pelan strategik 2011 - 2012 - Kementerian Kerja Raya Malaysia

55
p e l a n s t r a t e g i k 2 0 1 1 - 2 0 1 2
p e l a n s t r a t e g i k k e m e n t eK rEi Ma En N TkE eR IrAj a N Kr aE Ry Ja A R2 A0 Y1 A 1 M- A2020 L A Y S I A
“Leaders increase their influence
and build more productive
organizations. Workers experience
the satisfactions of creativity,
craftsmanship, and a job well done.
Gone is the traditional adversarial
relationship in which superiors try to
increase control while subordinates
resist them at every turn.
Trusting people to solve problems
generates higher levels of
motivation and better solutions.
The leader‟s responsibility is to
create conditions that promote
authorship. Individuals need to see
their work as meaningful and
worthwhile, to feel personally
accountable for the consequences
of their efforts, and to get feedback
that lets them know the result”