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PPECB EDiN Web Portal Technical Handbook

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5. Error Reporting<br />

<strong>PPECB</strong> <strong>EDiN</strong> WEB PORTAL – <strong>Technical</strong> <strong>Handbook</strong><br />

File<br />

Type Error Type CX Action<br />

EDI File will process to the <strong>EDiN</strong> <strong>Web</strong> portal,<br />

Outcome<br />

but will wrtite to the error directory which will Data to be fixed from the<br />

PI Level 2: Data Related trigger an automated response to the CX source, corrected file to<br />

Helpdesk who willget into contact with the<br />

sender of the data.<br />

be re-sent<br />

PI<br />

Level 1: File structure<br />

related<br />

The EDI file will fail to process on the EDI<br />

channel, an error would be manually reported<br />

to the sender of the information identifying<br />

the problem on the file/s.<br />

EDI File will process to the <strong>EDiN</strong> <strong>Web</strong> portal,<br />

File to be fixed from the<br />

source, corrected file to<br />

be re-sent.<br />

but will wrtite to the error directory which will Data to be fixed from the<br />

Level 2: Data Related trigger an automated response to the CX source, corrected file to<br />

Helpdesk who willget into contact with the be re-sent<br />

PO<br />

sender of the data.<br />

PO<br />

Level 1: File structure<br />

related<br />

The EDI file will fail to process on the EDI<br />

channel, an error would be manually reported<br />

to the sender of the information identifying<br />

the problem on the file/s.<br />

EDI File will process to the <strong>EDiN</strong> <strong>Web</strong> portal,<br />

File to be fixed from the<br />

source, corrected file to<br />

be re-sent.<br />

but will wrtite to the error directory which will Data to be fixed from the<br />

Level 2: Data Related trigger an automated response to the CX source, corrected file to<br />

Helpdesk who willget into contact with the be re-sent<br />

PM<br />

sender of the data.<br />

PM<br />

Level 1: File structure<br />

related<br />

The EDI file will fail to process on the EDI<br />

channel, an error would be manually reported<br />

to the sender of the information identifying<br />

the problem on the file/s.<br />

EDI File will process to the <strong>EDiN</strong> <strong>Web</strong> portal,<br />

File to be fixed from the<br />

source, corrected file to<br />

be re-sent.<br />

but will wrtite to the error directory which will Data to be fixed from the<br />

Level 2: Data Related trigger an automated response to the CX source, corrected file to<br />

Helpdesk who willget into contact with the be re-sent<br />

MT<br />

sender of the data.<br />

MT<br />

Level 1: File structure<br />

related<br />

The EDI file will fail to process on the EDI<br />

channel, an error would be manually reported<br />

to the sender of the information identifying<br />

the problem on the file/s.<br />

File to be fixed from the<br />

source, corrected file to<br />

be re-sent.<br />

| Error Reporting V1.0 January 2012 32

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