miller - Hercules Sealing Products

HERCULES ® ORDERING INFORMATION
DOMESTIC CUSTOMER SERVICE
SATISFACTION
Total customer satisfaction is our goal. Please call with any questions or problems. Your input helps us to improve our service.
We want to be your most reliable supplier.
HOW TO OPEN AN ACCOUNT WITH US - SAME DAY CREDIT APPROVAL
1. Copy and fi ll out the credit application found on page iv of this catalog.
2. Fax completed and signed Credit Application and your sales tax exempt certifi cate (if applicable) for processing to 1-800-
759-6391.
3. We will fax or email an open account letter. — If you need additional information call our Accounting Department at 1-800-
244-5617.
HOW TO ORDER FROM US
Hercules ® offers Toll Free phone and fax lines to make ordering as easy as possible. We encourage faxing your order to us Toll
Free at 1-800-759-6391 to eliminate any possible error. Our technical sales staff is also available TOLL FREE from 8 a.m. to 8
p.m. E.S.T. to take your order, assist you in fi nding the correct part, or answer any questions you may have. You may also mail
your order or use Hercules ® ’ Toll Free Fax.
SHIPMENT / DELIVERY
Every order we receive is classifi ed as a RUSH. You tell us how fast you need it. Shipping agreements with UPS and FedEx
allow us to offer substantial freight discounts.
PRICE QUOTATIONS/NON-CATALOG ITEMS
Hercules ® is constantly adding parts to inventory. If you need a part that is not listed in our catalog, call, fax, or send us a
sample of the part you need, roughly how many pieces are required, and we will source, quote, order, and stock the parts for
you. Call or fax us anytime for price and delivery on hard-to-fi nd or non-catalog items. Formal quotations for product and freight
costs are gladly furnished upon request.
CREDIT CARDS
Hercules ® now accepts the following credit cards: Mastercard, Visa, American Express, American Express Corporate Procurement.
INTERNATIONAL CUSTOMER SERVICE
MAILING ADDRESS PHONE / FAX NUMBERS E-MAIL/WEBSITE
HERCULES ® SEALING PRODUCTS PHONE: (727) 796-1300 hercules@herculesus.com
1016 North Belcher Road FAX: (727) 797-8849 http://www.herculesus.com
Clearwater, FL 33765 USA
PAYMENT
Payment for all products must be in U.S. dollars.
PLACING ORDERS FOR SHIPMENT
1. Fax, mail, email or telephone order to Hercules ® , specifying method of shipment.
2. Hercules ® will fax or email order value to you. All prices are in U.S. dollars.
3. Wire transfer funds to: HB Sealing Products, Inc.
Fifth Third Bank Account Number: 7420280153
Cincinnati, OH USA Routing Number: 042000314
Swift: FTBCUS3C
All orders must be paid for in U.S. dollars.
4. Payment will be accepted in the form of a wire transfer (in advance), on a letter of credit, or a U.S.A. credit card (Mastercard,
Visa, American Express)
ENVIO / TRANSPORTACION
Hercules® realizara los despachos de las ordenes con su trasnportirsta preferido. Por favor especficar en caso que se requeria algun tipo
de manejo especifico. Todos nuestros envios son EXW Clearwater, FL, USA a menos que haya algun otro tipo de arreglo especifico. Cargos
adicionales aplicaran para tratos de ordenes con requerimientos especificos.
COTIZACIONES ESPECIALES DE ITEMS FUERA DEL CATALOGO
Puede hacernos llegar su solicitud de cotizacion via telefonica, fax , e-mail o a traves de la pagina de internet para su conveniencia.
CALIDAD
Hercules® a obtenido una reputacion a nivel mundial como una organizacion dispuesta a proveer productos y servicios que continuamente
cumplen y mejoran las espectativas de nuestros clientes. has achieved a worldwide reputation as an organization committed to providing
products and services that continually meet or exceed the needs and expectations of our customers. Hercules® es una compania registrada
como ISO 9001.
POLITICA DE ANTI-DIFAMACION
Todos los nombres, numeros de parte, descripciones relacionados con el fabricante original son utilizados unicamente como referencia.
Nosotros no aseguramos que las partes mostradas son o provienen de estas marcas registradas. Adicionalmente, el precio mostrado tampoco
es exactamente el precio de los fabricantes.
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