March 30 – April 2, 2008 - SAP-Centric EAM

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10 CONFERENCE DAY 1: TRACK 1 Maintenance Effectiveness & Reliability 3:10 - 4:10 MONDAY Driving Greater Service with MRS at Hovensa Presenters: William Tabbert & Joe Hazi, Hovensa Intermediate This presentation will outline where Hovensa has been, and where it is now in regard to planning and scheduling. Specifically, William Tabbert and Joe Hazi will display how Hovensa’s SAP MRS instance is set up and functioning in the facility. Lessons: • SAP's MRS systems functionality • Web portal advantages • Entering actual time into cats via a portal Original Go-Live Date: November 2007 Current SAP Release: ECC 6.0 10:45 - 11:45 MONDAY best Practices for Effective Capital Project Execution Presenter: Nick Cutsumbis, FirstEnergy Intermediate FirstEnergy Corporation, a diversified energy company headquartered in Akron, Ohio, is involved in generation, transmission and distribution of electricity, as well as energy management and other energy-related services. FirstEnergy uses both SAP and Primavera to plan and execute major and minor capital projects for its distribution lines of business. In an effort to reduce planning time, minimize costs and capitalize on existing investments in equipment and infrastructure throughout these capital projects, FirstEnergy sought to integrate the two systems. This case study presentation will address challenges that FirstEnergy encountered prior to integration and benefits realized afterwards. Focus will be on real world application of best practices and lessons learned as it relates to other companies looking to maximize their SAP investment. Lessons: • The project budget must originate from work schedule • An automated project forecast from Primavera into SAP is possible • Using Primavera LOE activities allows the SAP accounting structure and Primavera project structure to talk to each other Original Go-Live Date: June 2003 Current SAP Release: 4.7 www.sap-centric-eam.com CONFERENCE DAY 1: TRACK 2 EAM Process Eff iciency Improvement CONFERENCE DAY 1 — TRACK 2 EAM Process Eff iciency Improvement CONFERENCE DAY 1: TRACK 3 Usability, Access to Information & ROI CONFERENCE DAY 1: TRACK 4 Vendor Track 11:55 - 12:55 MONDAY Project System for Large Capital Projects, by Facilities Owner Presenter: Petr Chmelar, Dow Corning Intermediate In this session explore project management in SAP PS from the Facilities Owner perspective. Petr Chmelar, of Dow Corning Corporation, will cover setting up project structure, defining work by company resources, and the procurement of services from EPC (Engineering, Procurement and Construction) companies. Petr will also cover planning of work, project execution, and financial reporting. Lessons: • Project management and planning in SAP (without 3rd party scheduling software) to maximize your SAP investment • Change management for PS workflow acceptance • Work in multicultural global environment for implementation in company facilities Original Go-Live Date: December 1997 Current SAP Release: ECC 5.0 2:00 - 3:00 MONDAY Implementing Plant Maintenance in a Non-Manufacturing Environment Presenter: Romero San Agustin, Port of San Diego Beginner “Shutdown/Turnaround”, “Reliability-Centric” and “Results- Oriented” are terms seldom spoken at the Port of San Diego. Instead, reporting costs for the upkeep of the District’s parks and assets are more common practices. In October 2006, the Port of San Diego issued a Request for Proposal to implement SAP Plant Maintenance for the District’s General Services Department. The vendor selection process came down to two firms with different philosophies, one specialized in public sector implementations, and the other in EAM. The selection panel recommended the EAM approach hoping to capitalize on how the rest of the world managed its maintenance. Throughout the project lifecycle, re-engineering processes, designs and best practices were made. Flexibility was the key to this project’s success — the team and the system. Lessons: • You know your business, do not rely so much on how the rest of the world does things • Your implementation partners learn as much from you as you do from them • Have a very good contingency plan Original Go-Live Date: July 2003 Current SAP Release: 4.6C CONFERENCE DAY 1 CONFERENCE DAY 1: TRACK 5 SAP Track
CONFERENCE DAY 1: TRACK 1 Maintenance Effectiveness & Reliability 3:10 - 4:10 MONDAY Calibration Solution in SAP Improves Productivity Presenters: Félix Vélez, Johnson & Johnson & Sammy Seifeddine, ABB Reliability Services Intermediate Faced with increasingly stringent compliancy requirements and escalating global competition, manufacturers in regulated industries must focus on improving processes to be successful. Calibration of test equipment in SAP can improve operational productivity while streamlining compliance to regulated mandates. This presentation demonstrates how GBSC, a Johnson & Johnson pharmaceutical company, was able to improve productivity by 30% and realize a reoccurring annual savings of $375k through implementing calibration of test equipment in SAP using PM (Plant Maintenance) and QM (Quality Management) modules. Lessons: • Must take necessary steps in evaluating and selecting the right implementation partner for your business • Must have excellent teamwork between the business, IT, and implementation partner • Must redesign business processes to meet customer requirements Original Go-Live Date: March 2005 Current SAP Release: 4.7 10:45 - 11:45 MONDAY CONFERENCE DAY 1: TRACK 2 EAM Process Eff iciency Improvement CONFERENCE DAY 1 — TRACK 3 usability, Access to Information & ROI Screen Simplifications using GuiXT Presenter: Patrick Reed, Essroc Cement Beginner Essroc implemented SAP R/3 Rel. 3.1H in 1999. Although the project was successful, there were training requirements that persisted since go-live because of employee turnover; an overwhelmed end-user base who initially learned “how” transaction procedures worked but never quite grasped the “why” part; and a general level of frustration regarding the limited amount of data required to complete a transaction compared to the number of fields included in the screen. The last point was particularly confounding because there was no validation techniques included within the transaction processing that would identify input errors as the transaction was entered. With a small SAP support staff, retraining was not an option for Essroc Cement and the idea of using simplified screen templates with built in validation logic was considered a strategic alternative. Lessons: • The need for ongoing training requirements to respond to employee turnover and the needs of the end-user base • Simplified screen templates, along with built in validation logic which includes a review of the accuracy of dependent transaction data, can be considered a strategic alternative for support staff training and retraining CONFERENCE DAY 1: TRACK 3 Usability, Access to Information & ROI experience CONFERENCE DAY 1: TRACK 4 Vendor Track • Reduction in training time required for potential SAP upgrades can be achieved when common screen entry templates are migrated from the original system to the upgrade, thus eliminating any further training needs • Enhancements can provide improved quality for transaction data and overall employee satisfaction with the SAP R/3 system Original Go-Live Date: February 1999 Current SAP Release: 4.5B 11:55 - 12:55 MONDAY “Correct Change Required”— Culture Change and Implementation Presenter: Mike Hays, Tyson Foods, Inc. Beginner/Intermediate Many times SAP is seen as the “silver bullet” for EAM. However, developing business process, configuring the software, and training end users is only part of having a successful implementation. Success requires the organization to adopt the new business processes. Often before the new processes are adopted, a change of culture must occur. You must understand and recognize the steps in the change process, develop a plan to manage the change, arm your implementation team with change management skills, and sell the benefits to those ultimately responsible for improving business performance (the end users). Without a solid plan to convince your end users of the benefit and align the culture of your organization with the new business process, the expected return from an SAP EAM implementation may never be realized. Lessons: • Importance of a change management plan as part of overall implementation plan • How do I get buy-in? • What skills do the implementers need? Original Go-Live Date: January 2004 Current SAP Release: ECC 6.0 2:00 - 3:00 MONDAY CONFERENCE DAY 1: TRACK 5 SAP Track Realizing the Value of an SAP-GIS Integration Presenters: Mark Fois, Aquarion Water Company & John Lucas, Impress Software Intermediate Aquarion Water Company (AWC), one of the 10 largest investorowned water utilities in the US, recently embarked on the “Next- Gen” project, with the goal of improving workflow, and optimizing resources and assets, thus capitalizing on their software and hardware investments. As part of this project, a new ERP system (SAP) was implemented, necessitating an integration between SAP and AWC’s GIS system. This presentation will provide insight into this integration project, focusing on individual implementation points and how these brought improvements to the various departments within AWC. Particular attention will be paid to how the GIS footprint was increased within the company and what values this brought to supervisors, managers, and executive officers. Continued... 11
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March 30 – April 2, 2008 - SAP-Centric EAM

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