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Corporate Citizenship Report - Weber Shandwick

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Ronald McDonald House Belem:<br />

The First Ronald McDonald House in the Amazon (Alphaville)<br />

<strong>Weber</strong> <strong>Shandwick</strong>’s Brazil operation S2Publicom<br />

has been involved in the cause against pediatric<br />

cancer – a McDonald’s global commitment – since<br />

1988. In 2012, Instituto Ronald McDonald took<br />

on an important project – the opening of the first<br />

Ronald McDonald House in the Amazon. However,<br />

because the region is faced with social and economic<br />

problems, there was a high risk that the opening of<br />

a Ronald McDonald House would go unnoticed by<br />

the media and opinion-makers. Worse, the program<br />

could be treated as unnecessary and/or criticized for<br />

being out of step with the local needs. As a result, the<br />

campaign’s messaging had to be carefully crafted. In<br />

the three months leading up to the opening, the team<br />

put together a plan spelling out the role, relevance<br />

and life-changing services of Ronald McDonald House<br />

Charities and Instituto Ronald McDonald. Messaging<br />

also emphasized that the House would run on its own<br />

resources, without government funds or participation<br />

of political groups. Spokesperson training tools and<br />

a carefully crafted script were also prepared. The<br />

strategic messaging was a success with positive<br />

coverage in most regional media outlets. Then, in<br />

September 2012 – in recognition of its work in the<br />

country, with mentions of landmark achievements<br />

as the first Ronald McDonald House in the Amazon<br />

– Instituto Ronald McDonald was awarded with the<br />

Tiradentes Medal, one of the highest honors granted<br />

by the House of Representatives of Rio de Janeiro.<br />

The team put together a plan<br />

spelling out the role, relevance<br />

and life-changing services.<br />

28 <strong>Corporate</strong> <strong>Citizenship</strong> 2012

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