Financial Inclusion White Paper - NCR

• Helps to drastically reduce transactional, operational and card acceptance
infrastructure costs.
• Captures client and transaction data for management and analysis
d. Results from the NCR EasyPoint 70 Tojori Proof of Concept
In a pilot project to assess the proposed business model and consumer
acceptance, the EasyPoint 70 Tijori was installed in a few small retail locations
in Mumbai.
Responses were collected from new and repeat users as follows:
Instructions: Ninety percent of new users and 93.3 percent of repeat users
found the textual, voice and video instructions easy to use.
Time savings: Nearly everyone who used the device (96.9 percent) said it
saved them time.
Safety and Security: After using the micro deposit machine, 75 percent felt
that their money was as safe as depositing directly in a bank, whereas only six
percent felt their money to be less safe than a branch transaction.
Preference:
Taking into account
these factors of easeof-use,
safety of funds
and time taken, 81
percent said they would
prefer to use the
machine over an agent
model.
Chart 5.b: Preference for NCR Easy Point 70 Tijori
Not decided
9% (39)
Prefer to interact
with agent
5% (19)
Depends on situation
5% (19)
Prefer to use
machine
81% (342)
33