Accessing Blackboard - My LSBU

Accessing Blackboard
This help sheet shows you how to set up your LSBU IT account; how to log in to
Blackboard; how to access the Blackboard sites for modules and courses that you are
registered onto and what to do if you have problems.
To log in to Blackboard you need your LSBU username and password. This is the
same username and password that you use to log in to an LSBU computer and access
your LSBU email. If you don't know your LSBU username and password you will need
to activate your LSBU IT account. Go to section � for information.
Log-in to Blackboard
a) Open internet explorer (or equivalent internet browser) and go to
http://blackboard.lsbu.ac.uk/. You may wish to add this to your favourites page.
b) Enter your LSBU username and password. (Note that Blackboard is case
sensitive. Usernames should be entered in lower case. Passwords should be
entered in the same case that you used when setting it up.)
c) Click Login.
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Problems logging in
If you cannot login, check that your username and password are correct and have
been entered in the correct case. Passwords expire about every 180 days. You should
try resetting your password (see section 3 below).If this doesn't resolve the problem go
to your faculty office and check your enrolment status with the University.
d) If you are using your home/work computer use the Test your Browser tool to
check that your internet browser is set up correctly.
e) Further support for logging in is available from the Help tab.
Accessing a Module/Course Site
You will be automatically registered onto sites for modules and courses that you are
enrolled on in the student record system.
f) Click on the sub tab My Courses/Modules, which is available from the Home tab.
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g) Go to the My Sites module on the Blackboard My Courses/Modules tab. This lists
all the modules and course sites that you are registered onto and have been
made available to students by the module leaders/course directors.
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h) To access a site, click on the name of the site in the My Sites module.
i) Use the left hand menu to navigate the site.
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Problems accessing a module/course site
If the site you wish to access is not listed in the My Sites module:
j) Click on the link to Browse Site Catalogue.
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k) In the Site Search box: enter either part of the module/course name, the module
reference or course code or your tutor's username and click Go.
l) Look in the Search Results list for the module/course you are trying to find.
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If the site is listed, then go to your faculty office and ask your course administrator to
enrol you on the module/course on the student record system. This information will
then be automatically passed to Blackboard overnight and you should be able to
access the site the next day.
If the site is not listed, check with your module leader (for module sites) or course
director (for course sites) to see if they are using Blackboard to support this module or
course and if so, if they have made the site available to students.
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Setting up your LSBU IT account
If you have not already done so, activate your LSBU IT account to set up your LSBU
username and password. You only need to activate your account once.
m) Open Internet Explorer and go to http://www.lsbu.ac.uk/ict/selfservice and click
on the link to 'Existing student passwords for Windows and Email (activate or
reset)’.
n) Click on 'Set up your password now'.
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o) Enter your LSBU student number, your surname and date of birth.
p) Click Continue and follow the instructions.
Your account details will be passed to Blackboard overnight and you should be able to
log in to Blackboard the following day.
If you cannot activate your LSBU IT account using your student number, contact your
faculty office to check that you are fully enrolled. If you require help in setting up your
LSBU IT account, take your LSBU ID card to the helpdesk in the Learning Resources
Centre or your faculty's IT support team.
Forgotten/Changing Passwords
If you have forgotten your password or wish to change your password, repeat steps 1-
4 above. If you change your password you should also use your new password for
logging into an LSBU computer and your LSBU email. Passwords expire about every
180 days and you will need to reset it in order to login.
Tel: 020 7815 6678/6679
Email: llr-itsupport@lsbu.ac.uk
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Produced by LLR 07/11/2011
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