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Best Value Implementation Program For Contractors by Michele ...

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Razek (1997) but it influences perceptions about the value of rewards and,<br />

therefore, effort and performance.<br />

In construction-related studies, Laufer and Borcherding (1981)<br />

focused on the effects of financial incentives on productivity, using the<br />

performance determinants: performance = f(ability x motivation x role<br />

perception x facilitating and inhibiting conditions not under the control of<br />

the individual). They suggested that the last two variables in the equation<br />

depend, to a large degree, on the quality of management and concluded<br />

that there are three main factors influencing construction workers’<br />

performance: ability, motivation, and quality of management (Laufer and<br />

Borcherding, 1981). Maloney and McFillen (1983, 1986) presented a<br />

model of worker performance and reported research that validates the<br />

model within a construction context. The model identifies four variables<br />

that influence the level of worker performance:<br />

(1) the worker’s motivation as evidenced <strong>by</strong> the worker’s effort;<br />

(2) the degree to which the worker possesses the requisite job-<br />

specific knowledge and skills;<br />

(3) the degree to which the worker possesses the requisite innate<br />

mental and physical abilities; and<br />

(4) the effectiveness of management in organizing the work and<br />

providing the necessary resources.<br />

The first three variables combine in a multiplicative fashion,<br />

whereas organizational constraints are an intervening variable (Abdel-<br />

29

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