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DIvIDEnD - Stephen M. Ross School of Business - University of ...

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photo by scott stewart<br />

a:<br />

It’s summer 2005 in Baghdad. capt. Sherman<br />

Powell, MBA ’09, is commanding a company <strong>of</strong><br />

264 troops in the u.S. Army’s 1st Battalion, 64th<br />

Armored Regiment. And he’s losing sleep.<br />

It’s not because <strong>of</strong> the persistent insurgents.<br />

Powell and his troops have trained for those and are<br />

well-prepared to meet the enemy. What’s keeping<br />

him awake is the $42 million in military equipment under<br />

his control. That’s more than 10,000 items. And<br />

while the Army has a computerized inventory system,<br />

it doesn’t extend to small units in the field. Powell’s<br />

only tool is an archaic paper-and-pencil system.<br />

“i saw right away that the hardest part <strong>of</strong> the mission wasn’t<br />

going to be fighting the enemy,” Powell says. “it was keeping track<br />

<strong>of</strong> our equipment. i had 14 binders full <strong>of</strong> paper.”<br />

accounting for inventory might have been the supply sergeant’s<br />

job, but it was Powell’s responsibility. he’d seen one <strong>of</strong>ficer’s<br />

military career ruined because <strong>of</strong> a missing cargo truck, and he<br />

wasn’t going to lose his own command over an errant piece <strong>of</strong><br />

gear. so Powell developed a simple click-and-drag computer program<br />

to assign equipment to his lieutenants and sergeants. they<br />

could confirm by logging on each day and accepting. everybody in<br />

the company could track each tank, truck, rifle, machine gun, flak<br />

jacket, and pencil.<br />

EnliSTinG THE TRooPS the system quickly gained traction<br />

through word <strong>of</strong> mouth. “with everything the military has to<br />

worry about, nobody ever took the time to simplify the inventory<br />

management system or extend it to the bottom <strong>of</strong> the organization,”<br />

Powell says. “it just took <strong>of</strong>f on its own.”<br />

even after he left the service and entered business school, Powell<br />

continued to receive requests to use his system. then, during an<br />

internship at google, he hit upon an idea to monetize the operation.<br />

<strong>of</strong>ficers had been asking if they could order new equipment<br />

through his website. so Powell decided to <strong>of</strong>fer the equipmenttracking<br />

service for free and sell merchandise for pr<strong>of</strong>it.<br />

“i picked up a lot working at google,” he says. “it shows you can<br />

build a successful business by giving away a service for free.”<br />

in his second year at <strong>Ross</strong>, Powell’s team won the michigan <strong>Business</strong><br />

challenge, secured $38,000 in prize money, and <strong>of</strong>ficially<br />

launched the website armyproperty.com. a meeting with Sam Zell,<br />

AB ’63/JD ’66, a founding benefactor <strong>of</strong> the Zell lurie institute<br />

for entrepreneurial studies at <strong>Ross</strong>, led to venture financing from a<br />

fund run by Zell’s company.<br />

suddenly Powell was an entrepreneur. he turned down his<br />

dream job <strong>of</strong>fer from the Boston consulting group to nurture his<br />

startup, which ended 2009 with $650,000 in sales. Powell and his<br />

team aim to double that figure in 2010.<br />

“i never thought i’d be a sort <strong>of</strong> war pr<strong>of</strong>iteer, but we take pride<br />

in delivering the best value for the government,” he says. the company<br />

has briefed generals at the Pentagon and other top <strong>of</strong>ficers in<br />

the army materiel command. Powell says the reaction has been<br />

“very, very positive.”<br />

THE ADVAncE armyProperty recently cleared a new front in<br />

the contracting business after a supply <strong>of</strong>ficer in a national guard<br />

unit asked to order 950 camelbak water backpacks through army-<br />

Property. Powell submitted a bid that would net him a pr<strong>of</strong>it, and<br />

waited to see what would happen. two days later he had a contract<br />

for $50,000.<br />

since then armyProperty has been competing with more established<br />

suppliers to win additional bids for military equipment.<br />

Powell believes the fact that he and other members <strong>of</strong> his team are<br />

ex-military personnel lends credibility to their operation.<br />

“Because people are using our system for daily tasks, it’s just as<br />

easy for them to go through us on supply orders instead <strong>of</strong> searching<br />

for another distributor,” he says. “we work hard to make it easy<br />

for them.”<br />

that hard work continues to pay dividends. for example, army-<br />

Property ranked third in a recent bid for an order <strong>of</strong> 650 escapeand-evade<br />

survival backpacks for helicopter crews in Powell’s old<br />

unit. But since the company has such a good relationship with the<br />

contracting <strong>of</strong>ficer, it won the $300,000 deal for the packs and all<br />

their components, which now are being used on a daily basis in<br />

afghanistan.<br />

Powell plans to keep that momentum going to further advance<br />

in the military supply business. he also hopes to pick up some it<br />

work to help simplify other existing, in-house military systems.<br />

“i just want to be the guy who makes life easier for troops on the<br />

ground,” he says. —Terry Kosdrosky<br />

spring 2010 <strong>DIvIDEnD</strong> 41

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