Operations Review - ChartNexus

• Regular visits to operating units by Senior Management;
Statement on Internal Control
• Various improvement programmes were established in PROTON and its subsidiaries to
enhance its business operations;
• Continuous training efforts to enhance the leadership quality and competency of the
workforce;
• Regular employee perception surveys were conducted to obtain feedback from
employees to promote continuous improvements; and
• Formal employee appraisal system for effective coaching and evaluation of employee
performance using established Key Performance Indicators (KPIs).
For the financial year under review, after due and careful inquiry and based on the
information and assurance provided, the Board was satisfied that the key elements of
internal controls are in place. Nevertheless, identified areas of concern are being accorded
closer attention and more regular monitoring to ensure key internal controls are adequate
and effective to continually safeguard shareholders’ investment and the Group’s assets.
PROTON 2009 ANNUAL REPORT
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