13.06.2013 Views

Definitive Guide to Event Marketing

Definitive Guide to Event Marketing

Definitive Guide to Event Marketing

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

7 Common <strong>Event</strong> <strong>Marketing</strong><br />

Mistakes <strong>to</strong> Avoid<br />

#DG2EM<br />

2. Know the amount of staff you need.<br />

Ever attended a tradeshow where you<br />

feel like the staff outnumbers you five <strong>to</strong><br />

one? Nothing looks worse than a bunch<br />

of guys in their company Polos sitting<br />

around and checking their iPhones<br />

every 30 seconds. Not only does that<br />

decrease your productivity, it cuts the<br />

amount of real estate you have <strong>to</strong> hold<br />

decent conversations with prospects.<br />

On the other side of the spectrum, you<br />

want <strong>to</strong> make sure you have enough<br />

resources <strong>to</strong> effectively represent your<br />

brand and engage with prospects. Just<br />

remember – while the quantity of staff<br />

counts, the quality matters most. You<br />

want at least one product or service<br />

superstar present <strong>to</strong> field the more<br />

technical and granular questions.<br />

3. Know when a conversation<br />

is dragging on.<br />

Ideally people will be lining up at<br />

your booth <strong>to</strong> talk with you about<br />

your product. Don’t keep ‘em waiting.<br />

If conversations last for more than five<br />

minutes during the peak traffic times,<br />

you are going <strong>to</strong> miss many more<br />

conversations. If you feel the discussion<br />

is worth continuing, schedule a followup<br />

call. After all, you’re at the show <strong>to</strong><br />

represent your brand, not <strong>to</strong> conduct<br />

a full discovery call.<br />

116<br />

4. Don’t forget relevant conversations.<br />

This is a <strong>to</strong>ugh one, since there is so<br />

much going on at an event. Let’s say<br />

things are going great and you’re<br />

having conversation after conversation.<br />

Will you remember what was said in the<br />

first conversation, even though it was<br />

awesome? Sales reps cringe at the<br />

idea of a lost opportunity. Make sure<br />

your staff logs the key points of each<br />

conversation, either on the back of the<br />

prospect’s business card or on a sheet<br />

of paper you can staple <strong>to</strong> the card for<br />

reference. Additionally, if you have an<br />

iPad scanner, you can log the details<br />

directly in<strong>to</strong> an app. This will make it<br />

easy for you <strong>to</strong> insert notes in<strong>to</strong> your<br />

CRM system for targeted follow-up<br />

based on your conversation.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!