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6 th International Conference on Islamic Jurisprudence 2017 (ICIJ2017)<br />

“Towards Maqasid-Base Good Governance in Policies and Management from Wasatiyyah Perspective”<br />

<br />

MAQASID AL-SHARI’AH AND ONLINE BANKING SYSTEM:<br />

IMPLICATIONS FOR SERVICE DELIVERY<br />

Nabil Belloa<br />

Institute of Islamic Banking<br />

and Finance<br />

International Islamic<br />

University Malaysia<br />

nabilbello@gmail.com<br />

Must. Fahinur Haqueb<br />

Institute of Islamic Banking<br />

and Finance<br />

International Islamic<br />

University Malaysia<br />

Dr. Adewale Abideen Adeyemic<br />

Institute of Islamic Banking and<br />

Finance<br />

International Islamic University<br />

Malaysia<br />

One of the Shari’ah requirements in all forms of transactions is realising maqasid al-<br />

Shari’ah. Modern online banking system is very common to everyone that is<br />

considered as a category of umum al-balwa (common practice), which enhances<br />

security, ease of use, trust and cost implications. Using secondary sources, this study<br />

uses maqasid al-Shari’ah as the framework to explicate the ideal practice of online<br />

banking in service delivery in order to realize maqasid al-Shari’ah. While Islam places<br />

more importance on the essential needs, online banking should also be encouraged to<br />

provide essential services to customers and to remove hardship in financial<br />

transactions. Banks should hence desist from causing any harm through either charging<br />

hidden fees or causing more confusion to their clients or even devising deceptive<br />

means to devour into riba. Instead, banks should use this to introduce services that<br />

promote the realization of maqasid al-Shari’ah.<br />

<br />

THE APPLICATION OF MAQASID AL-SHARIAH: WASATIYYAH AS A<br />

SIGNIFICANT ASPECT IN BANKER-CUSTOMER RELATIONSHIP IN THE<br />

MALAYSIAN ISLAMIC BANKS<br />

Noor Mahinar Binti Abu Bakar<br />

Ahmad Ibrahim Kulliyyah of Laws<br />

International Islamic University Malaysia<br />

mahinarab@yahoo.com<br />

Prof. Dr. Norhashimah Binti Mohd Yasin<br />

Civil Law Department<br />

International Islamic University Malaysia<br />

norhashimah@iium.edu.my<br />

The banker-customer relationship is a contractual relationship based on the contract<br />

between Islamic banks and its customers. Terms and conditions form an integral part<br />

of the banking contract. They set the standards which gives rise to important legal<br />

rights and obligations of contracting parties. The terms are quite standard in the Islamic<br />

banking context and commonly applied to facilitate banking efficiency. However,<br />

these standardized contract are essentially ‘take it or leave it’ contract where all or most<br />

of the terms cannot be negotiated, subsequently creating the potential for Islamic banks<br />

with the economic strength to exploit the contract. These adhesion contracts are<br />

criticized for the unequal bargaining power of parties whereby the customer clearly<br />

wields the weaker bargaining power. Unequal bargaining power may result in<br />

significant imbalance between rights and obligations in banker-customer relationship.<br />

The target of developing this research is to observe the terms and conditions which is<br />

detrimental to the imbalance of the rights and obligations of contracting parties in<br />

Islamic banking contracts and those that might have Shariah implications. This paper<br />

59

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