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Ministermordet - RIB Bibliotek

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case this symbolic action took on an<br />

even deeper nature due to the actors'<br />

personal closeness to the victim and her<br />

family.<br />

Crisis management<br />

at central level<br />

At departmental level the crisis was<br />

handled with satisfactory routine sensitivity<br />

derived from past experience of<br />

several serious emergency situations<br />

over a number of years. Crisis management<br />

could be quickly commenced at<br />

the three most closely affected departments<br />

(the Cabinet Office, the Foreign<br />

Office and the Department of Justice),<br />

facilitated by the fact that most players<br />

were on hand apart from the prime<br />

minister initially. Crisis managers gathered<br />

at short notice albeit meeting informally<br />

at the Foreign Office at first.<br />

In this department they realised the<br />

double dimension immediately, whereupon<br />

crisis management was mobilised in<br />

parallel with external action (see below).<br />

The special circumstances combining<br />

the political nature of the event<br />

with the emotional proximity to it presented<br />

many actors in authority with<br />

special circumstances for crisis management<br />

and communication. The practical<br />

experience garnered from earlier crisis<br />

events necessitated a certain urgent<br />

need for adjustment and improvisation.<br />

This is "natural" per se since no crisis<br />

event is like another and every event<br />

requires its own specific practical mode<br />

of action.<br />

The speed with which crisis management<br />

and communication were established<br />

can be put down to the fact<br />

that the central players in this drama<br />

received information about the event<br />

straight from the scene of the crime,<br />

and to the fact that the media appeared<br />

at very short notice to confirm the fact<br />

of the occurrence. The first editors<br />

were ringing up just ten minutes after<br />

the stabbing, before the Department<br />

had been told (apart from a few people).<br />

This is a clear sign of the intensified<br />

and compressed communication processes<br />

taking place in today's society.<br />

Crisis management was carried out<br />

in Parliament too in connection with<br />

the murder of Anna Lindh. A group<br />

meeting was held principally for staff<br />

when her death was made known and<br />

a memorial service when Parliament<br />

resumed work in the autumn.<br />

Crisis communication<br />

and media contacts<br />

Crisis communication after the current<br />

outrage took on other forms than in<br />

earlier events. Press information and<br />

the media contacts thus came about, as<br />

far as government level is concerned,<br />

amidst an environment of crisis and<br />

mourning and took on a more immediate<br />

form with the provision of directly<br />

arranged information. Those responsible<br />

for this information - not least the<br />

prime minister himself - were deeply<br />

affected personally, but many journalists<br />

were also deeply emotionally affected at<br />

english summary | 125

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