011<br />

25<br />

Control Code: 01/11/2050


SPECIAL REPORT<br />

<strong>the</strong> challenges facing construction <strong>and</strong> plant<br />

supply chains: initial findings of a research study<br />

introduction<br />

Numerous <strong>and</strong> significant changes<br />

have occurred in business supply chain<br />

relationships over <strong>the</strong> last 50 years.<br />

The emphasis of <strong>the</strong>se changes has<br />

been to promote mutually beneficial,<br />

business-to-business relationships, as<br />

evidenced from <strong>the</strong> concepts which<br />

have been debated <strong>and</strong> underpin<br />

much of <strong>the</strong> literature reporting<br />

<strong>the</strong> transition, such as transaction<br />

cost <strong>the</strong>ory, inter-firm relations,<br />

partnerships, strategic alliances <strong>and</strong><br />

integrative organisational learning.<br />

These kinds of business-to-business<br />

changes have been particularly<br />

apparent within <strong>the</strong> construction<br />

sector <strong>and</strong> its range of diverse supply<br />

chains, which include <strong>the</strong> plant <strong>and</strong><br />

equipment sector, <strong>the</strong> quarrying sector<br />

<strong>and</strong> <strong>the</strong> numerous forms of SME<br />

which offer labour <strong>and</strong>/or plant civil<br />

engineering subcontract packages.<br />

Much of <strong>the</strong> construction-oriented<br />

supply chain transition has been<br />

encouraged by calls for improvements<br />

from <strong>the</strong> likes of Latham[1], Egan[2]<br />

<strong>and</strong> The Department of Trade <strong>and</strong><br />

Industry[3]. The drivers cited to<br />

justify change have included those<br />

to improve business performance,<br />

26<br />

April 2011<br />

enhance business effectiveness,<br />

attain cost reductions <strong>and</strong> achieve<br />

value-for-money, whilst <strong>the</strong><br />

‘harmonisation’ of supply chain<br />

stakeholders’ interests has been<br />

equally explicit in most commentaries.<br />

Despite <strong>the</strong>se ambitions, <strong>the</strong> recent<br />

global downturn <strong>and</strong> resulting economic<br />

pressures within <strong>the</strong> UK have placed<br />

a strain on existing supply chains,<br />

as indeed <strong>the</strong>y have on most forms<br />

of business relationships. As a<br />

result, many of <strong>the</strong> ‘ideals’ alluded<br />

to in <strong>the</strong> transitional supply chain<br />

debate have been ab<strong>and</strong>oned in<br />

favour of that most important of<br />

business objectives: survival.<br />

Anecdotal evidence suggests that<br />

market competition continues to<br />

challenge many (arguably, now former)<br />

supply chain relationships. Fur<strong>the</strong>rmore,<br />

reducing margins, combined with<br />

pressure for even shorter project<br />

delivery times, are inflicting additional<br />

negative influence on <strong>the</strong>se supply<br />

chain interactions; for instance, on <strong>the</strong><br />

outcomes of <strong>the</strong>se business exchanges,<br />

where for example product quality is<br />

affected, <strong>and</strong> <strong>the</strong> environment within<br />

which <strong>the</strong>y occur, where one effect<br />

is <strong>the</strong> fostering of adverse health<br />

<strong>and</strong> safety conditions. With regards<br />

“everyone’s talking about it!”<br />

This article presents interim<br />

summary findings of a<br />

research study conducted<br />

on construction <strong>and</strong> its<br />

associated supply chains,<br />

with <strong>the</strong> emphasis here on <strong>the</strong><br />

area of plant <strong>and</strong> equipment.<br />

The research is being<br />

conducted by Gary D. Holt,<br />

Professor of Innovation in<br />

Machinery Management <strong>and</strong><br />

David J. Edwards, Professor<br />

of Industrial Innovation, both<br />

of <strong>the</strong> Centre for Business,<br />

Innovation <strong>and</strong> Enterprise,<br />

Birmingham City University.<br />

to health <strong>and</strong> safety, it is not that<br />

businesses intentionally set out to<br />

encourage accidents, but by virtue of<br />

<strong>the</strong> influences referred to in this article<br />

<strong>the</strong>y seem more likely to occur - a<br />

topic which will be returned to later.<br />

Many participants in <strong>the</strong> plant <strong>and</strong><br />

equipment supply chain hold significant<br />

levels of capital investment in <strong>the</strong>ir<br />

mechanised fleets, which continue<br />

to require high levels of utilisation to<br />

justify <strong>the</strong>ir existence. Given that –<br />

as is <strong>the</strong> case for many – this is no<br />

longer possible due to <strong>the</strong> downturn<br />

in dem<strong>and</strong> <strong>and</strong> lack of profit in what<br />

work is available, a weakening plant<br />

<strong>and</strong> equipment sector may continue<br />

to evolve to <strong>the</strong> point where it has a<br />

much-reduced ability to respond (or fully<br />

recover), when <strong>the</strong> broader economic<br />

environment ultimately regains<br />

momentum. As a case in point, sales of<br />

new UK plant have declined appreciably<br />

since 2007 <strong>and</strong> this does not bode<br />

well for modernisation, efficiency or<br />

productivity among plant fleet holdings.<br />

Nei<strong>the</strong>r is it beneficial to UK plc in<br />

seeking a healthy, growing economy.<br />

Given <strong>the</strong> situation outlined above,<br />

Professors Gary Holt <strong>and</strong> David<br />

Edwards of The Centre for Business,<br />

Innovation <strong>and</strong> Enterprise at


Birmingham City University, recently<br />

began a research study to investigate<br />

how <strong>the</strong> wider economic climate may<br />

be affecting construction <strong>and</strong> its<br />

associated supply chain structures.<br />

The initial phase of <strong>the</strong>ir work has<br />

conducted interviews among a sample<br />

of key supply chain stakeholders;<br />

mainly across SMEs who employ<br />

off-<strong>highway</strong> plant <strong>and</strong> equipment<br />

assets in <strong>the</strong>ir business activities.<br />

The aim of <strong>the</strong>se interviews was to<br />

identify what participants perceive<br />

as <strong>the</strong> main enablers, barriers <strong>and</strong><br />

<strong>the</strong>mes relating to construction <strong>and</strong> its<br />

supply chains at <strong>the</strong> moment. While<br />

<strong>the</strong> study is in its embryonic stages,<br />

this short article sets about highlighting<br />

some of <strong>the</strong> early findings of <strong>the</strong> work.<br />

In particular, for <strong>the</strong> benefit of PEP<br />

readers, those relating to plant <strong>and</strong><br />

equipment supply chain players.<br />

The principal <strong>the</strong>mes highlighted<br />

by initial analysis of <strong>the</strong> interviews<br />

conducted as part of <strong>the</strong> research study<br />

are: changing supply chain relationships;<br />

pricing pressures <strong>and</strong> o<strong>the</strong>r financial<br />

issues; pressures on project programme<br />

timing; changing clients’ roles; <strong>and</strong><br />

negative forces acting on health <strong>and</strong><br />

safety. These evolving key <strong>the</strong>mes are<br />

each now briefly discussed in turn.<br />

changing<br />

relationships<br />

Many of those within subcontract<br />

supply organisations<br />

(such as specialist trades <strong>and</strong><br />

operator/plant suppliers) feel that<br />

former supply chains have been<br />

eroded, or in <strong>the</strong> extreme, have<br />

broken down altoge<strong>the</strong>r. One<br />

interviewee commented on how<br />

much effort <strong>the</strong>ir company had<br />

put into forging good links with<br />

clients such as main contractors<br />

over recent years by way of,<br />

for example, entering into<br />

partnering or preferred supplier<br />

relationships. For many, <strong>the</strong>se<br />

relationships have unfortunately<br />

gone <strong>and</strong> it is broadly felt that <strong>the</strong><br />

emphasis is now almost entirely<br />

on cost at <strong>the</strong> expense of all else,<br />

including possible fragmentation<br />

or erosion of business-tobusiness<br />

relationships.<br />

One research participant<br />

explained that in tendering for a<br />

particular contract, his company<br />

had expended a lot of time <strong>and</strong><br />

resources assessing how to<br />

best approach <strong>the</strong> job, which<br />

people to assign to it <strong>and</strong> what<br />

plant <strong>the</strong>y should use, taking<br />

account of <strong>the</strong> nature of <strong>the</strong> work<br />

<strong>and</strong> <strong>the</strong> risks <strong>the</strong>y expected to<br />

encounter. He said that he had<br />

trimmed everything to <strong>the</strong> bone<br />

without compromising quality<br />

or encouraging hazardous<br />

working <strong>and</strong> yet, <strong>the</strong> client<br />

simply came back <strong>and</strong> said “I<br />

want a 10% reduction in cost”.<br />

It was concluded that: “...after<br />

you’ve trimmed everything else,<br />

<strong>the</strong> only thing left is to reduce <strong>the</strong><br />

programme time, which creates<br />

even greater pressures on site<br />

<strong>and</strong> encourages corners to be<br />

cut. Quality <strong>and</strong> safety have to<br />

be affected”. The situation was<br />

summed up succinctly by ano<strong>the</strong>r<br />

interviewee who said: “It seems<br />

<strong>the</strong> former supply chains, <strong>the</strong><br />

former relationships, have gone...<br />

it’s back to <strong>the</strong> bad old days. It’s<br />

all now simply down to price”.<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

SPECIAL REPORT<br />

Pricing pressures <strong>and</strong><br />

o<strong>the</strong>r financial issues<br />

Previous examples highlighted reinforce<br />

<strong>the</strong> downward pressures on pricing <strong>and</strong><br />

<strong>the</strong> cutthroat competition between supply<br />

chain members. Many of those interviewed<br />

stated that <strong>the</strong>y knew work was being<br />

priced at cost with “...no allowance for plant<br />

operator, plant cost or fuel”. Effectively,<br />

<strong>the</strong> plant <strong>and</strong> equipment component of<br />

some bids is subsidising o<strong>the</strong>r costs of<br />

<strong>the</strong> work package being tendered for, to<br />

try <strong>and</strong> secure <strong>the</strong> contract. For many<br />

firms at <strong>the</strong> moment, turnover, survival,<br />

ability to pay <strong>the</strong> VAT <strong>and</strong> such factors<br />

are all more important than profit.<br />

Of particular interest is an evolving sub<strong>the</strong>me<br />

which concerns <strong>the</strong> role of <strong>the</strong><br />

Banks <strong>and</strong> <strong>the</strong> longevity of ‘troubled’ firms.<br />

It was felt by some that Banks are letting<br />

companies continue to trade, where in <strong>the</strong><br />

past <strong>the</strong>y may have ‘pulled <strong>the</strong> rug’ from<br />

beneath <strong>the</strong>m. The main reason for this is<br />

felt to be a reluctance on <strong>the</strong> Banks’ part<br />

to add ever more bad debt or bad news to<br />

<strong>the</strong>ir books, combined with an attitude of<br />

‘turnover is turnover’ regardless of margin.<br />

The perception is that <strong>the</strong> Banks are happy<br />

to continue giving time to firms that secure<br />

work, without considering whe<strong>the</strong>r that work<br />

is profitable: “The firm comes to <strong>the</strong> Bank<br />

<strong>and</strong> says, look we’ve got an order for £2M,<br />

but <strong>the</strong> bank doesn’t know if <strong>the</strong> tender<br />

price should realistically be £2.5 or £2.6M”.<br />

As a consequence of this behaviour, <strong>the</strong><br />

ongoing survival of some firms who are<br />

‘buying work’ is actually helping to continue<br />

suppression of <strong>the</strong> market. In effect, <strong>the</strong><br />

slightly artificial higher level of supply (than<br />

has typically previously been witnessed in<br />

recessionary times) is adding downward<br />

pressure on pricing levels. One respondent<br />

summed this up by saying “...I am amazed<br />

that at least 50% more companies<br />

haven’t gone bust than have done”.<br />

From a more positive perspective, one<br />

participant did highlight that <strong>the</strong> continuing<br />

pressure to trim business operating<br />

costs <strong>and</strong> overheads, has forced <strong>the</strong>m<br />

to look hard at how <strong>the</strong>y might innovate<br />

to help achieve this. In this instance, <strong>the</strong><br />

company had done so by introducing an<br />

IT system to more efficiently administer<br />

operations <strong>and</strong> keep stricter tabs on<br />

ordering, buying <strong>and</strong> cost control per-se.<br />

April 2011<br />

27


SPECIAL REPORT<br />

Pressures on<br />

programme timing<br />

When all else has been trimmed<br />

to minimise bid costs – quality of<br />

materials, labour costs, overheads<br />

(<strong>and</strong> in <strong>the</strong> extreme, plant costs <strong>and</strong><br />

asset depreciation <strong>the</strong>mselves) – <strong>the</strong>n<br />

<strong>the</strong> only thing left to squeeze is project<br />

time. In <strong>the</strong> case of specialist contract<br />

suppliers who might for example be<br />

providing a groundworks, plant <strong>and</strong><br />

civil engineering package, this can<br />

be damaging for all concerned.<br />

It is potentially damaging for <strong>the</strong> client<br />

because <strong>the</strong>re has to be a trade-off<br />

between low cost, minimal time <strong>and</strong> <strong>the</strong><br />

overall quality of <strong>the</strong> project outturn.<br />

This will include quality of <strong>the</strong> materials<br />

used (often <strong>the</strong> cheapest) <strong>and</strong><br />

quality of <strong>the</strong> (rushed) workmanship<br />

employed to put <strong>the</strong>m toge<strong>the</strong>r.<br />

The end result: a poor product.<br />

It is potentially damaging for supply<br />

chain partners because <strong>the</strong>y are<br />

working at little or no profit. This brings<br />

financial strain <strong>and</strong> instability to <strong>the</strong><br />

industry which manifests in minimal<br />

investment (for example, in new plant<br />

<strong>and</strong> equipment) <strong>and</strong> in <strong>the</strong> extreme,<br />

business failure. An example of <strong>the</strong><br />

direct impact of this on <strong>the</strong> client is<br />

<strong>the</strong> financial failure of <strong>the</strong> supplier<br />

mid-contract; <strong>the</strong> client has to pick<br />

up <strong>the</strong> pieces with <strong>the</strong> result of more<br />

cost <strong>and</strong> an extension to project<br />

completion. An indirect impact to<br />

clients derives from basic supply <strong>and</strong><br />

dem<strong>and</strong> economic <strong>the</strong>ory: as suppliers<br />

fail, <strong>and</strong> hence dem<strong>and</strong> among<br />

survivors increases, tender sums rise.<br />

It is potentially damaging for those<br />

working in <strong>the</strong> industry because<br />

pressures on programme adversely<br />

affect health <strong>and</strong> safety. There<br />

is clear evidence in <strong>the</strong> research<br />

conducted thus far that shorter<br />

delivery <strong>and</strong> production times mean<br />

that concentration is afforded to <strong>the</strong><br />

completion date, not safe working.<br />

Many interviewees felt that safety<br />

has become something of a ‘tickbox’<br />

regime; where <strong>the</strong> ownership<br />

of a relevant certificate or card<br />

takes precedence above whe<strong>the</strong>r a<br />

person really does hold appropriate<br />

28<br />

April 2011<br />

experiential knowledge or<br />

competence, to be able to execute<br />

<strong>the</strong> work in a safe manner.<br />

If attention to safety declines, (for<br />

example, as a causal manifestation<br />

of an aggressive tender market <strong>and</strong><br />

<strong>the</strong> introduction of less adequately<br />

prepared/ less experienced/ lower<br />

trained contractors who tender<br />

at lowest cost) <strong>the</strong>n incidents will<br />

tend to increase. Unfortunately,<br />

several significant adverse health<br />

<strong>and</strong> safety incidents have been<br />

highlighted in this study. While<br />

it is not directly asserted or<br />

proven that <strong>the</strong>se were purely to<br />

do with programme pressures,<br />

traditional wisdom certainly<br />

assumes a correlation between<br />

time shortages <strong>and</strong> increased<br />

health <strong>and</strong> safety incidents.<br />

clients’ roles<br />

It is apparent from <strong>the</strong> interviews<br />

conducted that clients’ roles, or<br />

perhaps more accurately <strong>the</strong>ir<br />

disposition to procurement of<br />

<strong>the</strong>ir projects, have changed<br />

markedly. The data suggest<br />

clients are now less interested<br />

in fostering <strong>and</strong> / or sustaining<br />

<strong>the</strong> ‘mutual benefits’ of business<br />

exchanges (in harmony with<br />

<strong>the</strong> ethos of partnering or o<strong>the</strong>r<br />

mutually beneficial business<br />

relationship models), but instead,<br />

are more terse in <strong>the</strong>ir approach<br />

to satisfying <strong>the</strong>ir own needs.<br />

As one interviewee described<br />

it, ”They are insisting on cost<br />

reductions across <strong>the</strong> board <strong>and</strong><br />

expecting <strong>the</strong>ir product sooner<br />

with little consideration of how<br />

<strong>the</strong>se aspirations will impact <strong>the</strong><br />

main construction contractor or<br />

anyone else in his downstream<br />

supply chain”.<br />

There are also feelings on<br />

<strong>the</strong> part of smaller firms in <strong>the</strong><br />

chain that <strong>the</strong> previous effort<br />

expended in generating <strong>the</strong><br />

new supply chain mechanisms<br />

has been wasted <strong>and</strong> that <strong>the</strong><br />

less sympa<strong>the</strong>tic disposition of<br />

clients towards <strong>the</strong> problems<br />

those operating in <strong>the</strong> industry<br />

are now facing, will create longer<br />

term business-to-business<br />

relationships for <strong>the</strong> future.<br />

The stolen mini excavator aboard <strong>the</strong> truck


negative forces<br />

There are additional issues arising from <strong>the</strong><br />

data analysis that point towards several<br />

o<strong>the</strong>r negative forces in action; employment<br />

levels, education, employee retention <strong>and</strong><br />

ageing plant <strong>and</strong> equipment fleets are<br />

fur<strong>the</strong>r points of concern.<br />

Many supply chain players are reducing<br />

<strong>the</strong>ir employee numbers. For some<br />

employers <strong>the</strong> humanistic angle has<br />

caused concern in that many workers have<br />

families to support. The issue of losing (<strong>and</strong><br />

possibly not being able to replace) good<br />

workers is also a real business concern.<br />

Employee retention is a problem across <strong>the</strong><br />

construction sector generally <strong>and</strong> continuing<br />

uncertainty of longer-term employment for<br />

workers in <strong>the</strong> sector means that each time<br />

a recessionary period comes round, many<br />

qualified <strong>and</strong> competent workers leave <strong>the</strong><br />

sector for good.<br />

Related to this are issues of worker<br />

competence <strong>and</strong> education. While many<br />

interviewees accept <strong>the</strong> need for degree<br />

qualified staff in managerial positions,<br />

equally <strong>the</strong>re is some recognition that<br />

many middle managers (although degree<br />

qualified) now hold little experiential<br />

knowledge to draw on which can result in<br />

bad decisions being made on site. This<br />

applies not only to issues of planning <strong>and</strong><br />

production, but also in terms of <strong>the</strong> ability<br />

to recognise optimal ways of working,<br />

including being able to execute work<br />

safely. Combined with <strong>the</strong> pressures on<br />

managers as a result of crash programming<br />

(mentioned above) <strong>the</strong> overall result is<br />

often a chaotic workface where corners are<br />

repeatedly cut.<br />

With regard to <strong>the</strong> issue of plant <strong>and</strong><br />

equipment investment, given that many<br />

in <strong>the</strong> supply chain are ‘buying’ work<br />

<strong>and</strong> <strong>the</strong> fact that <strong>the</strong> costs of <strong>the</strong>ir plant<br />

operations are subsidising o<strong>the</strong>r aspects<br />

of <strong>the</strong> work package provided, means that<br />

<strong>the</strong>y are effectively running <strong>the</strong>ir plant <strong>and</strong><br />

equipment at a loss. The ramifications of<br />

this on future reinvestment in <strong>the</strong>se kinds<br />

of capital asset are obvious <strong>and</strong> this is<br />

yet ano<strong>the</strong>r aspect of <strong>the</strong> present ‘overall’<br />

problem that will cause longer-term adverse<br />

conditions for clients <strong>and</strong> for <strong>the</strong> plant<br />

sector generally, in seeking to operate at<br />

optimum reliability <strong>and</strong> efficiency in <strong>the</strong><br />

future.<br />

early conclusions<br />

The construction sector <strong>and</strong> its<br />

associated plant supply chains appear<br />

to be under extreme duress <strong>and</strong> this<br />

situation is summarised graphically in<br />

Figure 1. Negative global, <strong>and</strong> difficult<br />

UK macroeconomic, conditions have<br />

driven prices to below realistic levels<br />

<strong>and</strong> while clients may be capitalising<br />

financially upon this situation now, <strong>the</strong>ir<br />

short term gains may well be offset<br />

by longer term adverse effects which<br />

do not bode well for any supply chain<br />

stakeholders.<br />

The ownership <strong>and</strong> operation of plant<br />

<strong>and</strong> equipment is a high investment,<br />

high risk activity requiring ongoing<br />

Figure 1. Observed characteristics of <strong>the</strong> construction/plant supply chain environment<br />

SUPPLY CHAIN ENVIRONMENT<br />

INCREASINGLY<br />

ADVERSE<br />

Less work<br />

More<br />

competition<br />

Tighter<br />

margins<br />

Reduced<br />

profitability<br />

Shorter<br />

programmes<br />

Instability<br />

Insecurity<br />

Clients<br />

are<br />

squeezing<br />

Contractors<br />

are<br />

squeezing<br />

Sub-<br />

Contractors<br />

SPECIAL REPORT<br />

utilisation of mechanical assets to<br />

sustain not only present, but future<br />

business viability. What is occurring<br />

at <strong>the</strong> present time would suggest<br />

a leaner, but not necessarily fitter,<br />

plant <strong>and</strong> equipment supply chain<br />

will evolve.<br />

And it seems that many of <strong>the</strong> former<br />

advancements made in engendering<br />

mutually beneficial business-tobusiness<br />

trading arrangements, will<br />

be eroded, perhaps to <strong>the</strong> point of<br />

extinction? Ironically, this situation<br />

looks set to return us to <strong>the</strong> Latham<br />

<strong>and</strong> Egan reports for a reminder<br />

of what ‘integrated supply chains’<br />

(<strong>and</strong> <strong>the</strong>ir mutual benefits) were<br />

supposedly, meant to be all about.<br />

Employment<br />

levels<br />

Skill base<br />

Employee<br />

retention<br />

<strong>Plant</strong><br />

retention<br />

Quality<br />

of work<br />

Safe working<br />

Financial<br />

stability<br />

Ability to<br />

respond upon<br />

recovery<br />

DECREASING<br />

Footnotes<br />

[1] Latham, M. (1994) Constructing The Team. Final Report of <strong>the</strong> Government / Industry<br />

Review of Procurement <strong>and</strong> Contractual Arrangements In The UK Construction Industry.<br />

London: HMSO.<br />

[2] Egan, J. (1998). Rethinking Construction. The report of <strong>the</strong> Construction Task Force<br />

to <strong>the</strong> Deputy Prime Minister, John Prescott, on <strong>the</strong> scope for improving <strong>the</strong> quality <strong>and</strong><br />

efficiency of UK construction. London: HMSO.<br />

[3] See: http://products.ihs.com/cis/Doc.aspx?AuthCode=&DocNum=261140<br />

All comments <strong>and</strong> opinions expressed in this article are those of <strong>the</strong> authors only. If you have<br />

any queries or observations on this subject, or would like to o<strong>the</strong>rwise comment or even<br />

participate in <strong>the</strong> research, please feel free to contact Gary Holt at: Gary.holt@bcu.ac.uk<br />

April 2011<br />

29


SPECIAL REPORT<br />

After ten years of loyal<br />

service on <strong>OPERC</strong><br />

executive, Mr Barry<br />

Robinson, MBE, a<br />

founder member of<br />

<strong>OPERC</strong>, has decided to<br />

step down <strong>and</strong> retire from<br />

his duties as <strong>OPERC</strong><br />

Chief Examiner. During<br />

his tenure, Barry helped<br />

to grow one <strong>the</strong> world’s<br />

leading professional<br />

bodies for plant <strong>and</strong><br />

equipment science <strong>and</strong><br />

will be sorely missed.<br />

Barry sharing his knowledge of <strong>the</strong><br />

<strong>OPERC</strong>-safetynet system<br />

30<br />

April 2011<br />

oPerc extends<br />

a fond farewell<br />

to Mr Barry robinson MBe<br />

Barry has been an important part of<br />

<strong>OPERC</strong> from <strong>the</strong> very beginnings of <strong>the</strong><br />

association back in <strong>the</strong> year 2000. It<br />

was at this time that he met Professor<br />

David Edwards with who he helped to<br />

establish what is now one of <strong>the</strong> largest<br />

professional trade associations for plant<br />

<strong>and</strong> equipment managers.<br />

Barry has been involved with every<br />

important development within <strong>OPERC</strong>,<br />

from <strong>the</strong> <strong>OPERC</strong>-Safetynet system, to<br />

<strong>the</strong> production of key industry guidance<br />

publications, establishment of <strong>the</strong> h<strong>and</strong>arm<br />

vibration test centre (HAVTEC),<br />

<strong>the</strong> lifelong learning zone, production of<br />

safety alerts, posters.... <strong>the</strong> list goes on.<br />

He has also become a familiar figure at<br />

<strong>the</strong> <strong>OPERC</strong> conferences which he has<br />

actively supported <strong>and</strong> participated in.<br />

Out of all of <strong>the</strong>se areas <strong>the</strong> one that<br />

Barry had most involvement with was<br />

<strong>the</strong> Safetynet on-line health <strong>and</strong> safety<br />

test system, which is now used by<br />

major companies across <strong>the</strong> United<br />

Kingdom. Improving <strong>the</strong> knowledge<br />

<strong>and</strong> competence of plant operators,<br />

<strong>and</strong> reducing <strong>the</strong> number of accidents<br />

involving plant <strong>and</strong> equipment by raising<br />

<strong>the</strong> st<strong>and</strong>ards of health <strong>and</strong> safety, are<br />

subjects very close to his heart. Barry<br />

was <strong>the</strong>re at <strong>the</strong> birth of <strong>the</strong> system,<br />

contributing to its design, development<br />

“everyone’s talking about it!”<br />

<strong>and</strong> initial trialling. He supported <strong>the</strong> work<br />

to map <strong>the</strong> test against NVQ st<strong>and</strong>ards<br />

<strong>and</strong> was also involved with creating <strong>the</strong><br />

<strong>OPERC</strong> lifelong learning zone containing<br />

materials to support <strong>the</strong> test.<br />

In <strong>the</strong> New Year’s honour’s list 2005 <strong>the</strong><br />

following text appeared ‘Barry Robinson,<br />

Chief Examiner <strong>and</strong> Past President<br />

of <strong>OPERC</strong>. For services to Health<br />

<strong>and</strong> Safety in Quarries.’ This fantastic<br />

achievement speaks volumes about<br />

Barry, a man of passion, honesty <strong>and</strong><br />

integrity.<br />

On announcing his retirement formally to<br />

fellow Executive members Barry said:<br />

“I am pleased to say that <strong>the</strong> time in life<br />

has come that we all work so long <strong>and</strong><br />

hard for. I started working in <strong>the</strong> industry<br />

at <strong>the</strong> tender age of 17 <strong>and</strong> now some<br />

48 years later <strong>and</strong> many stone heavier<br />

I think I have done enough. After many<br />

hours of deliberation I have decided to<br />

step down from <strong>the</strong> <strong>OPERC</strong> Executive<br />

<strong>and</strong> position as Chief Examiner of<br />

Safetynet with immediate effect. When<br />

David <strong>and</strong> myself set out <strong>the</strong> <strong>OPERC</strong><br />

vision <strong>and</strong> objectives it all seemed a<br />

large task to undertake. Some of <strong>the</strong><br />

objectives have been met very well <strong>and</strong><br />

some have still to be started if finances<br />

permit.<br />

“<strong>OPERC</strong> has in my opinion, one of<br />

<strong>the</strong> finest safety training tools any<br />

organisation could ever wish to use.<br />

I could not have operated my training<br />

programmes <strong>and</strong> NVQ Centre without<br />

Safetynet, <strong>the</strong> lifelong learning modules<br />

<strong>and</strong> <strong>the</strong> <strong>OPERC</strong> publication to use as<br />

a training need analysis <strong>and</strong> reference<br />

material. Full credit goes to David<br />

[Edwards], Philippa [Spittle] <strong>and</strong> Gary<br />

[Holt] for pulling everything toge<strong>the</strong>r.<br />

Having achieved recognition from<br />

industry <strong>and</strong> <strong>the</strong> HSE it has been a<br />

pleasure to be involved with.”


Mick Norton, <strong>OPERC</strong> Chairman<br />

On hearing <strong>the</strong> news, Mr Mick Norton,<br />

<strong>OPERC</strong> Chairman said:<br />

“I was saddened to read of Barry’s<br />

resignation from <strong>OPERC</strong> Executive,<br />

although I perfectly underst<strong>and</strong>, <strong>and</strong><br />

I will miss his measured approach<br />

to health <strong>and</strong> safety <strong>and</strong> plant, <strong>and</strong><br />

his sense of humour. Since we<br />

first met some 10 years ago I have<br />

always valued Barry’s advice, <strong>and</strong><br />

his determination to drive plant<br />

operator safety <strong>and</strong> training to <strong>the</strong><br />

top of <strong>the</strong> agenda. We both come<br />

from similar backgrounds, spanning<br />

<strong>the</strong> same number of years, <strong>and</strong> like<br />

his, my old frame is starting to feel<br />

<strong>the</strong> strain. Barry’s award of <strong>the</strong> MBE<br />

was testament to his hard work <strong>and</strong><br />

consummate professionalism within<br />

<strong>the</strong> sphere of health <strong>and</strong> safety <strong>and</strong><br />

training. Make no mistake, although our<br />

task is forever uphill, it is reassuring<br />

that <strong>the</strong> ‘Barry Robinsons’ of this world,<br />

really do make a difference”.<br />

“I would like to thank Barry for <strong>the</strong><br />

tremendous contribution he has made<br />

to <strong>OPERC</strong>. Industry is a better, <strong>and</strong><br />

safer, place since David Edwards <strong>and</strong><br />

Barry Robinson sat down in 2000 <strong>and</strong><br />

laid <strong>the</strong> association’s foundation stone.<br />

My very best wishes go to Barry <strong>and</strong><br />

his family.”<br />

Asif Latief,<br />

<strong>OPERC</strong> President<br />

Mr Asif Latief,<br />

<strong>OPERC</strong> President<br />

said:<br />

“In <strong>the</strong> time that I<br />

have known Barry<br />

I have realised<br />

how passionate he<br />

is about making<br />

<strong>the</strong> industry a better place <strong>and</strong> how<br />

committed he has been throughout his<br />

career. It has been a real honour <strong>and</strong><br />

pleasure to have worked with Barry,<br />

even for <strong>the</strong> short time that we have<br />

worked toge<strong>the</strong>r.”<br />

Ms Carol Grainger, former Workplace<br />

Transport Manager, HSE said:<br />

“During my time at HSE I had cause to<br />

be grateful to Barry for sharing his vast<br />

knowledge <strong>and</strong> his great common sense<br />

<strong>and</strong> diplomacy. I always knew I could<br />

rely on Barry to give me straightforward,<br />

honest advice, kindly delivered - even<br />

when he knew what he had to say was<br />

not really what I wanted to hear. He<br />

will be much missed, <strong>and</strong> selfishly, I am<br />

glad that I retired first.”<br />

Finally a comment from a close friend,<br />

<strong>OPERC</strong> founder, Professor David<br />

Edwards who said:<br />

“As an inexperienced young man,<br />

freshly graduated as a PhD researcher,<br />

I felt invincible on one h<strong>and</strong> <strong>and</strong><br />

vulnerable on <strong>the</strong> o<strong>the</strong>r. My academic<br />

knowledge was being supported by<br />

some internationally leading experts<br />

but I soon realised that academic<br />

knowledge per se was not enough<br />

<strong>and</strong> that industry insight was <strong>the</strong> key<br />

to a successful career <strong>and</strong> fulfilling<br />

life in academia. Along came Barry,<br />

a very generous <strong>and</strong> open man who<br />

I believe doubted his own ability at<br />

times – yet, here was a man in front of<br />

me with consummate knowledge <strong>and</strong><br />

exemplary experience of doing what<br />

I could only ever talk/write about.<br />

“Barry took me into his life, introducing<br />

Barry relaxing at home with his wife Aileen<br />

Barry presenting an<br />

<strong>OPERC</strong> ‘outst<strong>and</strong>ing<br />

contribution’ award to<br />

Carol Grainger, former<br />

Workplace Transport<br />

Manager, HSE<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

SPECIAL REPORT<br />

me to his wonderful family <strong>and</strong> friends.<br />

He has become like a second fa<strong>the</strong>r<br />

to me <strong>and</strong> has taught me so much<br />

about <strong>the</strong> industry <strong>and</strong> best of all,<br />

how to operate a machine correctly!<br />

I am indebted to Barry for <strong>the</strong><br />

encouragement, support <strong>and</strong> honest<br />

advice he has provided since we<br />

met. His resignation is a significant<br />

loss to <strong>OPERC</strong>; his contribution was<br />

unique, thanks to his vast knowledge<br />

<strong>and</strong> huge passion for <strong>the</strong> industry.<br />

I wish him <strong>and</strong> his wife Aileen<br />

every happiness for <strong>the</strong> future.”<br />

April 2011<br />

31


IN ACTION<br />

hewDen assists<br />

exercise watermark<br />

Hewden, <strong>the</strong> national multiproduct<br />

hire specialist, has<br />

supplied equipment to <strong>the</strong><br />

Environment Agency to<br />

assist with its involvement<br />

in Exercise Watermark -<br />

<strong>the</strong> national multi-agency<br />

flooding exercise.<br />

A new JCB tracked<br />

excavator <strong>and</strong> wheel loader<br />

were supplied by Hewden<br />

to assist with <strong>the</strong> repair of<br />

a shingle bank that acts as<br />

a flood defence at Selsey<br />

beach, West Sussex, an<br />

area that was badly affected<br />

by flooding in 2008.<br />

Exercise Watermark is a<br />

week-long exercise involving<br />

10,000 people from <strong>the</strong><br />

police to prison officers <strong>and</strong><br />

equipment from helicopters<br />

to hospitals. During <strong>the</strong><br />

week, mock flooding<br />

scenarios are carried out<br />

by <strong>the</strong> Environment Agency<br />

32<br />

April 2011<br />

on behalf of Defra <strong>and</strong><br />

<strong>the</strong> Welsh Assembly<br />

Government to test <strong>the</strong><br />

systems <strong>and</strong> processes<br />

that are used when<br />

responding to floods.<br />

Mike O’Neill, Area<br />

Incidents Manager<br />

for <strong>the</strong> Environment<br />

Agency, said: “Exercise<br />

Watermark is <strong>the</strong> largest<br />

national flooding exercise<br />

that has ever taken place.<br />

Across <strong>the</strong> country,<br />

emergency responders<br />

will be testing <strong>the</strong>ir<br />

response to flooding on a<br />

widespread scale.<br />

“With <strong>the</strong> support of<br />

Hewden, one of our<br />

framework suppliers, we<br />

have been able to bring<br />

in <strong>the</strong> required machines<br />

<strong>and</strong> expertise to enable<br />

us to respond to this<br />

massive flood event.”<br />

Remote controlled<br />

Bobcat loaders have<br />

been sent to help in <strong>the</strong><br />

disaster recovery work<br />

following <strong>the</strong> earthquake<br />

<strong>and</strong> tsunami in Japan.<br />

Bobcat is working with<br />

QinetiQ North America,<br />

a technology, responsive<br />

services <strong>and</strong> innovative<br />

solutions company, to<br />

provide unmanned Bobcat<br />

loaders <strong>and</strong> associated<br />

training to aid in Japan’s<br />

recovery efforts.<br />

Two Bobcat T300<br />

compact tracked loaders<br />

equipped with 2m<br />

wide industrial grapple<br />

attachments have been<br />

shipped to Japan to aid in<br />

disaster relief work. The<br />

Bobcat loaders have been<br />

supplied with Robotic<br />

Appliqué Kits from<br />

QinetiQ, which turn <strong>the</strong><br />

loaders into unmanned<br />

machines in just 15<br />

minutes, increasing<br />

safety in recovery tasks<br />

as <strong>the</strong> machines can<br />

access less stable<br />

environments without<br />

an operator in <strong>the</strong> cab.<br />

Remote Controlled<br />

Bobcat Loaders<br />

to aid Japan<br />

To be stationed in<br />

Japan for rapid, on-call<br />

deployment, <strong>the</strong> unmanned<br />

Bobcat loaders include<br />

seven cameras, night<br />

vision, <strong>the</strong>rmal imagers,<br />

microphones, two-way<br />

radio systems <strong>and</strong><br />

radiation sensors <strong>and</strong> can<br />

be operated from more<br />

than a mile away to safely<br />

remove rubble <strong>and</strong> debris,<br />

dig up buried objects<br />

<strong>and</strong> carry around smaller<br />

equipment. They will help<br />

Japan’s response teams<br />

to accomplish critical <strong>and</strong><br />

complex recovery tasks<br />

at a safer distance from<br />

hazardous debris <strong>and</strong> o<strong>the</strong>r<br />

dangerous conditions.<br />

As well as converting<br />

Bobcat loaders into<br />

unmanned machines<br />

in just 15 minutes, <strong>the</strong><br />

Robotic Appliqué Kits from<br />

QinetiQ kits permit remote<br />

operation of all 70 Bobcat<br />

loader attachments, such<br />

as buckets, tree cutters<br />

<strong>and</strong> hydraulic hammers<br />

<strong>and</strong> o<strong>the</strong>r tools that can<br />

be used to break through<br />

walls <strong>and</strong> doors.


Big role for small<br />

fleet of JcB machines<br />

in earthquake-hit haiti<br />

A small fleet of powerful JCB<br />

machines is playing a big role<br />

in paving <strong>the</strong> way for rebuilding<br />

in part of earthquakedevastated<br />

Haiti.<br />

Two JCB excavators <strong>and</strong> a JCB<br />

wheeled loading shovel have been<br />

bought by <strong>the</strong> international charity<br />

Oxfam <strong>and</strong> donated to <strong>the</strong> not-for-profit<br />

organisation Disaster Waste Recovery<br />

(DWR) which is clearing damaged<br />

houses <strong>and</strong> recycling <strong>the</strong> resulting<br />

debris in one of <strong>the</strong> poorest areas of<br />

<strong>the</strong> Caribbean isl<strong>and</strong>’s capital Port Au<br />

Prince.<br />

The JCB JS220XD <strong>and</strong> JS145W<br />

excavators <strong>and</strong> JCB 426ZX wheeled<br />

loading shovel machines are working<br />

in partnership demolishing damaged<br />

properties <strong>and</strong> loading a crusher <strong>and</strong><br />

screening plant. The resulting debris<br />

is <strong>the</strong>n recycled <strong>and</strong> used in <strong>the</strong><br />

reconstruction of buildings, roads <strong>and</strong><br />

pavements.<br />

The order - which was won in <strong>the</strong> face<br />

of competition from o<strong>the</strong>r major global<br />

manufacturers – also included a JCB<br />

HM1560Q Hammermaster breaker<br />

<strong>and</strong> a JCB MP200U multi-processor<br />

attachment for use on <strong>the</strong> JS220XD<br />

<strong>and</strong> a JCB HM860Q Hammermaster<br />

breaker for <strong>the</strong> JS145W. JCB also<br />

provided seven days’ on-site operator<br />

training in Haiti.<br />

Oxfam’s Logistic Co-ordinator in Haiti<br />

Hubert Ballaman said: “The location<br />

where <strong>the</strong> JCB machines are working<br />

is in <strong>the</strong> town <strong>and</strong> often in-between<br />

houses <strong>and</strong> <strong>the</strong> decision on which<br />

houses are demolished is often down to<br />

local residents who request <strong>the</strong>ir plot to<br />

be cleared.<br />

IN ACTION<br />

“This particular part of <strong>the</strong> project<br />

should see 162,000 tonnes of rubble<br />

cleared, allowing 16,200 people to be<br />

re-housed in 4,500 properties.<br />

“The team is working in very difficult<br />

conditions; it’s busy, hot <strong>and</strong> dusty <strong>and</strong><br />

controlling lots of curious passers-by<br />

can be an issue for <strong>the</strong> operators <strong>and</strong><br />

residents.<br />

“All <strong>the</strong> operators are very pleased with<br />

<strong>the</strong> JCB machines <strong>and</strong> <strong>the</strong>y particularly<br />

appreciate <strong>the</strong>ir ease <strong>and</strong> precision<br />

of operation <strong>and</strong> working in an airconditioned<br />

cab with a comfortable<br />

seat.”<br />

The demolition <strong>and</strong> clear-up operation<br />

follows <strong>the</strong> earthquake on January<br />

12, 2010 which measured 7.0 on <strong>the</strong><br />

Richter Scale <strong>and</strong> killed around 230,000<br />

people. More than a year on, 800,000<br />

people are still living in camps.<br />

Immediately after <strong>the</strong> earthquake, JCB<br />

Chairman Sir Anthony Bamford donated<br />

two JCB 3CX backhoe loaders worth<br />

$150,000 to help with <strong>the</strong> relief effort.<br />

They are currently working for notprofit<br />

organisation Food for <strong>the</strong> Poor<br />

<strong>and</strong> have so far been deployed to clear<br />

rubble, excavate sewage pits, dig out<br />

foundations <strong>and</strong> reconstruct walls <strong>and</strong><br />

build schools <strong>and</strong> sanitation facilities.<br />

April 2011<br />

33


IN ACTION<br />

Dancing on Ice has inspired everyone<br />

to don <strong>the</strong>ir skates <strong>and</strong> emulate <strong>the</strong>ir<br />

favourite celebrity, but at one ice rink it’s<br />

a Kubota tractor that has proved to be <strong>the</strong><br />

star of <strong>the</strong> show!<br />

Staff at <strong>the</strong> Eden Project in Bodelva,<br />

Cornwall, have been using a Kubota<br />

B2230 Compact Tractor to power an<br />

Olympia 250 ice machine used to clean<br />

<strong>and</strong> prepare <strong>the</strong> ice for skate sessions.<br />

Since Eden’s popular seasonal ice<br />

rink first opened, <strong>the</strong> organisation<br />

had used a golf buggy to pull its ice<br />

machine. Unfortunately, both machines<br />

were written off during a major flood in<br />

November last year.<br />

The ice machine was replaced by a<br />

faster, more powerful <strong>and</strong> efficient<br />

Olympia 250m which works by removing<br />

a fine layer of ice, collected as snow,<br />

whilst simultaneously cleaning <strong>and</strong><br />

resurfacing <strong>the</strong> ice using warm water.<br />

It weighs 70lbs empty <strong>and</strong> can hold 50<br />

gallons of water toge<strong>the</strong>r with 21 cubic<br />

feet of snow.<br />

John Ryan, <strong>the</strong> transport manager at<br />

<strong>the</strong> Eden Project, approached his local<br />

Kubota dealer to find <strong>the</strong> best machine for<br />

working with <strong>the</strong> Olympia 250 <strong>and</strong> David<br />

Marks at Vincent Tractors suggested<br />

that a B30 series tractor, with Kubota’s<br />

ETVCS diesel engine <strong>and</strong> powerful<br />

hydraulic lifting system, would be best<br />

suited to power <strong>the</strong> ice machine when<br />

fully laden.<br />

The B2230 was delivered on 10<br />

December <strong>and</strong> was fitted with special<br />

34<br />

April 2011<br />

Ice Rink supervisor<br />

Jo ‘O’ Neil is pictured<br />

driving <strong>the</strong> B2230.<br />

Kubota tractor gets<br />

its skates on<br />

tyres featuring special ice-studs as a<br />

precaution to ensure that it wouldn’t<br />

skid. The 22hp machine features fully<br />

hydrostatic power steering, bi-speed<br />

turn <strong>and</strong> four wheel drive as st<strong>and</strong>ard,<br />

ensuring it can maintain good grip in<br />

even <strong>the</strong> slippiest of conditions.<br />

It has since been used to help create<br />

an expert surface between every skate<br />

session – a feat that takes around 20<br />

minutes on <strong>the</strong> 35m x 22m rink. As a<br />

result, Eden’s ice rink was able to cater<br />

for approximately 23 skate sessions<br />

every week.<br />

Now that <strong>the</strong> season’s over, John<br />

explained that <strong>the</strong> B2230 has been<br />

a huge success: “The Kubota is<br />

extremely easy to operate <strong>and</strong> drive.<br />

It has excellent visibility <strong>and</strong> <strong>the</strong> only<br />

limitations have been caused by <strong>the</strong><br />

manoeuvrability of <strong>the</strong> ice box, not <strong>the</strong><br />

tractor. But once staff learnt how to<br />

back it into <strong>the</strong> corners, resurfacing <strong>the</strong><br />

ice has been a doddle. In fact, it’s been<br />

such a hit that I have staff queuing up<br />

to be trained how to use it!”<br />

“everyone’s talking about it!”<br />

IN ACTION<br />

Royal wedding<br />

fever for hewDen<br />

A 55 tonne all terrain crane, operated<br />

by Hewden assisted with preparations<br />

for <strong>the</strong> royal wedding, ensuring that <strong>the</strong><br />

estimated 18.3m UK viewers had front<br />

row seats for <strong>the</strong> big day.<br />

A full contract lift service was supplied<br />

from Hewden’s Dartford depot to Tothill<br />

Street, London, opposite Westminster<br />

Abbey, to help raise a temporary<br />

television studio into place ready for<br />

<strong>the</strong> broadcasting of <strong>the</strong> day’s events<br />

on April 29th, when Prince William <strong>and</strong><br />

Kate Middleton got married.<br />

Tothill Street’s location provided<br />

Hewden’s skilled crane team with<br />

a testing challenge to safely <strong>and</strong><br />

efficiently lift <strong>the</strong> studio within <strong>the</strong><br />

confines of <strong>the</strong> street.<br />

The lift began at 4:00am to minimise<br />

any disruption to <strong>the</strong> popular tourist<br />

area. Meticulous planning <strong>and</strong> a full<br />

risk assessment was carried out<br />

beforeh<strong>and</strong>, with steel plates being laid<br />

down to support <strong>the</strong> crane <strong>and</strong> avoid<br />

potential damage to <strong>the</strong> road <strong>and</strong> tube<br />

line that runs beneath Tothill Street.<br />

As <strong>the</strong> studio was delivered in<br />

segments <strong>and</strong> built in situ, a number<br />

of consecutive lifts were required to<br />

ensure a successful installation.


SPECIAL REPORT<br />

At PEMIC 2010 - <strong>the</strong> inaugural<br />

<strong>Plant</strong> <strong>and</strong> <strong>Equipment</strong><br />

Management Innovation<br />

Conference, hosted by<br />

Birmingham City Business<br />

School, Birmingham City<br />

University - attendees at <strong>the</strong><br />

gala awards evening dinner<br />

raised £1,015.00 for Help for<br />

Heroes (H4H). Mr Mick Norton<br />

(centre of <strong>the</strong> photo, holding<br />

<strong>the</strong> H4H mascot) was recently<br />

very kindly invited to attend<br />

Hewlett Group offices in Leeds<br />

to present <strong>the</strong> cheque to Mr<br />

Ken McRitchie <strong>and</strong> Mr James<br />

Marran for Help for Heroes.<br />

A spokesperson for PEMIC<br />

2010 said: “This humble<br />

donation goes to help <strong>and</strong><br />

support our servicemen <strong>and</strong><br />

women who have made,<br />

<strong>and</strong> continue to make, great<br />

sacrifices as a result of<br />

service to <strong>the</strong>ir country, with<br />

sometimes horrific injuries<br />

2010<br />

raises money for<br />

H4H <strong>and</strong> Have a Heart Appeal<br />

being incurred. Their courage<br />

<strong>and</strong> determination is <strong>the</strong> pride<br />

of our nation <strong>and</strong> we salute<br />

<strong>and</strong> thank <strong>the</strong>m.”<br />

Also at PEMIC 2010 an<br />

<strong>OPERC</strong> member agreed<br />

to conduct noise at work<br />

research for a major utilities<br />

contractor <strong>and</strong> donate <strong>the</strong> full<br />

cost of £1,000 to <strong>the</strong> ‘Have a<br />

Heart’ campaign. The Have<br />

a Heart Appeal is <strong>the</strong> charity<br />

of <strong>the</strong> Heart radio network<br />

<strong>and</strong> aims to improve <strong>the</strong> lives<br />

of children living in <strong>the</strong> local<br />

communities to which Heart<br />

broadcasts.<br />

Text from <strong>the</strong> appeal states<br />

“We are currently supporting<br />

<strong>the</strong> amazing <strong>and</strong> inspiring work<br />

of Childrens Hospices UK. In<br />

particular we are working with<br />

<strong>the</strong>ir hospices to fur<strong>the</strong>r <strong>the</strong><br />

delivery of care to seriously ill<br />

children in <strong>the</strong>ir own homes.”<br />

Have a Heart is<br />

an appeal run by<br />

Global Charities, a<br />

registered charity<br />

in Engl<strong>and</strong> <strong>and</strong><br />

Wales (1091657)<br />

<strong>and</strong> Scotl<strong>and</strong><br />

(SC041475).<br />

Registered address:<br />

Head of Operations <strong>and</strong> Finance,<br />

Global Charities, 30 Leicester Square,<br />

London, WC2H 7LA<br />

Tel: 0207 054 8131<br />

Web: www.heart.co.uk/have-a-heart<br />

In total <strong>the</strong>refore, <strong>the</strong> PEMIC 2010 event<br />

raised £2,015 on <strong>the</strong> night for two very<br />

worthy charities - let us hope that this<br />

year’s event can raise even more for<br />

similar good causes.<br />

Help for Heroes is a Company<br />

limited by Guarantee, registered in<br />

Engl<strong>and</strong> <strong>and</strong> Wales under number<br />

6363256 <strong>and</strong> a registered charity<br />

number 1120920.<br />

Donations office:<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

for more information about PEMIC 2011<br />

visit: www.operc.com/pemic<br />

Unit 6,<br />

Aspire Business Centre,<br />

Ordnance Road, Tidworth,<br />

Hants, SP9 7QD<br />

Tel: 0845 673 1760<br />

or 01980 846 459.<br />

Web: www.helpforheroes.org.uk<br />

April 2011<br />

NEWS<br />

35


AWARDS<br />

Volvo wins prestigious<br />

red dot design award<br />

Volvo Construction<br />

<strong>Equipment</strong>’s L220G<br />

wheel loader has<br />

beaten thous<strong>and</strong>s<br />

of international<br />

products to win a<br />

red dot product<br />

design award<br />

2011 – <strong>the</strong> most<br />

globally-recognized<br />

mark for industrial<br />

design quality.<br />

The L220G wheel loader is<br />

part of Volvo’s new G-series<br />

range <strong>and</strong> stood out from<br />

<strong>the</strong> crowd because of its<br />

fuel efficient <strong>and</strong> productive<br />

design, with 20% increased<br />

lifting force, 10% improved<br />

breakout force <strong>and</strong> stronger<br />

hydraulics. Entirely Volvodesigned,<br />

<strong>the</strong> machine<br />

works in perfect, productive,<br />

fuel efficient harmony.<br />

Stina Nilimaa Wickström is<br />

<strong>the</strong> Design Director at Volvo<br />

Construction <strong>Equipment</strong> <strong>and</strong><br />

heads <strong>the</strong> Volvo product<br />

design team. He said: “We<br />

36<br />

April 2011<br />

are thrilled to have won<br />

such a prestigious award.<br />

The award is a credit to<br />

our hard working <strong>and</strong><br />

creative team at Volvo<br />

<strong>and</strong> it shows that we are<br />

delivering world class<br />

machine designs. We<br />

are proud to continue <strong>the</strong><br />

Volvo tradition of being<br />

innovative leaders in <strong>the</strong><br />

construction design arena.”<br />

More than 1,000 guests<br />

from <strong>the</strong> world of design,<br />

industry, society <strong>and</strong><br />

media will celebrate <strong>the</strong><br />

red dot award winners on<br />

4 July 2011 in Essen’s<br />

opera house, <strong>the</strong> Aalto<br />

Theater. The Volvo L220G<br />

wheel loader will <strong>the</strong>n be<br />

displayed during a fourweek<br />

special exhibition<br />

in <strong>the</strong> red dot design<br />

museum, toge<strong>the</strong>r with<br />

<strong>the</strong> o<strong>the</strong>r prize-winning<br />

products from 5 July<br />

to 1 August 2011. The<br />

museum is located at <strong>the</strong><br />

world heritage site of <strong>the</strong><br />

Zeche Zollverein Coal<br />

Mine Industrial Complex<br />

in Essen <strong>and</strong> houses<br />

<strong>the</strong> largest permanent<br />

exhibition of contemporary<br />

design worldwide.<br />

hss wins rosPa gold<br />

achievement award<br />

HSS Hire has been<br />

recognised by <strong>the</strong> Royal<br />

Society for <strong>the</strong> Prevention<br />

of Accidents (RoSPA) with a<br />

Gold award for demonstrating<br />

excellent health <strong>and</strong> safety<br />

management at <strong>the</strong> 2011<br />

Occupational Health & Safety<br />

Awards<br />

HSS HSEQ Manager,<br />

Lee Marsh said: “We are<br />

very proud to have been<br />

acknowledged with <strong>the</strong><br />

coveted Gold award. It’s<br />

a rigorous assessment<br />

process with a judging panel<br />

made up from <strong>the</strong> industry’s<br />

leading health <strong>and</strong> safety<br />

personnel <strong>and</strong> it really tests a<br />

company’s health <strong>and</strong> safety<br />

commitment. This is a great<br />

reflection of our unwavering<br />

health <strong>and</strong> safety focus.<br />

“To win this achievement<br />

award we demonstrated<br />

excellent systems <strong>and</strong> culture,<br />

below average <strong>and</strong> reducing<br />

rates of error <strong>and</strong> no fatal or<br />

major injuries. And while we<br />

know that we are a safety<br />

focused organisation, it’s<br />

great to be given <strong>the</strong> nod of<br />

approval by RoSPA”.<br />

The judging panel - made<br />

up of <strong>the</strong> Health & Safety<br />

Executive <strong>and</strong> <strong>the</strong> Institute of<br />

Occupational Health & Safety<br />

amongst o<strong>the</strong>rs - describes<br />

Gold achievers as taking<br />

“a rigorous approach to<br />

occupational health <strong>and</strong> safety”<br />

<strong>and</strong> demonstrating “high levels<br />

of compliance with control<br />

measures”.<br />

RoSPA says: “Gold Award<br />

winners have achieved a very<br />

high level of performance,<br />

demonstrating well developed<br />

occupational health <strong>and</strong> safety<br />

management systems <strong>and</strong><br />

culture”.<br />

The Gold RoSPA award is <strong>the</strong><br />

latest in an impressive string<br />

of safety certifications for HSS<br />

Hire - still <strong>the</strong> only tool hire<br />

company to have achieved a<br />

4 star award from <strong>the</strong> British<br />

Safety Council, as well as<br />

OHSAS18001, Safe-HIRE <strong>and</strong><br />

ISO9000 certifications.


achieves<br />

ineos safety<br />

award<br />

Hewden has been recognised for<br />

its high st<strong>and</strong>ards of safety by <strong>the</strong><br />

petrochemical company, INEOS.<br />

After receiving <strong>the</strong> bronze contractor<br />

safety award in 2009, Hewden went<br />

one better in 2010 by achieving silver<br />

for its safety performance on <strong>the</strong><br />

INEOS site in Grangemouth, Scotl<strong>and</strong><br />

<strong>and</strong> for its work with <strong>the</strong> Grangemouth<br />

Contractors Safety Alliance.<br />

There are over 60 contractors<br />

based on <strong>the</strong> INEOS site – home to<br />

Scotl<strong>and</strong>’s only crude oil refinery.<br />

Each year, all of <strong>the</strong> contractors’<br />

safety performance is marked across<br />

14 criteria. In order to receive its<br />

award, Hewden had to attain at<br />

least silver status in all 14 of <strong>the</strong>m.<br />

On receiving <strong>the</strong> award for<br />

performance in 2010, John McAllister,<br />

Hewden contract manager at<br />

<strong>the</strong> Grangemouth site said:<br />

“The marking criteria for this award<br />

clearly demonstrates <strong>the</strong> rigorous<br />

safety st<strong>and</strong>ards that are set<br />

by INEOS. It’s <strong>the</strong>refore a great<br />

achievement to be recognised<br />

against such a high st<strong>and</strong>ard,<br />

<strong>and</strong> this award demonstrates <strong>the</strong><br />

importance that Hewden as a<br />

company puts on health <strong>and</strong> safety.”<br />

Speedy has been recognised by <strong>the</strong><br />

Royal Society for <strong>the</strong> Prevention<br />

of Accidents (RoSPA) in its 2011<br />

Occupational Health <strong>and</strong> Safety<br />

Awards, winning a silver award for<br />

its commitment to health <strong>and</strong> safety<br />

across <strong>the</strong> construction industry.<br />

Its Safety from <strong>the</strong> Ground Up campaign<br />

launched back in 2005, was <strong>the</strong> first of<br />

its kind <strong>and</strong> aims to increase awareness<br />

of best practice across <strong>the</strong> industry as<br />

well as providing training <strong>and</strong> guidance<br />

on h<strong>and</strong>ling tools <strong>and</strong> equipment safely.<br />

Speedy also works closely with<br />

organisations such as <strong>the</strong> Health<br />

<strong>and</strong> Safety Executive (HSE) <strong>and</strong><br />

<strong>the</strong> Federation of Master Builders to<br />

deliver schemes that promote safe<br />

working within SME businesses.<br />

RoSPA’s awards scheme was launched<br />

55 years ago <strong>and</strong> assesses accident<br />

records as well as entrants’ health <strong>and</strong><br />

safety management systems which<br />

include practices such as leadership<br />

<strong>and</strong> workforce involvement.<br />

The award comes in addition to<br />

Speedy being shortlisted in six<br />

categories for <strong>the</strong> annual Hire<br />

Awards of Excellence, winners for<br />

which will be announced in May.<br />

AWARDS<br />

given royal stamp<br />

of approval<br />

Steve Corcoran, Chief Executive, Speedy<br />

Steve Corcoran, chief executive at<br />

Speedy said: “Our commitment to<br />

support our customers in reducing<br />

work-related accidents by promoting<br />

safer working practices at site level,<br />

is both long-st<strong>and</strong>ing <strong>and</strong> ongoing.<br />

This award recognises a fantastic<br />

team effort from everyone at Speedy<br />

to ensure safety remains high on<br />

our agenda <strong>and</strong> reinforces our<br />

determination to stay at <strong>the</strong> forefront<br />

of business in raising <strong>the</strong> st<strong>and</strong>ards<br />

of health <strong>and</strong> safety awareness<br />

across <strong>the</strong> whole of UK industry”.<br />

David Rawlins, RoSPA’s awards<br />

manager, said: “RoSPA firmly<br />

believes that organisations that have<br />

demonstrated <strong>the</strong>ir commitment to<br />

continuous improvement in accident<br />

<strong>and</strong> ill health prevention deserve<br />

recognition. Speedy has shown that<br />

it is committed to striving for such<br />

continuous improvement <strong>and</strong> we<br />

are delighted to honour it through<br />

<strong>the</strong> presentation of an award.”<br />

April 2011<br />

37


EVENTS<br />

lord Digby Jones will address<br />

Preparations for this year’s PEMIC<br />

2011 event - <strong>the</strong> annual <strong>Plant</strong> <strong>and</strong><br />

<strong>Equipment</strong> Management Innovation<br />

Conference - are well underway!<br />

The event will take place on 16th<br />

November <strong>and</strong> is hosted by The<br />

Centre for Business Innovation <strong>and</strong><br />

Enterprise (CBIE) at <strong>the</strong> Business<br />

School, Birmingham City University<br />

in association with <strong>the</strong> <strong>Off</strong>-Highway<br />

<strong>Plant</strong> <strong>and</strong> <strong>Equipment</strong> <strong>Research</strong> Centre<br />

(<strong>OPERC</strong>). Why not attend <strong>and</strong> find out<br />

about <strong>the</strong> very latest innovation within<br />

<strong>the</strong> plant <strong>and</strong> equipment community?<br />

Be at <strong>the</strong> head of knowledge not<br />

behind it!<br />

Due to growing dem<strong>and</strong> <strong>and</strong> building<br />

upon <strong>the</strong> success of last year’s event,<br />

PEMIC 2011 promises to double in<br />

size <strong>and</strong> capacity with a new larger<br />

venue booked. The event consists<br />

of a day’s conference featuring<br />

prominent guest speakers from some<br />

of <strong>the</strong> world’s premier plant <strong>and</strong><br />

equipment organisations, including<br />

(in no particular order): JCB , Finning<br />

UK, Balfour Beatty Group, Morrison<br />

Utilities , A-<strong>Plant</strong>, Mentor FLT, ITW,<br />

Nordlock, Globus <strong>and</strong> My Zone.<br />

A collection of images from last year’s event<br />

38<br />

April 2011<br />

In addition to industrialist presentations,<br />

<strong>the</strong>re will also be a presentation by<br />

<strong>the</strong> Health <strong>and</strong> Safety Executive<br />

<strong>and</strong> an adjoining static display of<br />

innovative machinery by many<br />

leading international manufacturers.<br />

This year’s headline speaker is Lord<br />

Digby Jones (former Chairman of<br />

<strong>the</strong> CBI) who will be presenting on<br />

Business Innovation <strong>and</strong> Enterprise.<br />

Keynote speaker, Lord Digby-Jones<br />

“everyone’s talking about it!”<br />

The PEMIC conference is also<br />

host to <strong>the</strong> <strong>OPERC</strong> International<br />

Awards for Excellence (IAE). These<br />

prestigious IAE awards celebrate<br />

<strong>the</strong> outst<strong>and</strong>ing contributions made<br />

by professionals throughout <strong>the</strong><br />

plant <strong>and</strong> equipment community.<br />

Areas of professional or scientific<br />

endeavour include: safety, production<br />

performance, professionalism,<br />

education <strong>and</strong> training, engineering<br />

design or technological advancement.<br />

Additional awards are also made<br />

to leading academics who have<br />

consistently demonstrated sustained<br />

leadership <strong>and</strong> research output<br />

at an international st<strong>and</strong>ing.<br />

The IAE Awards gala evening event<br />

will include a champagne reception,<br />

live classical music, five-course<br />

evening dinner, entertainment <strong>and</strong><br />

complimentary drinks. Already<br />

over 170 of <strong>the</strong> 220 seats available<br />

for <strong>the</strong> evening dinner have been<br />

taken by event sponsors so hurry<br />

if you want to buy a ticket!<br />

The comedy show alone promises to a<br />

real hit of light entertainment to round<br />

off what promises to be a superb<br />

day for any industry professional.<br />

During an hour <strong>and</strong> a half show,<br />

compere Geoff Whiting (a renowned<br />

comedian in his own right!) will<br />

introduce three acts ranging from <strong>the</strong><br />

budding new talent of <strong>the</strong> comedy<br />

world (Ms Taylor Glenn) through to<br />

<strong>the</strong> stars of UK television including<br />

Mr James Redmond (Hollyoaks <strong>and</strong><br />

Casualty) <strong>and</strong> <strong>the</strong> headline act Mr<br />

Bob Mills – one of Britain’s most<br />

talented alternative comedians.<br />

Fur<strong>the</strong>r details of <strong>the</strong> event,<br />

including attendance, costs <strong>and</strong><br />

sponsorship (note tickets are limited),<br />

visit <strong>the</strong> PEMIC 2011 website at:<br />

www.operc.com/pemic or<br />

contact <strong>the</strong> event organisers at:<br />

pemic@operc.com.


uK Vibration<br />

conference<br />

Registration is open for <strong>the</strong> 46th Annual<br />

UK Conference on Human Response to<br />

Vibration, organised by <strong>the</strong> Health <strong>and</strong><br />

Safety Executive <strong>and</strong> Health <strong>and</strong> Safety<br />

Laboratory. The conference will be held<br />

in Buxton, Derbyshire on 20th - 22nd<br />

September 2011.<br />

The conference provides a technical<br />

forum for exchange of information,<br />

dissemination of research findings<br />

<strong>and</strong> <strong>the</strong> opportunity to be updated<br />

on current issues related to human<br />

exposure to vibration. Presented<br />

papers will cover all aspects of h<strong>and</strong>transmitted<br />

vibration, whole-body<br />

vibration <strong>and</strong> motion sickness.<br />

This annual conference usually<br />

attracts a diverse mix of delegates<br />

from industry, academia, consultancy,<br />

military <strong>and</strong> government, with<br />

backgrounds in health <strong>and</strong> safety,<br />

engineering, psychology, medicine,<br />

physiology, science <strong>and</strong> ergonomics.<br />

While <strong>the</strong> conference is usually based<br />

in <strong>the</strong> UK, it always attracts a significant<br />

number of overseas experts.<br />

Delegate fees are £275 + VAT which<br />

will include conference proceedings,<br />

lunches / refreshments <strong>and</strong> conference<br />

dinner. Registration closes on 17 June.<br />

Full details of <strong>the</strong> conference can<br />

be found at: http://www.hsl.gov.<br />

uk/health-<strong>and</strong>-safety-conferences/<br />

ukhrv2011/home.aspx<br />

No No 12 12<br />

construct-a-gram<br />

construct-a-gram<br />

U<br />

_ _ _ _ _ _ _ _ _ _ _ _ _<br />

Clue: Workplace hazard<br />

COMPETITION<br />

Prize coMPetition<br />

M N<br />

HU<br />

L<br />

A<br />

A<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

L G<br />

A<br />

N<br />

D<br />

D<br />

Can you solve this anagram?<br />

Then email your answer to<br />

pep@operc.com, quoting<br />

“Construct-A-Gram No 12”, <strong>and</strong><br />

you could win a copy of Dr <strong>Plant</strong>’s<br />

Construct-A-Grams (RRP £5.99).<br />

The book contains ano<strong>the</strong>r 50 of <strong>the</strong>se<br />

brain-teasing anagrams, each with a<br />

humorous illustration by Geoff Tristram.<br />

Closing date for entries is June 30 th<br />

2011 <strong>and</strong> four winners will be drawn at<br />

r<strong>and</strong>om from correct entries received.<br />

April 2011<br />

IN<br />

39


PEOPLE<br />

New CEO at<br />

Volvo ce<br />

Mr Pat Olney has been appointed<br />

<strong>the</strong> new CEO of Volvo Construciton<br />

<strong>Equipment</strong>. Pat has an extensive<br />

experience spanning 17 years in <strong>the</strong><br />

construction equipment industry, with<br />

10 of <strong>the</strong>se in senior management<br />

roles within Volvo CE.<br />

During 2001–2004 Pat was <strong>the</strong> CFO<br />

of Volvo CE, <strong>and</strong> was <strong>the</strong>n appointed<br />

President of Volvo Motor Graders,<br />

a position he held until becoming<br />

President of Volvo Road Machinery<br />

in 2007. Since 2009 he has been<br />

Executive Vice President <strong>and</strong> Head of<br />

Operations at Volvo CE. This position<br />

includes all global manufacturing as<br />

well as global purchasing. Prior to<br />

joining Volvo he held various positions<br />

at Price Waterhouse.<br />

Pat said: “This is an exciting time in our<br />

industry <strong>and</strong> in Volvo CE in particular.<br />

I am honoured to have <strong>the</strong> opportunity<br />

to continue <strong>the</strong> implementation of our<br />

Fit for <strong>the</strong> Future strategy which has<br />

been very successful so far.”<br />

“I am very pleased with Pat Olney<br />

as my successor. He has a long<br />

<strong>and</strong> extensive experience in <strong>the</strong><br />

construction equipment industry <strong>and</strong><br />

has been instrumental in putting Volvo<br />

CE’s new strategy in place. He has<br />

delivered very well as Executive Vice<br />

President of Global Operations <strong>and</strong><br />

in his previous positions”, said Olof<br />

Persson who leaves Volvo CE to take<br />

up a new position as deputy CEO of<br />

AB Volvo from 1 May <strong>and</strong> <strong>the</strong> role as<br />

President <strong>and</strong> CEO of AB Volvo as of<br />

1 st September.<br />

40<br />

April 2011<br />

New Director at<br />

groeneveld<br />

Groeneveld Transport Efficiency in<br />

Gorinchem (NL), leading manufacturer<br />

of automatic greasing systems, oil<br />

management systems <strong>and</strong> active safety<br />

devices, has appointed Michel Kwetters<br />

to <strong>the</strong> position of Director of Sales<br />

Operations. In this position, Michel<br />

will be responsible for <strong>the</strong> activities<br />

in countries where Groeneveld is<br />

represented by independent importers<br />

<strong>and</strong> agents.<br />

Groeneveld, which is celebrating<br />

its 40th Anniversary this year, has<br />

company-owned subsidiaries in more<br />

than 20 countries around <strong>the</strong> globe,<br />

from Europe to Australia, New Zeal<strong>and</strong><br />

<strong>and</strong> North <strong>and</strong> South America. In<br />

addition <strong>the</strong> company is represented<br />

by independent importers in various<br />

countries in Central <strong>and</strong> Eastern<br />

Europe <strong>and</strong> in <strong>the</strong> Middle East.<br />

Appointing Michel to <strong>the</strong> position of<br />

Director of Sales Operations will allow<br />

<strong>the</strong> company to provide optimal support<br />

for <strong>the</strong>se importers <strong>and</strong> <strong>the</strong> customers<br />

in those countries, <strong>and</strong> to give <strong>the</strong>se<br />

markets <strong>the</strong> attention <strong>the</strong>y deserve.<br />

Michel has a business economics<br />

background <strong>and</strong> worked for BMB in<br />

Veen (NL), an internationally operating<br />

electronics company, where his last<br />

position was Director of Sales &<br />

Marketing.<br />

Morgan sindall<br />

appoints<br />

London MD<br />

Morgan Sindall has underlined its<br />

commitment to exp<strong>and</strong>ing its presence<br />

in <strong>the</strong> capital with <strong>the</strong> appointment of<br />

Peter Jacobs as regional managing<br />

director for London.<br />

Peter has a substantial track record<br />

of achievement in <strong>the</strong> UK construction<br />

industry <strong>and</strong> over <strong>the</strong> last 35 years has<br />

been responsible for <strong>the</strong> delivery of<br />

a number of key London projects for<br />

major customers including Lend Lease,<br />

Stanhope <strong>and</strong> L<strong>and</strong> Securities.<br />

Prior to joining Morgan Sindall, Peter<br />

spent 24 years at Bovis Lend Lease<br />

where he was a director for 10 years.<br />

His latest role was as delivery director<br />

for <strong>the</strong> £1.4 billion Olympics Athletes<br />

Village. His new position will involve<br />

managing <strong>and</strong> growing <strong>the</strong> Morgan<br />

Sindall business in London.<br />

Peter, who is currently senior vice<br />

president of The Chartered Institute<br />

of Building, said: “London is one<br />

of <strong>the</strong> great cities of <strong>the</strong> world <strong>and</strong><br />

despite all <strong>the</strong> challenges posed by a<br />

slow economy, it remains a desirable<br />

<strong>and</strong> secure location. A rich vein of<br />

development opportunities exists<br />

for organisations that can provide<br />

exceptional service to <strong>the</strong>ir customers.<br />

Morgan Sindall has superb capabilities<br />

<strong>and</strong> an admirable reputation for<br />

successfully delivering projects. We are<br />

well-positioned to seek out <strong>and</strong> respond<br />

to relevant opportunities across a range<br />

of sectors <strong>and</strong> scale of project.”


Training <strong>and</strong> Testing<br />

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Contact:<br />

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BarrY<br />

roBinson<br />

consulting<br />

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ritchies<br />

training centre<br />

Construction plant training courses,<br />

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fax: 01384 350269<br />

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carl PalMer<br />

Master engraver <strong>and</strong> craftsman.<br />

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Geoff Tristram Ltd<br />

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April 2011<br />

41


NEWS MEGABYTES<br />

42<br />

MB<br />

news MegaBYtes<br />

in touch win tarmac contract<br />

After 20 years of working alongside Tarmac Ltd, In<br />

Touch have become its only officially recognised,<br />

<strong>and</strong> preferred radio supplier throughout <strong>the</strong> U.K.<br />

In Touch MD, John Walden said “It is especially<br />

pleasing to win this contract in <strong>the</strong> current economic<br />

climate through providing <strong>the</strong> highest quality<br />

service at competitive rates. We are looking<br />

forward to continuing to provide Tarmac with all<br />

<strong>the</strong>ir two-way radio requirements for <strong>the</strong> future.”<br />

uK ohl qualifications<br />

travel overseas<br />

Balfour Beatty Utility Solutions has become <strong>the</strong><br />

first company to roll out <strong>the</strong> UK Overhead Lines<br />

(OHL) industry st<strong>and</strong>ard qualification to its overseas<br />

operations. Competency levels will <strong>the</strong>refore be<br />

st<strong>and</strong>ardised for all operatives, whe<strong>the</strong>r <strong>the</strong>y<br />

are working within <strong>the</strong> UK or internationally.<br />

The International Vocational Qualification (IVQ)<br />

in Electrical Power Engineering - Overhead<br />

Lines is accredited <strong>and</strong> awarded by City <strong>and</strong><br />

Guilds <strong>and</strong> is being delivered by <strong>the</strong> company’s<br />

specialist OHL training centre in <strong>the</strong> Philippines.<br />

a-<strong>Plant</strong> invests in its managers<br />

A-<strong>Plant</strong> has developed an industry-leading<br />

Management Development Programme accredited<br />

by <strong>the</strong> Chartered Management Institute (CMI).<br />

Thirteen A-<strong>Plant</strong> managers have already achieved<br />

<strong>the</strong> CMI Level 5 Diploma in Management, with<br />

five <strong>the</strong>n going on to gain Chartered Manager<br />

status with <strong>the</strong> CMI. A number of graduates from<br />

<strong>the</strong> programme have also gained promotion<br />

to more senior roles within <strong>the</strong> business.<br />

Bad vibrations at l<strong>and</strong> rover<br />

Following charges by <strong>the</strong> HSE, L<strong>and</strong> Rover has<br />

pleaded guilty to failing to take into account<br />

<strong>the</strong> risks associated with workers at its Solihull<br />

plant using vibrating h<strong>and</strong> tools. The firm was<br />

prosecuted after a HSE investigation in 2007<br />

into <strong>the</strong> working practices concerning two<br />

employees in <strong>the</strong> weld destruct section where<br />

air chisels were used to undo welds on cars to<br />

test <strong>the</strong> strength of <strong>the</strong>m. The firm was fined<br />

£20,000 <strong>and</strong> ordered to pay £60,606 costs.<br />

April 2011<br />

“Success<br />

usually comes<br />

to those who are<br />

too busy to be<br />

looking for it.”<br />

Henry David Thoreau<br />

Have you thought about<br />

advertising in <strong>Plant</strong> <strong>and</strong><br />

<strong>Equipment</strong> Professional?<br />

Email us at pep@operc.com<br />

for more details.<br />

“everyone’s talking about it!”<br />

Escape routes<br />

<strong>and</strong> exits should<br />

be kept clear


It was a very long day …..<br />

Dear Editor<br />

I was alarmed by Mr Mick Norton’s article “A day in <strong>the</strong> life of a plant<br />

operator /examiner”. What I found more than a little un-nerving considering<br />

his attitude toward health <strong>and</strong> safety, was that he thought it acceptable<br />

to undertake an 8hr working day in between what must have been at least<br />

a 6 hour long road trip. I would have thought that he would have booked<br />

accommodation at least one leg of <strong>the</strong> journey to ensure he was not a<br />

danger to o<strong>the</strong>r road users. As he stated on more than one occasion “It was<br />

a very long day” <strong>and</strong> a potentially dangerous one as well Mr Norton.<br />

Mr W. McLean<br />

PEP forwarded this letter to Mr Mick Norton <strong>and</strong> this is his response to Mr McLean:<br />

Dear Mr McLean<br />

I am indebted for your concerns on <strong>the</strong> health <strong>and</strong> safety aspects of my return trip to central London in last month’s PEP.<br />

You raise some valid points to which I will endeavour to respond.<br />

As a self-employed person I realise that I have responsibilities similar to an employer where I must ensure that o<strong>the</strong>rs are<br />

not put at risk by my work-related driving activities. Although health <strong>and</strong> safety law does not apply to commuting, unless<br />

<strong>the</strong> employee is travelling from <strong>the</strong>ir home to a location which is not <strong>the</strong>ir usual place of work <strong>and</strong> this poses <strong>the</strong> question<br />

for <strong>the</strong> self-employed, “What is <strong>the</strong>ir usual place of work?”<br />

Notwithst<strong>and</strong>ing <strong>the</strong> anomalies that exist in law, I always plan each of my journeys meticulously, careful to abide by <strong>the</strong><br />

Department of Transport’s advice for occupational road risk which states:<br />

• Make sure your journey includes a 15 minute break every 2 hours.<br />

• Don’t start a long trip if you’re already tired.<br />

• Avoid trips between midnight <strong>and</strong> 6am.<br />

• If you feel sleepy find a safe place to stop.<br />

• If you drink coffee or a high caffeine drink allow 10-15 minutes for <strong>the</strong> caffeine to kick in.<br />

You will note in my trip to central London I deliberately parked my car at Luton Airport in order to have a traffic free final<br />

stage to <strong>the</strong> Tottenham Court Road site. With <strong>the</strong> best will in <strong>the</strong> world I can never cater for <strong>the</strong> unforeseen incidents that<br />

can occur on a UK Major Contractors daily routine. Although I arrived on site well before midday administrative problems<br />

by o<strong>the</strong>rs delayed my intended assessment timings <strong>the</strong>reby delaying my departure time north, by several hours.<br />

I make regular trips into Central London to assess plant operators on a wide range of construction <strong>and</strong> plant equipment<br />

<strong>and</strong> always park up at Luton. Yes, it’s congested <strong>and</strong> time consuming but when it goes well, can be achieved inside a 12<br />

hour period. On o<strong>the</strong>r works I have travelled by rail, Wakefield to King’s Cross which is always within 2 hours, a welcome<br />

respite from <strong>the</strong> motorway.<br />

For somebody who travels <strong>the</strong> length <strong>and</strong> breadth of <strong>the</strong> UK, often covering up to 50,000 business miles in a year, I am<br />

acutely aware of my driving capabilities <strong>and</strong> my duty of care to o<strong>the</strong>r road users. Indeed your own company has attended<br />

<strong>OPERC</strong> functions in Staffordshire necessitating a 334 miles round trip from Eastleigh in Hampshire not dissimilar to my<br />

Wakefield to Luton round trip of 300 miles. Many thanks for raising <strong>the</strong> issue, you can rest assured I will consider your<br />

advice on my next journey south from West Yorkshire.<br />

Mick Norton BEM<br />

Special reports, Latest news, Worldwide distribution & Expert opinions<br />

We reserve <strong>the</strong> right to edit letters. Letters printed represent <strong>the</strong> opinions of <strong>the</strong> author <strong>and</strong> do not necessarily reflect those of <strong>the</strong> Editors.<br />

Do you have any views or<br />

opinions you would like to<br />

share with o<strong>the</strong>r readers?<br />

Send your letters to <strong>the</strong> Editor to:<br />

on-track Multimedia,<br />

Po Box 5412, Dudley,<br />

west Midl<strong>and</strong>s DY1 9hJ<br />

or email us quoting ‘Letters to <strong>the</strong><br />

Editor’ to pep@operc.com


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