FIERY E-5000/3000 SERVICE MANUAL

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CÓPIA NÃO CONTROLADA ERRORS AND SUGGESTED ACTIONS Symptom Possible Cause Suggested Action The Color Controller appears on the list of printers on the customer’s workstation, but certain jobs do not print. The configuration page is completely or mostly blank. A print job stops after one or few pages. Color quality is not consistent. • PostScript error • Make sure ‘Print to PostScript Error’ in Setup is set to Yes. Check for error messages on the Color Controller output. • Application problem • Print a job from a different application to determine if the problem is associated with a particular application. • Make sure the connection between the Color Controller and the workstation is operating. To do this, download a test page from the workstation or print a simple test file. • Resend the problem file. • Defective DIMM. • Corrupted system software. • Normal process, if this occurs when printing the first copy of a multicopy print job. • PostScript or application error. • Check the DIMM and reconnect it, to remove oxidation on the connectors. ( 3.4.7) • Reinstall the system software. ( 4.4) • Replace the DIMM. ( 3.4.7) • The working area memory became full during ripping, and the printer switched to rip-only mode until all pages were ripped. • Cancel the Color Controller print job. • If this fails to clear the problem, turn the copier power OFF/ON. • If the problem persists, perform Clear Server. ( 4.2) • Defective DIMM. • Check the DIMM and reconnect it, to remove oxidation on the connectors. ( 3.4.7) • Reinstall the system software. ( 4.4) • Replace the DIMM. ( 3.4.7) • Problem with the copier. • Test the copier and service it if necessary (refer to the copier service manual). • File or application problem. • Print a different color test page from another application. • If the quality of the test page is good, there may be a file or application problem. G878/G889 5-12 CÓPIA NÃO CONTROLADA SM
CÓPIA NÃO CONTROLADA ERRORS AND SUGGESTED ACTIONS Symptom Possible Cause Suggested Action Print Quality is poor. • Out of calibration or calibration information/curves on the active partition are corrupted. • Missing or outdated printer description file. • The application cannot find the necessary printer description file. • Start ColorWise Pro Tools from a client computer and click the Calibratior icon. Then click Restore Device in the calibrator window. Restore Device restores the Fiery calibration information to the factory defaults. If restoring the default calibration does not solve the problem, you may need to service the copier. • If restoring the default calibration corrects the color quality, a custom calibration may have been the cause of the problem. Ask the site administrator to recalibrate the Color Controller. ( Color Printing). • If the problem persists after recalibration, the calibration information on the HDD may be corrupted. Reinstall the system software. ( 4.4) • If the problem persists, the HDD may be corrupted. Verify that all HDD cabling is correct. • If HDD cabling is correct, you may need to replace the HDD. ( 3.4.3) • Make sure the necessary printer description file is installed. For information on printer files, see Printing from Windows and Printing from Mac OS on the user documentation CD. • Problem with the copier. • Test the copier and service it if necessary (see the copier service manual) SM 5-13 CÓPIA NÃO CONTROLADA G878/G889 Fiery E-<strong>5000</strong>/<strong>3000</strong> G878/G889
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CÓPIA NÃO CONTROLADA FIERY E-5000
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CÓPIA NÃO CONTROLADA It is the re
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WARNING CÓPIA NÃO CONTROLADA The
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CÓPIA NÃO CONTROLADA LEGEND PRODU
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Read this "Safety Information" care
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IMPORTANT SAFETY NOTICES PREVENTION
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CÓPIA NÃO CONTROLADA G878/G889 TA
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CÓPIA NÃO CONTROLADA 6.2.1 FLOW C
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1. INSTALLATION CÓPIA NÃO CONTROL
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1.2 INSTALLATION FLOW CHART Recomme
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1.3.2 UNPACKING THE COLOR CONTROLLE
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MACHINE INSTALLATION 1.3.4 CONNECTI
Page 25 and 26: 4. Remove the controller box cover
Page 27 and 28: [B] Connecting the Color Controller
Page 29 and 30: If you selected “English” at th
Page 31 and 32: 11. The system will reboot. The Fie
Page 33 and 34: CÓPIA NÃO CONTROLADA INSTALLING O
Page 35 and 36: CÓPIA NÃO CONTROLADA INSTALLING O
Page 37 and 38: CÓPIA NÃO CONTROLADA START-UP, SH
Page 39 and 40: CÓPIA NÃO CONTROLADA START-UP, SH
Page 41 and 42: CÓPIA NÃO CONTROLADA RUNNING THE
Page 43 and 44: 3. REPLACEMENT 3.1 GENERAL CAUTION
Page 45 and 46: 3.3 COVER REMOVAL 3.3.1 SIDE COVER
Page 47 and 48: 3.4.2 DIAGNOSTIC LED BOARD [A]: 16-
Page 49 and 50: 3.4.6 MOTHERBOARD 1. Video board (
Page 51 and 52: Cooling assembly removal procedure:
Page 53 and 54: 4. SOFTWARE MAINTENANCE CÓPIA NÃO
Page 55 and 56: CÓPIA NÃO CONTROLADA RESTORING TH
Page 57 and 58: CÓPIA NÃO CONTROLADA SYSTEM SOFTW
Page 63 and 64: CÓPIA NÃO CONTROLADA PATCH INSTAL
Page 65 and 66: 5. TROUBLESHOOTING 5.1 OVERVIEW CÓ
Page 67 and 68: LED diagnostic code One of the foll
Page 69 and 70: LED diagnostic code Possible cause
Page 71 and 72: CÓPIA NÃO CONTROLADA ERRORS AND S
Page 73 and 74: CÓPIA NÃO CONTROLADA ERRORS AND S
Page 75: 5.3.5 PRINTING PROBLEMS CÓPIA NÃO
Page 79 and 80: CÓPIA NÃO CONTROLADA TESTING THE
Page 81 and 82: CÓPIA NÃO CONTROLADA BLOCK DIAGRA
Page 83 and 84: 6.2 PRINT DATA PROCESSING 6.2.1 FLO
Page 85 and 86: 7. SPECIFICATIONS 7.1 GENERAL SPECI
Page 87 and 88: 7.2 SUPPORTED PAPER SIZES CÓPIA N
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FIERY E-5000/3000 SERVICE MANUAL

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