Printing - FECA-PT2 - United States Department of Labor

c. Describe any evidence the participant needs to have for the conference call.
A pre-conference call is not a requirement. If the conference party is willing to proceed at
the time of the initial call, the SrCE/GS-12 CE can proceed with the conference.
6. Elements of a Conference. All conferences, regardless of whether there is a
pre-conference call, should include the following:
a. Identification of caller.
occur.
b. Statement of the purpose of the call.
c. Statement that notes will be taken and, for this reason, periodic pauses will
d. If the claimant is the only participant, advise him or her that information
gained during the call will be shared with the employing agency.
e. An acknowledgement from the participant(s) that he or she understands
the nature of the issues and the purpose of the conference.
7. Senior CE/GS-12 CE Actions. During the discussion, the SrCE/GS-12 CE should:
a. Address the issues in ascending order of difficulty and listen carefully to
what is being said.
b. Take notes complete enough to capture necessary information.
c. Probe responses which are too general or not credible, or which conflict with
other statements given or other evidence in the file.
d. Confirm the accuracy of the statements recorded by reading them back to the
participant(s) for confirmation.
8. Memorandum of Conference. After a formal conference is completed, the
SrCE/GS-12 CE should complete a neutral Memorandum of Conference (that is, one which
does not contain findings). It should describe what each party said in the conference in
clear, non-technical language. The Memorandum of Conference should:
a. Include the name of the claimant, file number, and date of the conference.
b. Identify the SrCE/GS-12 CE who conducted the conference and the
participants in the conference.
c. Provide a background.
d. Identify and describe the issues which were discussed.