Customer service - Commissaries.com

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Yofthebenefit
‘Heart of the Benefit’ celebrates the winning work philosophies
of three outstanding DeCA team members.
What do you like best about your job as a sales store checker?
Meeting and interacting with people. It’s amazing
that people will remember you when they are
satisfied with your service.
How do you help make the commissary worth the trip?
By providing the exceptional level of service my
customers expect and go one step beyond. I want my
customers to feel that they are appreciated and that
it is my privilege to provide them their commissary
benefit.
What’s your professional history?
I worked in a manufacturing company as a quality
inspector and as a casual clerk at the post office as a
seasonal carrier. I also worked at the Fort Belvoir golf
pro shop as a cashier.
What are your professional goals?
To continue my current position within DeCA in the
customer service department and pursue a career as
a medical records clerk.
Who has had the most influence on your career?
My parents, though they were not well educated
and came from poor families, were able to send me
to a good local public school in the Philippines and
instill in me the principles of hard work, humility and
patience. The other people who have influenced my
career are my department managers, by putting their
trust and confidence in me and providing the tools for
me to accomplish my job to the best of my ability. w
Josie is the epitome of customer service.
She exemplifies dedication and always
makes the customer feel that she is
doing more than just a job, but truly
providing a service and making the
commissary worth the trip. Thank you,
Josie, for making our customers feel
special and appreciated.
Tony Matthias
Store director
Josephine Siack
Fort Belvoir Commissary, Va.
Josephine Siack DeCA photo: Rick Brink
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