MQFD: A Model for Synergizing TPM and QFD - Cochin University of ...

10.7.8. Step 8 233
10.7.8.1. Rationale 233
10.7.9. Step 9 234
10.7.9.1. Rationale 234
10.7.10. Step 10 234
10.7.10.1. Rationale 234
10.7.11. Step 11 235
10.7.11.1. Rationale 235
10.7.12. Step 12 235
10.7.12.1. Rationale 235
10.7.13. Step 13 236
10.7.13.1. Rationale 236
10.7.14. Step 14 236
10.7.14.1. Rationale 236
10.7.15. Step 15 236
10.7.15.1. Rationale 237
10.7.16. Step 16 237
10.7.16.1. Rationale 237
10.8. Reactions 237
10.9. Major Reactions 244
10.10. Conclusion 246
11. Strategic receptivity of Maintenance Quality Function 248
Deployment across heterogeneous organizational cultures
11.1. Introduction 248
11.2. Structure ofthe questionnaire 248
11.3. Survey 249
11.4. Background ofthe organizations and the cultures 252
prevailing in them
11.5. Customer voice adoption 257
11.6. Impact ofMQFD 258
11.7. MQFD implementation steps 261
11.8. Strategic receptivity scorecard ofMQFD 270
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