april-2012

Information for your safety and comfort
Check-In
AirTran Airways off ers four (4) convenient
check-in options: online, online from mobile
web, at the ByePass kiosk in the terminals
and at the ticket counter. We recommend
you check in at least 90 minutes before your
scheduled departure time. Your assistance
will help us achieve an on-time departure.
Carry-On Baggage
Customers are limited to one (1) bag per
person, plus one (1) additional personal item,
such as a handbag, overcoat, or wrap; camera;
reasonable amount of reading material;
laptop computer; briefcase; infant bag; or
child-restraint seat if the child occupies the
seat. All carry-on baggage must fi t
completely underneath the seat in front of you
or in an overhead compartment. Food or drink
brought on board must be either consumed
prior to takeoff or stowed as carry-on
baggage. At times, the number of items
allowed on board may be subject to space
availability and government limitations. No
carry-on item may exceed overall dimensions
(length + width + height) of 55" and must
remain within 17" long x 12" wide x 8.5" high
to fi t underneath the seat. Occasionally, a
customer may purchase an additional seat to
transport an article not suitable for
acceptance as checked or carry-on baggage.
Please contact your AirTran Airways Ticket
Agent for more information.
Disability Assistance
AirTran Airways off ers assistance to its
customers with disabilities, including
wheelchair assistance on the ground
and in fl ight.
Flight Deck Visits
Visits to the fl ight deck are available while
the aircraft is parked at the gate. Let your
Flight Attendant know if you are interested
in seeing it.
Your Voice
When it comes to your suggestions, we’re all
ears and eyes. Reach us via e-mail by visiting
airtran.com and following the “contact us”
link near the bottom of the page.
HELPFUL INFO
For Your Safety
Seatbelt
Turbulence is the most likely threat to your
safety aboard this fl ight. We do all we can
to avoid turbulence; however, in the unlikely
event of clear-air turbulence, AirTran Airways’
policy requires that unless you absolutely
must leave your seat, your seatbelt should
remain fastened about you at all times.
Smoking
The use of electronic cigarettes and chewing
tobacco is prohibited onboard the aircraft.
Smoking is not permitted anytime while
aboard an AirTran Airways fl ight, including in
the lavatories. Also, federal law prohibits, and
a passenger can be fi ned up to $2,000 for
tampering with, disabling, or destroying an
aircraft lavatory smoke detector. Thank you
for your compliance and helping to keep our
planes smoke-free.
Security
Passengers should refrain from carrying
packages or articles belonging to someone
else, and your baggage should be in your
sight at all times when not in the custody of
AirTran Airways.
Crew Interference
Please be advised that interference
with a Crew Member’s duties is a violation
of federal law. An incident report may be
fi led with the FAA regarding a passenger’s
behavior. Under federal law, no person may
assault, threaten, intimidate or interfere
with a Crew Member in the performance
of his/her duties aboard an aircraft. Crew
interference may result in a fi ne of up to
$10,000, imprisonment or both for violating
federal law.
Beverages
Only alcoholic beverages provided by
AirTran Airways, and served by our Flight
Attendants, may be consumed aboard
this flight. In accordance with federal law,
we serve alcohol only to passengers who
are 21 years of age or older, and cannot
serve alcohol to anyone who appears to
be intoxicated. All food and beverages
furnished by AirTran Airways must be
collected prior to takeoff and landing.
According to the surgeon general,
women should not drink alcoholic
beverages during pregnancy because
of the risk of birth defects.
APRIL 2012 108
GO MAGAZINE
Electronic Devices
We ask your cooperation in turning off and
stowing all portable electronic devices when
directed to do so by a Flight Attendant. We
ask that you discontinue use of your cellular
phone, pager and personal digital assistant
(PDA) with transmitting devices once the
forward cabin door is closed. All portable
electronic devices must remain off during
taxi, takeoff and landing. We must ask that
you never use the following during fl ight:
cellular phones, two-way pagers, radios
(AM/FM, VHF or satellite), TV sets, remotecontrolled
games or toys, cordless computer
mice, GPS, and commercial television
cameras. These devices emit signals that may
interfere with the aircraft’s communication
and navigation systems, triggering a warning
and creating possible inconvenience for all
passengers. Suitable devices such as laptop
computers, audiotape and CD players,
e-reader devices, mp3 players, smart phones,
Bluetooth devices, tablet devices, handheld
electronic games, shavers, cameras and
calculators may be used when directed by a
Crew Member.
Hazardous Materials
Many common items used every day in the
home or workplace may seem harmless,
but, when transported by air, can be very
dangerous. In fl ight, variations in temperature
and pressure can cause items to leak,
generate toxic fumes or start a fi re. For this
reason, hazardous materials are prohibited
in luggage or from being carried on board,
and federal law requires you to declare them.
Violators may be subject to a civil penalty
of up to $25,000 for each violation and, in
appropriate cases, a criminal penalty of up
to $500,000 and/or imprisonment of up to
fi ve (5) years. Certain exceptions for personal
care, medical needs, sporting equipment
and items to support physically challenged
passengers are acceptable. If you are unsure
whether the item you wish to pack in your
luggage or ship by air is hazardous, pick up
a brochure located at the ticket counter,
contact your airline representative or visit
our website.