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1999–2000 Annual Report - Canadian Museum of Civilization

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Str tr trategic tr ategic I IIssue:<br />

II<br />

ssue: F FFinancial<br />

F inancial and and Oper Operational Oper Oper ational V VViability<br />

V iability<br />

Objective<br />

Maximizing Commercial<br />

Revenues<br />

Fundraising<br />

Members' Programme<br />

Alternate Sources <strong>of</strong> Funds<br />

Increased Market Share<br />

Evaluations<br />

Improved Labour Productivity<br />

and Effectiveness<br />

Property Management<br />

Target(s)<br />

$2,400,000 admission;<br />

$2,000,000 IMAX ® /<br />

OMNIMAX®; $1,800,000<br />

boutiques; $3,050,000 other<br />

revenues; $6.67 revenues per<br />

visitor.<br />

$1,000,000 raised for CMC<br />

exhibitions; $2,400,000 raised for<br />

the CWM's Passing the Torch<br />

campaign.<br />

Continued improvements and<br />

enhancements; maximize<br />

programme reach.<br />

Non-government revenues <strong>of</strong><br />

19.03%.<br />

45% market share.<br />

Ongoing evaluation via audits,<br />

reviews and surveys.<br />

Information technology training<br />

for 350-400 staff members;<br />

language training for 40; other<br />

courses for 250.<br />

$5.39/sq. ft. Cost at CMC; $6.34<br />

at CWM; $7.40 at Vimy House;<br />

$7.20 at Billcliffe.<br />

25<br />

Achievement(s)<br />

Key Achievements<br />

$2.0 million admission; $1.8 million IMAX/<br />

OMNIMAX; $2.0 million boutiques; $1.9<br />

million from facility rentals, parking and<br />

concessions; $3.8 million other revenues; $6.20<br />

revenues per visitor.<br />

$1,386,000 received in cash for CMC<br />

exhibitions and programmes; $1.5 million<br />

received in cash and pledges for Passing the<br />

Torch<br />

Ongoing evaluation and improvement <strong>of</strong><br />

programme and expansion <strong>of</strong> reach.<br />

Non-government revenues <strong>of</strong> 19.70%.<br />

46% market share.<br />

15 audits, reviews or surveys undertaken this<br />

fiscal year, including visitor surveys at both the<br />

CMC and CWM.<br />

Information technology training for 500;<br />

language training for 28; other courses for 204.<br />

$4.68 at CMC; $4.55 at CWM; $7.20 at Vimy;<br />

$7.10 at Billcliffe.

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