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32 November/December 2012 Astrong showing of new exhibitors and a large international presence among overall visitors were among the highlights of ISSA/INTERCLEAN® North America 2012. The event, held at McCormick Place in Chicago, IL, October 16-19, was produced and managed again this year by ISSA, and its trade show partner, Amsterdam RAI. According to ISSA, this year’s registrations were on par with ISSA/IN- TERCLEAN shows held in Las Vegas, NV, and ran about 15 percent higher than the last show hosted in Chicago. Co-locating their annual conventions again this year were the Building Service Contractor Association International (BSCAI), IEHA, and the Association of Residential Cleaning Services International (ARCSI). Also present were many supporting associations from throughout Europe, Africa and Asia-Pacific. ISSA officials stated that more than 9,000 buyers were among the registrants who visited with this year’s 623 exhibitors. The event experienced substantially increased attendance from distributor marketing/buying group members as well as building service contractors. Also contributing to this growth, according to ISSA, was the association’s recent move to better engage high-profile in-house decision makers as part of its strategy to change the way the world views cleaning. The association’s efforts attracted many large national and international facility management executives and managers, substantially growing the purchasing power represented. New Exhibitors, International Visitor Growth Spark 2012 ISSA/INTERCLEAN Show “Our keynoter, Tom Brokaw, summed it up quite well when he said that we are all looking for a ‘big idea’ to unite us these days,” ISSA Executive Director John Garfinkel said. “We believe that the shared drive to prove cleaning is a long-term investment in human health, the environment New ISSA/INTERCLEAN North America President Lydia Work accepts the gavel from outgoing President Jon Scoles. and facilities’ bottom lines is what continues to bring together so many leaders in our industry to meet face-to-face and find the right solutions.” This year’s ISSA/INTERCLEAN highlights, according to the association, included: n Of the 623 exhibitors, 95 were new to ISSA/INTER- Circle 22 CLEAN; n About 20 percent of visitors hailed from 65 foreign countries; n The exhibition featured suppliers from 29 countries; n Sixty-eight firms joined the list of more than 145 organizations that have completed or renewed their Cleaning Industry Management Standard (CIMS) and CIMS-Green Building certifications. The pool of CIMS experts also grew to more than 1,000 following the week’s workshops; n Many of the Tuesday seminar sessions were standing room only and resulted in positive feedback; and, n More than 1,800 viewers logged onto www.ISSA.com to watch live excerpts from the event. Archived footage and attendee interviews can be viewed at www.issa.com/ondemand. In addition, the association continued to provide exclusive new tools designed to help its members prove their value to discerning facility executives. These tools can be found at www.issa.com/value. Meanwhile, ISSA Resource Center attendees took tours to discover many of the association’s services and watched live feed broadcasting. The ISSA bookstore also had a 25 percent increase in educational and business resource sales. Work Is Introduced As New ISSA President An annual event held during the last day of ISSA/IN- TERCLEAN North America is the General Meeting. This event honors ISSA award recipients and introduces the new ISSA Board of Directors. The 2013 ISSA Board includes new ISSA President Lydia Work, of American Paper Converting, Inc., of Woodland, WA. The president’s post is a one-year term. Work succeeds Jon Scoles, of Scoles Floorshine Industries, of Farmingdale, NJ, as ISSA president. Work said during the General Meeting that she is honored to serve as president and excited to help guide the future direction of ISSA. “There are approximately 314 million people in the United States who are looking for healthy environments, whether they are at home or work,” Work said. “Cleaning for health is just as important, if not more so, than general appearance. Good science is needed to drive the health aspect of janitorial maintenance.” Work outlined her goals for the upcoming year as ISSA president. She stated it’s important to make the association an even greater force as the recognized global leader in the cleaning industry. It’s also essential, Work noted, to be the No. 1 “go-to” source for the best science-based information when it comes to health and human safety for the maintenance of indoor or built environments. She added: “The work we do, as an industry, has a very positive influence on the health of our entire nation. With your
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