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1999–2000 Annual Report - Canadian Museum of Civilization

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The <strong>Museum</strong> Services are responsible for providing the<br />

operational infrastructure and systems to ensure the<br />

ongoing financial and operational viability <strong>of</strong> the<br />

Corporation.<br />

Highlights for the past year include:<br />

• Negotiation <strong>of</strong> a new collective agreement for<br />

Corporation employees represented by the Public<br />

Service Alliance <strong>of</strong> Canada, with an expiry date <strong>of</strong><br />

March 2002.<br />

• Training <strong>of</strong> Corporation staff in the areas <strong>of</strong><br />

information technology, client services, supervision<br />

and other management skills, language, and other<br />

job-related areas.<br />

• Implementation <strong>of</strong> a contingency plan for possible<br />

Year 2000 issues and operations.<br />

• 15 audits, evaluations and reviews <strong>of</strong> CMCC<br />

programmes and services.<br />

• Renewal <strong>of</strong> several major service contracts, including<br />

building cleaning services and property management<br />

operations and maintenance.<br />

• Award <strong>of</strong> a contract to Siemens for a fire alarm<br />

system upgrade at the CMC.<br />

• Completion <strong>of</strong> a major upgrade <strong>of</strong> all lighting control<br />

systems at the CMC.<br />

• Initiating the process <strong>of</strong> defining functional<br />

requirements for the new <strong>Canadian</strong> War <strong>Museum</strong><br />

facility.<br />

• Development <strong>of</strong> a new Emergency Response Plan for<br />

the CMC and CWM, for various full-scale<br />

emergencies. All federal cultural institutions in<br />

Ottawa have signed a Memorandum <strong>of</strong><br />

Understanding to share people, resources, and<br />

expertise in the event <strong>of</strong> an emergency.<br />

• Continuation <strong>of</strong> the Corporation’s successful<br />

volunteer program at both museums, with a total <strong>of</strong><br />

570 volunteers and 49,571 hours <strong>of</strong> volunteer time,<br />

supporting all areas <strong>of</strong> corporate activity.<br />

Stella Labonté and<br />

Madeleine Legault at<br />

work in the <strong>Museum</strong><br />

Volunteer Centre.<br />

Photo: H. Foster<br />

27<br />

<strong>Museum</strong> Services<br />

• Three main features launched at the IMAX ® /<br />

OMNIMAX ® Theatre: — Whales (April), Alaska<br />

(July), and Extreme (October). In March 2000, a<br />

Film Festival was presented with a total <strong>of</strong> eight<br />

films. The IMAX ® /OMNIMAX ® Theatre Club Card,<br />

<strong>of</strong>fering unlimited access for one year, was launched<br />

in December 1999.<br />

Whales<br />

Alaska<br />

Extreme

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