Download Now - Gateshead Housing Company
Download Now - Gateshead Housing Company
Download Now - Gateshead Housing Company
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4<br />
Residents say<br />
they feel safer<br />
on their estate<br />
Customers have told The <strong>Gateshead</strong> <strong>Housing</strong> <strong>Company</strong> that<br />
they feel safer on their estate compared with last year.<br />
How the housing company and its partners are tackling<br />
antisocial behaviour, as well as how some residents had<br />
experienced such behaviour, also scored well in a recent<br />
survey to 5,000 tenants and leaseholders picked at random.<br />
Satisfaction with the appearance of estates and<br />
neighbourhoods also remained high amongst the 645<br />
returned questionnaires, dropping due to increased pressure<br />
on resources and budgets across the borough.<br />
Grass cutting, street cleaning and dog fouling came out as<br />
customers’ top priorities as the company looks to work with<br />
<strong>Gateshead</strong> Council to review its service level agreement for<br />
estates in 2013/14.<br />
92.3% of customers<br />
feel at least as safe, if not<br />
safer, on their estate<br />
compared with last year.<br />
This was<br />
up from last<br />
year’s survey<br />
(90.5%)
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