2021_Book_TextbookOfPatientSafetyAndClin

338
54. Magnezi R, Hemi A, Hemi R. Using the failure mode
and effects analysis model to improve parathyroid
hormone and adrenocorticotropic hormone testing.
Risk Manag Healthc Policy. 2016;9:271–4.
55. Badrick T, Gay S, Mackay M, Sikaris K. The key
incident monitoring and management system - history
and role in quality improvement. Clin Chem Lab
Med. 2018;56:264–72.
56. World Health Organization: WHO. http://www.who.
int/features/factfiles/patient_safety/en/.
M. Plebani et al.
57. Institute of Medicine. Medicare: a strategy for quality
assurance: executive summary IOM Committee to
design a strategy for quality review and assurance in
Medicare. Washington, DC: National Academy Press;
1990.
58. National Patient Safety Foundation. Free from harm:
accelerating patient safety improvement fifteen
years after. To err is human. National Patient Safety
Foundation: Boston, MA; 2015.
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0 International License
(http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribution and reproduction in
any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to
the Creative Commons license and indicate if changes were made.
The images or other third party material in this chapter are included in the chapter's Creative Commons license,
unless indicated otherwise in a credit line to the material. If material is not included in the chapter's Creative Commons
license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to
obtain permission directly from the copyright holder.