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Facilitating LOS Debriefings: A Training Manual - Phoenix Aviation

Facilitating LOS Debriefings: A Training Manual - Phoenix Aviation

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Criteria for Effective Crew Participation<br />

In order to determine the appropriate level of facilitation to use,<br />

you need to be aware of how capable the crewmembers are of<br />

participating. The following criteria can be used to determine what<br />

level is appropriate for each crew at various times during the<br />

debriefing. If the crewmembers meet all of these criteria, high-level<br />

facilitation is best. If not, intermediate- or low-level facilitation may<br />

need to be used.<br />

✈ Crewmembers analyze in depth their <strong>LOS</strong> performance,<br />

discussing the situations they confronted, what they did to<br />

manage the situations, and why they made the decisions and<br />

performed the actions they did.<br />

✈ Crewmembers evaluate in depth their <strong>LOS</strong> performance,<br />

discussing what went well, what did not go well, and how their<br />

performance could have been improved.<br />

✈ Crewmembers discuss how CRM techniques helped them<br />

manage or could have helped them manage the situations they<br />

encountered in the <strong>LOS</strong>.<br />

✈ Crewmembers address each other directly and interactively<br />

discuss the <strong>LOS</strong> rather than merely respond to your direction.<br />

Criteria for Effective Instructor Facilitation<br />

014 - <strong>LOS</strong> Debriefing Guide<br />

Your effectiveness in facilitating the debriefing can be measured<br />

according to the following criteria:<br />

✈ You facilitate the crew discussion at the highest level possible,<br />

guiding the discussion only to the extent necessary to help the<br />

crew accomplish the objectives of the debriefing.<br />

✈ You modify the level of your facilitation to accommodate the<br />

crew’s needs throughout the debriefing. If the crew does not<br />

need guidance, you refrain from interfering with crew<br />

discussion. If the crew needs guidance, you use intermediatelevel<br />

strategies to elicit continued and/or deeper discussion and<br />

revert to low-level facilitation only if necessary to ensure<br />

important lessons are learned.<br />

✈ You ensure that the crewmembers analyze their performance in<br />

depth, identify CRM techniques that played or should have<br />

played a role in the <strong>LOS</strong>, and discuss the <strong>LOS</strong> with each other in<br />

an interactive way.<br />

✈ You ensure that all critical topics are covered.<br />

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