Facilitating LOS Debriefings: A Training Manual - Phoenix Aviation
Facilitating LOS Debriefings: A Training Manual - Phoenix Aviation
Facilitating LOS Debriefings: A Training Manual - Phoenix Aviation
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✓ Use the C-A-L Model as a<br />
framework for discussion.<br />
C<br />
A<br />
L<br />
014 - <strong>LOS</strong> Debriefing Guide<br />
Organizing the Discussion: The C-A-L Model<br />
The C-A-L Model incorporates three main concepts: CRM (C),<br />
Analysis and evaluation of <strong>LOS</strong> performance (A), and application<br />
to Line operations (L). This model provides a simple framework<br />
for crew discussion of each <strong>LOS</strong> situation or topic. Posting a copy<br />
of the model (Appendix A) on the wallboard will help remind the<br />
crew of each aspect of their performance they should address. Part<br />
4 of this manual addresses in detail how to put this model to work.<br />
C-A-L Model for <strong>LOS</strong> <strong>Debriefings</strong><br />
CRM - Applying the company model<br />
Use wallboards with list of CRM concepts.<br />
✈ Tie CRM concepts and techniques to operational issues.<br />
Put CRM into practice.<br />
✈ Crew discussion of the <strong>LOS</strong> should be interactive.<br />
Analysis and Evaluation of <strong>LOS</strong> performance<br />
Explicitly evaluate performance during the <strong>LOS</strong>.<br />
✈ How effective was management of the situation?<br />
- What went well, and why?<br />
- What could be improved, and how?<br />
Interactively analyze the situation confronted.<br />
✈ What happened?<br />
✈ How was it managed (include CRM techniques utilized)?<br />
✈ Why it was managed that way?<br />
Line Operations - Applying lessons from <strong>LOS</strong><br />
Discuss how the <strong>LOS</strong> performance and associated CRM issues relate to<br />
line operations.<br />
✈ Discuss related line incidents that illustrate CRM issues.<br />
✈ Discuss how to apply <strong>LOS</strong> success to line operations.<br />
Discuss how things could have been done differently.<br />
✈ What could have been done differently to improve the outcome<br />
in the <strong>LOS</strong>?<br />
- What CRM techniques could have helped?<br />
- How could you turn areas for improvement into strengths?<br />
✈ What can be done to prevent or manage similar situations on the line?<br />
12