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WatchTime - August 2012

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A watchmaker places a basket containing parts in the ultrasonic cleaning machine.<br />

arated from the bracelet), etc. Broken<br />

bracelets and clasps are repaired before<br />

being refinished. Crystals with anti-reflective<br />

coating must be kept away from refinishing<br />

equipment and ultrasonic cleaners<br />

to protect the coating from scuffs and<br />

scratches.<br />

Refinishing technicians evaluate the<br />

finishes and plan their approach. If<br />

they’re working on, for example, a Rolex<br />

Oyster-style bracelet, they use for the polished<br />

areas a muslin buff treated with dry<br />

rouge mounted on a high-speed benchtop<br />

motor. The technician holds the<br />

bracelet in his hands and guides it on the<br />

buff. Other surfaces, such as the sides of<br />

the case, are polished with hand tools.<br />

Whenever possible, cases are finished to<br />

factory specs. Edges and corners remain<br />

sharp, if that is how they came from the<br />

factory. Experience and skill are required<br />

to get the finish just right. Unfortunately,<br />

prior poorly executed refinishing usually<br />

can’t be remedied. Sharp edges and corners<br />

that have been polished away cannot<br />

be brought back to factory spec.<br />

Next, the muslin buff is replaced with<br />

a satin wheel. A special heat-resistant tape<br />

is used to mask off the polished areas, and<br />

the satin finish is applied. Again, some areas,<br />

such as the tops of the lugs, can’t be<br />

finished properly with the wheel, so they<br />

are done by hand using emery sticks.<br />

Everything is done to factory specs, which<br />

spell out details such as the angle of the<br />

satin on the tops of the lugs. Where a circular<br />

satin finish is required, such as the<br />

underside of the bezel, the part is placed in<br />

a lathe, where the spinning action yields<br />

the proper finish.<br />

Bead-blasted finishes present special<br />

challenges, as no two brands use exactly<br />

The sparkling-clean movement is reassembled.<br />

the same finish. Matching factory finishes<br />

requires using different blasting media<br />

recipes. (Blasting media usually consists of<br />

very fine beads made from glass or aluminum<br />

oxide.) Bead blasting equipment is<br />

similar to the spray guns used to paint cars.<br />

An adjustable nozzle with a trigger is attached<br />

to an air compressor and a container<br />

of blasting media. Depressing the trigger<br />

releases an air-powered jet of media. The<br />

part(s) being refinished are suspended in a<br />

box that captures the media. As with polishing<br />

and satin finishing, areas that must<br />

be protected are masked off with impactresistant<br />

tape.<br />

The final refinishing steps include placing<br />

the parts in an ultrasonic cleaner for 15<br />

to 20 minutes, followed by a steam clean<br />

and dry. Each part is then individually<br />

wrapped and sent back to the watchmaker<br />

who is servicing the movement.<br />

THE HEART OF THE service center operation<br />

is the clean room where high-grade<br />

mechanical movements are serviced. Here,<br />

positive air pressure, air filters, sticky mats,<br />

lab coats, finger cots, and other steps help<br />

insure potential contaminants are kept in<br />

check. This room reminded me of a smaller<br />

version of the assembly workshops at the<br />

top factories in Switzerland. Stoll also owns<br />

Carl F. Bucherer North America, which distributes<br />

the CFB brand, and Bucherer<br />

watches are serviced in this room. Most of<br />

the Stoll & Co. watchmakers are WOSTEP<br />

graduates, while a few entered the profession<br />

as apprentices. The watchmakers also<br />

receive factory-sponsored training so they<br />

<strong>August</strong> <strong>2012</strong> <strong>WatchTime</strong> 115

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