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Service<br />
12 Dec 2010<br />
ARRI’s comprehensive service department<br />
on Türkenstrasse is fully set up to handle<br />
any Alexa problem.<br />
Service technicians from ARRI facilities<br />
worldwide are receiving on-site training<br />
to bring authorized factory service back<br />
home.<br />
On critical productions (and whose<br />
production is not?) it is both essential and<br />
reassuring to know there are highly skilled<br />
service technicians ready to jump in and<br />
repair whatever damage has been done or,<br />
gasp, problem that has developed.<br />
FedEx may be great, but when you have<br />
a mega-star on your call sheet, overnight<br />
will not cut the mustard.<br />
Think of authorized service as your on-call<br />
camera emergency room.<br />
Left: Günther Zoeh, ARRI Service<br />
Manager for many years, and the best<br />
name for any camera owner to know, has<br />
announced retirement.<br />
Günther started in the camera assembly<br />
department at ARRI in 1971. As his wife<br />
Annette writes, “This ambitious young<br />
man soon showed a special talent in the<br />
assembly of movements, the magical<br />
thing that is supposed to provide smooth<br />
and silent film transport.”<br />
In 1985, he worked at ARRI Inc in<br />
Blauvelt, NY.<br />
Moving back to Munich, Günther was<br />
appointed Camera Product Manager, and<br />
traveled the world for the next 12 years,<br />
doing camera workshops (Arriflex 535,<br />
Arricam) and providing technical backup<br />
on many productions.
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