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Seminars, Newsletters, AV, ~ Educate; inform; initiate relationships<br />

Executive Correspondence<br />

Promotion ~ Provide incremental value <strong>to</strong> product<br />

~ Create incentive<br />

Publicity/News Releases ~ Reinforce advertising messages<br />

~ Increase awareness<br />

Sales Brochures/Sales Aids ~ Reinforce advertising messages<br />

AV, Product Displays, Website ~ Sell the product/service concept<br />

Direct Mail ~ Reinforce advertising messages<br />

~ Generate sales leads<br />

~ Pre-dispose cus<strong>to</strong>mer <strong>to</strong> sales call<br />

Journal Advertising ~ Convey strategic positioning<br />

~ Communicate points <strong>of</strong> distinction<br />

~ Increase awareness<br />

~ Build image<br />

Tools<br />

Communications Objectives<br />

Chart 15: Communications Tools

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