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gec plessey semiconductors - Archive Server

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from their data bases that are statistically representative<br />

of types of users, regions, users of specific channels of<br />

distribution, etc.<br />

Some of you today use statistical tools and concepts to<br />

analyze product defects and track production quality. You<br />

can, and I believe you must, use similar techniques in<br />

marketing.<br />

Begin to orient your marketing personnel towards an<br />

appreciation of the power of statistically-valid<br />

extrapolations of customer information from small to<br />

large universes. You will begin to hire statisticians and<br />

train them in the intricacies of your businesses. You will<br />

begin to team marketing, statisticians and engineers<br />

together to evaluate and analyze results from your own as<br />

well as surveys purchased from independent sources.<br />

You will begin to determine which universities have the<br />

strongest syllabi in these areas of new interest, just as you<br />

have done for such a long time in engineering.<br />

You will begin to form new links between yourselves, your<br />

computer and communications customers, and their end<br />

users to determine how best to differentiate your<br />

products so that what you provide is what they want and<br />

5/22/91, 11:28 AM<br />

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