944-0140 D20MX Substation Gateway ... - GE Digital Energy
944-0140 D20MX Substation Gateway ... - GE Digital Energy
944-0140 D20MX Substation Gateway ... - GE Digital Energy
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Product returns<br />
NOTE<br />
PRODUCT SUPPORT<br />
A Return Merchandise Authorization (RMA) number must accompany all equipment being<br />
returned for repair, servicing, or for any other reason. Before you return a product, please<br />
contact <strong>GE</strong> <strong>Digital</strong> <strong>Energy</strong> to obtain an RMA number and instructions for return shipments.<br />
You will be sent the RMA number and RMA documents via fax or e-mail. Once you receive<br />
the RMA documents, attach them to the outside of the shipping package and ship to <strong>GE</strong>.<br />
Product returns will not be accepted unless accompanied by the Return Merchandise<br />
Authorization number.<br />
Upgrade your <strong>D20MX</strong> processor firmware<br />
The firmware of your <strong>D20MX</strong> Processor can be upgraded to provide the latest functionality<br />
and improvements. Visit the customer support web site at http://<br />
www.gedigitalenergy.com to download the upgrade software and instruction guide.<br />
12 <strong>GE</strong>NERAL <strong>D20MX</strong> HARDWARE USER’S MANUAL
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