pelan strategik 2011 - 2012 - Kementerian Kerja Raya Malaysia

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p e l a n s t r a t e g i k 2 0 1 1 - 2 0 1 2
p e l a n s t r a t e g i k k e m e n t eK rEi Ma En N TkE eR IrAj a N Kr aE RyJ a A R2 A0 Y1A 1 M- A2020 L A Y S I A
„CONNECTING THE DOTS‟
� Ensuring policies and practices that preserve
an integrated and unified civil service;
� Improved quality service through innovation
and responsiveness to users, and delivery of
services in an integrated, efficient way;
� Development of a creative and innovative
work culture;
� Collaboration across organisational
boundaries; and
� Utilising the best and most modern
techniques, including the best of private
sector practices.