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CUSTOMER SATISFACTION—ROADWAY TO PROFITABILITY
H. Glen Haney
President and CEO
Dataquest Incorporated
Mr. Haney is President and Chief Executive Officer of Dataquest Incorporated. He joined the
company in 1989 and previously held the position of Executive Vice President, Sales and
Marketing. Prior to joining Dataquest, Mr. Haney was President and CEO of Sterling Networks,
a San Jose, California-based company that develops, manufactures, and markets a high-speed
imaging network, workstation, and file server. He led the company through a start-up period of
development, Asian manufacture of its product, and first customer delivery. Before Sterling
Networks, Mr. Haney was President and CEO of Micropro International Corp. (now known as
WordStar International Inc.), a manufacturer of word processing software. As head of Micropro,
he managed the company's transition from a founder-directed private company to a public
company. He began his career with Sperry Univac Corporation and served that company from
1956 to 1983. He led sales, marketing, development, and strategic planning organizations during
a period of growth from $60 million to $2.5 biUion. Mr. Haney earned a B.S. degree from Notre
Dame University and an M.B.A. degree from Harvard University.
Dataquest Europe Limited
EUROPEAN SEMICONDUCTOR INDUSTRY CONFERENCE
May 29-31, 1991
Marbella, Spain
Dataquest Europe Limited, a company of The Dun & Bradstreet Corporation
Roussel House, Broadwater Park, Denham, Uxbridge, Middx UB9 5HP / 0895 835050 / Tlx 266195 / Fax 0895 835260