4 November/December 2012 M A I N T E N A N C E SALES NEWS Exclusively Serving Professional Distribu<strong>to</strong>rs November/December 2012 Vol. 29, No. 6 Read/Download MSN At: www.maintenancesalesnews.com M S N F E A T U R E S T O R I E S Industry Calendar of Events March 2-5, 2013 — International Home & Housewares Show, McCormick Place, Chicago, IL. For information: 847-292-4200. May 7-9, 2013 — National Hardware Show, Las Vegas Convention Center, Las Vegas, NV. For information: 203-840-5622. May 18-21, 2013 — National Restaurant Association’s Restaurant, Hotel-Motel Show, McCormick Place, Chicago, IL. For information: 312-853-2525. May 30-31, 2013 — Canadian Sanitation Supply Association’s Can Clean 2013, Mississauga, ON. For information: 866-684-8273. November 18-21, 2013 — ISSA/INTERCLEAN® - North America, Las Vegas Convention Center, Las Vegas, NV. For information: 847-982-0800. Family-Owned American Paper & Twine Co. Grew From Humble Roots To Regional Distribu<strong>to</strong>rship...............6 4 Distribu<strong>to</strong>rs Offer Ideas On How To Deal With Higher Costs, Lower Margins ........................18 MSN Focus On Warewashing & Laundry........................48 MSN’s 2012 ISSA/INTERCLEAN Post Show Coverage New Exhibi<strong>to</strong>rs, International Visi<strong>to</strong>r Growth Spark 2012 ISSA/INTERCLEAN Show ...32 Booth Pho<strong>to</strong> Gallery .......................................................................................................50 Industry <strong>News</strong>/Products 36 | Advertisers Index 42 | Classified Advertising 62 On The Cover: American Paper & Twine Company, headquartered in Nashville, TN, serves a large swath of the southeastern United States. Left <strong>to</strong> right are Executive Vice President/CFO Wm. David Morris, President/CEO Robert S. (Bob) Doochin, Vice President Karen Doochin Shaffer and Senior Vice President Mark Wright. See s<strong>to</strong>ry on page 6. Circle Number Replies Are Now Online @ www.maintenancesalesnews.com/circles.htm M O V I N G ? Old Address: Affix old mailing label or print old address <strong>here</strong>: Name _______________________________________________ Company ____________________________________________ Address _____________________________________________ City, State, Zip ________________________________________ New Address: Print new address <strong>here</strong>: Name _______________________________________________ Address _____________________________________________ City, State, Zip ________________________________________ Clip and return <strong>to</strong> <strong>Maintenance</strong> <strong>Sales</strong> <strong>News</strong> P.O. Box 130, Arcola, IL 61910 • Fax: 217-268-4815 • Email: drankin@consolidated.net RANKIN PUBLISHING CO. www.rankinpublishing.com Co-Publishers Don Rankin Linda Rankin Edi<strong>to</strong>r Harrell Kerkhoff Associate Edi<strong>to</strong>r Rick Mullen Advertising Don Rankin Linda Rankin Graphics David Opdyke Reception Sandy Pierce _______________ ADVERTISING Arcola, IL Don Rankin Linda Rankin Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 (217) 268-4959 Fax: (217) 268-4815 _______________ EDITORIAL AND CORPORATE OFFICES Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 (217) 268-4959 Fax: (217) 268-4815 www.rankinpublishing.com e-mail: drankin@consolidated.net <strong>Maintenance</strong> <strong>Sales</strong> <strong>News</strong> (ISSN 1040- 371X) is published bimonthly by Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or edi<strong>to</strong>rial material contained <strong>here</strong>in. Copyright 2012, Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Periodical postage paid at Arcola, IL, and additional mailing offices. POST- MASTER: Send address changes <strong>to</strong> <strong>Maintenance</strong> <strong>Sales</strong> <strong>News</strong> Circulation, 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130 Subscription Rates in United States: 6 issues $25 Single Copy rate: $5 plus postage/handling; Buyer’s Guide $15 plus post - age/handling International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net
Circle 7