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2021_Book_TextbookOfPatientSafetyAndClin

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232<br />

M. L. Regina et al.<br />

Fig. 17.3 What<br />

healthcare operators<br />

have to do and not to do<br />

to keep good clinical<br />

records<br />

Not<br />

to do<br />

Use abreviations<br />

To<br />

do<br />

Use dated entires<br />

and write clear,<br />

accurate and legible<br />

notes<br />

Make offensive,<br />

humorous or<br />

personal comments<br />

Use structured note<br />

(i.e. SOAP:<br />

Subjective,<br />

Objective,<br />

Assessment and<br />

Plan)<br />

Use ambiguous<br />

terms<br />

Make records at the<br />

same time as the<br />

events you are<br />

recording or as soon<br />

as possible afterwards<br />

Make objective<br />

Delete or alter the<br />

contests of clinical<br />

notes in a way that<br />

is untrackable<br />

Report anyoral<br />

communications<br />

(phone call, person<br />

conversation, etc)<br />

and subsequent<br />

actions<br />

Do not put the<br />

documents in<br />

chronological order<br />

Do not forget<br />

informed consent<br />

Report anynoncompliance<br />

Document ojections<br />

regarding care or<br />

case management<br />

Medication allergies<br />

and adverse<br />

reactions are<br />

prominently noted<br />

in the record<br />

Do not put<br />

diagnostic and<br />

laboratory reports<br />

into the record, if<br />

they were not reviewed<br />

by a pracitioner

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