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Financial Inclusion White Paper - NCR

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Case Study 2S1: Swadhaar<br />

Microfinance institution in the urban slums of Mumbai<br />

About half of Mumbai’s residents live in slums without basic amenities such as<br />

clean water or indoor plumbing. The urban poor have always been neglected or<br />

underserved and the Slum areas in Mumbai being the most difficult to tackle in<br />

terms of poverty.<br />

Swadhaar, a non-profit organization, assists the poor in Mumbai slums to break<br />

out of poverty through access to financial services. Founded in 2006, Swadhaar<br />

currently serves over 2,500 individuals, providing an average loan of US$85 and<br />

achieving a high repayment record. It has a target of reaching 195,000 clients by<br />

2011 in strategic partnership with Unitus and with microfinance expertise from<br />

ACCION.<br />

Swadhaar has been successful in implementing several financial service projects<br />

for the urban poor. It has a strong management information system and is<br />

investing in building technology and professional expertise to make the institution<br />

a success.<br />

Busy street in Dharavi, Mumbai Slums<br />

12

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