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Study into the Implications of Smartphone Operating System Security

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<strong>Study</strong> <strong>into</strong> <strong>the</strong> implications <strong>of</strong> <strong>Smartphone</strong> operating system security<br />

It is an important issue with examples <strong>of</strong> both wilful and accidental loss <strong>of</strong> privacy in both <strong>the</strong><br />

<strong>Smartphone</strong> operating system s<strong>of</strong>tware and within mobile apps.<br />

Privacy issues on <strong>Smartphone</strong>s include:<br />

Surveillance in <strong>the</strong> form <strong>of</strong> Spyware: Where commercially available s<strong>of</strong>tware that<br />

can record activity on <strong>the</strong> device is installed on <strong>the</strong> <strong>Smartphone</strong> without <strong>the</strong> user’s<br />

consent. Examples <strong>of</strong> this are FinFisher and FlexiSPY. Reasons why Spyware is<br />

installed on a device include:<br />

o Corporate espionage<br />

o To catch “cheating partners” as FlexiSPY advertises<br />

Location information: This is where a system component or mobile app will collect<br />

location information and <strong>the</strong>n transmit this information to a central database. There<br />

are many reasons for capturing location information, many <strong>of</strong> <strong>the</strong>m as part <strong>of</strong> a<br />

legitimate service. For instance, a consumer takes a photograph with <strong>the</strong>ir<br />

<strong>Smartphone</strong> and tags where it was taken using <strong>the</strong> phone’s location. The grey area is<br />

what is classified as legitimate or illegitimate and what has <strong>the</strong> consent <strong>of</strong> <strong>the</strong><br />

<strong>Smartphone</strong> owner. The EU is currently investigating location-based services as part<br />

<strong>of</strong> its Data Protection legislation review. This includes <strong>the</strong> creation <strong>of</strong> <strong>the</strong> Article 29<br />

Working Party (Art. 29 WP), set up under Directive 94/46/EC <strong>of</strong> <strong>the</strong> European<br />

Parliament and <strong>of</strong> <strong>the</strong> Council <strong>of</strong> 24 October 1995 on “<strong>the</strong> protection <strong>of</strong> individuals<br />

with regard to <strong>the</strong> processing <strong>of</strong> personal data” 25 . Article 29 WP has released an<br />

opinion on a range <strong>of</strong> matters that include:<br />

o Opinion 02/2013 on apps on smart devices<br />

o Opinion 03/2012 on facial recognition in online and mobile services<br />

o Opinion 13/2011 on Geolocation services on smart mobile devices<br />

Data and Identity <strong>the</strong>ft/loss: Again this can include wilful and accidental loss. It can<br />

also be related to Spyware. Examples <strong>of</strong> wilful loss <strong>of</strong> data and identity information<br />

includes:<br />

o After <strong>the</strong> <strong>the</strong>ft or loss <strong>of</strong> a device when information is extracted from <strong>the</strong><br />

device. This could be private and personal information that could be sensitive,<br />

e.g. personal photographs<br />

o Through a malicious app (malware) whose intention is to steal personal data<br />

o Through an app that has been poorly written and is extracting personal<br />

information that it doesn’t need<br />

o As part <strong>of</strong> a feature <strong>of</strong> <strong>the</strong> <strong>Smartphone</strong> operating system. In 2009 Etisalat, a<br />

middle-eastern MNO, was accused <strong>of</strong> pushing out a custom BlackBerry<br />

s<strong>of</strong>tware update to customers in <strong>the</strong> United Arab Emirates that could intercept<br />

email and text messages 26 . Additionally HTC, <strong>the</strong> handset manufacturer,<br />

recently settled a court case brought by <strong>the</strong> US’ Federal Trade Commission<br />

National Insurance number, date and place <strong>of</strong> birth, mo<strong>the</strong>r’s maiden name, location or biometric<br />

records.<br />

25 http://ec.europa.eu/justice/data-protection/article-29/<br />

26 BlackBerry update bursting with spyware. The Register, 14 July 2009:<br />

http://www.<strong>the</strong>register.co.uk/2009/07/14/blackberry_snooping/<br />

Goode Intelligence © 2013 P a g e | 36 www.goodeintelligence.com

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