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Service Centres - USM

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The statistical data that is produced for senior management is user-friendly and data on<br />

performance indicators are published on a half-yearly basis. Data is also collected for<br />

benchmarking development in human resources against its investments as expenditure<br />

on personnel accounts for a high proportion of the University’s annual budget.<br />

3. Memorandum of Understanding (MoU) and Memorandum of Agreement<br />

Advisory<br />

<strong>USM</strong> Corporate and Sustainable Development Division also plays an important role<br />

as the centre point of Mou/MoA signing process at the University. Working closely<br />

with <strong>USM</strong> Legal Unit and <strong>USM</strong> School of Languages, Literacies and Translation, <strong>USM</strong><br />

Corporate tries to assists <strong>USM</strong> <strong>Centres</strong> and Schools on the legal and language aspects<br />

of their MoUs and MoAs with external parties. This will assure the legality and efficiency<br />

of the MoU/MoA signing process.<br />

4. Secretariat of <strong>USM</strong> for Key Performance Indicator (KPI)<br />

<strong>USM</strong> Corporate and Sustainable Development Division is home to the Secretariat<br />

of <strong>USM</strong> Key Performance Indicator (KPI). This includes collecting data, evaluating and<br />

auditing the performances of various <strong>USM</strong> centres and School to determine their KPI<br />

which serves the University in reaching its goal as a Research University (RU).<br />

5. Secretariat of the <strong>USM</strong> APEX Steering Committee<br />

The Programme for Excellence (APEX) is a fast track development programme for<br />

Institutions of Higher Education in Malaysia to achieve and attain recognition as worldclass<br />

institutions of higher learning. There are several reasons as to why Universiti Sains<br />

Malaysia believes that it should be considered and selected as an APEX university. Since<br />

its establishment in June 1969, <strong>USM</strong> has registered remarkable accomplishments in<br />

teaching and learning as well as research and innovation activities thus giving merit to<br />

the status that was be queathed upon the institution. Furthermore, the university is<br />

well-poised to attain world-class status as it has built the basic infrastructure needed<br />

to be more competitive at the global level including the potential to attract quality staff<br />

and students both locally and abroad. Following its role as the secretariat to the <strong>USM</strong>-<br />

APEX Steering Committee, The Corporate & Sustainable Development Division assists<br />

in facilitating the programmes under the 9 working committees that were established<br />

to undertake projects that relate to the concentration of talent, the transformation of<br />

nurturing and learning to accomplish resources and supportive governance as well as<br />

research and innovation services. Eventually, the key performance indicators (KPIs) for<br />

the APEX programme in <strong>USM</strong> will be articulated and manifested in the sustainability<br />

relevant issues particularly to those at the bottom of the pyramid.

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