MQFD: A Model for Synergizing TPM and QFD - Cochin University of ...

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Figure 11.3. Ratings on achieving targets through MQFD 262 Figure 11.4 Average response score against MQFD implementation 263 steps Figure 12.1. Seven phase activities ofAHP 275 Figure 12.2. Descritization hierarchy ofMQFD 277 Figure 12.3. Hierarchy ofsensitivity ofcritical factors 306 XVll
LIST OF TABLES Page Number Table 2.1. Articles reporting the linking ofTPM with other 15 manufacturing strategies and principles Table 2.2. Articles reporting the linking ofQFD with other 16 manufacturing strategies and principles Table 3.1. Eight pillars ofTPM 21 Table 3.2. Over all percentage level ofimplementation ofTPM 21 pillars Table 3.3. Level ofusing internal and external customers concept 23 Table 3.4. QFD implementation status in companies 24 Table 3.5. Benefits achieved by companies 2 and 4 after 24 implementing QFD Table 4.1. Action to be taken to construct eight TPM pillars 37 Table 5.1. Questionnaire used for surveying the receptivity of 42 MQFD model Table 6.1. Details ofthe vehicles considered for study 51 Table 6.2. Data on Customers' voice 52 Table 6.3. Technical descriptors and their computed scores 55 Table 6.4 Technical languages which are not required to pass 56 through the TPM pillars Table 6.5. Technical languages, which are required to pass through 57 TPM pillars. Table 6.6. Vehicle maintenance data 61 Table 6.7. Tangible parameters to measure the success ofMQFD 64 Table 7.1. Major Customer Complaints from July to December2005 67 Table 7.2. Percentage normalized value ofcustomer technical 71 interactive score and correlated weight factors oftechnical language. Table 7.3. TPM Pillars and actions recommended for implementing 72 TPM pillars for appropriate component selection Table 7.4. TPM Pillars and actions recommended for implementing 73 TPM pillars for appropriate Component Loading Table 7.5. TPM Pillars and actions recommended for implementing 73 TPM pillars for Appropriate Drumstick Application xviii
Page 1 and 2: MQFD: A MODEL FOR SYNERGIZING TPM A
Page 5 and 6: ABSTRACT This thesis presents the m
Page 7 and 8: 3. QFD and TPM: a survey in practic
Page 9 and 10: 6.3.5. Computation ofOEE 60 6.4. Co
Page 11 and 12: 8.3.4.4. Engine problems 117 8.3.4.
Page 13 and 14: 10.3.3. Planned maintenance 215 10.
Page 15 and 16: 11.9. Conclusion 270 12. Multi Crit
Page 17 and 18: Figure 5.12. MQFD receptivity among
Page 19: Figure 8.51. Variation ofOEE ofH3 d
Page 23 and 24: Table 8.4. Codes used for represent
Page 25 and 26: Table 9.24. Action plans of TPM pil
Page 27 and 28: Table 12.22. Pairwise degree compar
Page 29 and 30: AHP HoQ IIM INR MDT MQFD MTBF MTTR
Page 31 and 32: 1.1. Background INTRODUCTION Immedi
Page 33 and 34: mtroauction market. Researchers and
Page 37 and 38: Content 2.1. INTRODUCTION 2.2. QFD:
Page 39: languages' is developed. The values
Page 42: Literature Survey approach often wo
Page 45: LiteratureSurvey from its birth to
Page 48 and 49: LiteratureSurvey application feasib
Page 50 and 51: Literature SUf'IJey In TQM field, t
Page 52: OFO AND TPM: ASURVEY IN PRACTICING
Page 58 and 59: ,------ -- Q:FD antf'PP'.M.: a surv
Page 60: MOFD: AMODEL FOR SYNERGIZING TPM AN
Page 65 and 66: :MQPrD: )I mode!for synergizing fJ'
Page 68 and 69: :M.QPV;)I mode]for synergizing rrP:
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4.1 shows the action taken in this
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4.4.12. Step 12 'MQf}'fJ): )f. mode
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4.4.17. Step 17 JvtQi£
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5.1. Introduction RECEPTIVITY ANALY
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-------- - ---- --- - --- Appreciat
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Content &.1 INTRODUCTION Cfiqapter
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Implementation of:MQPrJ) in a 'Vehi
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Implementation of:M.Q.'FiD in a lIe
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Implementation oj:MQff(j) in a lIef
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Implementation of:MQCF(j) in a 'Vel
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6.4. Conclusion Implementation of'M
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IMPLEMENTATION OF MQFD IN TYRE MANU
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Impfnunt4twn oj'MQ!.FD in 'Tyre mtl
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Implementation oj :MQq-CV ut 'Tyre
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Impfementation of:MQ.fFC'D in rrjre
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lmpfementation oj
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Impfementation of:MQ.f}'q) in rryre
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Implementation of:MQCf':n ill 'Iyre
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IMPLEMENTATION OF MOFD IN THE MINES
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8.2.3. Quality Policy Implementatio
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HI-H7 H8 BEML BEML Implementation o
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Implementation of'MQ(FD in tlie'Min
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Impf£mmtatWn ojMQYD in th
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lmpfementation of'MQYD in the MintS
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lmp fem.entation of MQYD in tIte Mi
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Implementation of:MQ!
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Implementation of!MQ'FCf) in the !M
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Implementation of:MQ'F(j) in the :M
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MTBF Implementation of:MQtF\D in th
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Impfementation of7dQ:!([) in the 7d
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Implementation of'MQPCJJ in tfie :M
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lmpfementation of'MQ!.F'D in the )H
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Implementation of'M.Q.f£q] in tlie
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Impfementation of'.MQ
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Content 9.1. INTRODUCTION 9.2. ABOU
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Implementation of9vtQPCD in mattres
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9.6. Interpretation from the questi
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Implementation of'.MQPcD in mattres
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Implementation of:MQJ"(j) in mattre
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Implementation of:MQ.c£CJ) in matt
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Implementation of:MQ.'FC[) in mattr
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Content 10.1. INTRODUCTION 10.2. QU
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QuafityImprovement in r£lIgilleen"
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lO.3.TPM and engineering education
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10.3.4. Quality maintenance Quality
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QuaMyImprovement !1l !]:;IlBl1leenn
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QualityImprovement in f£ngineenng
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l[uatltyimprovement m 11:,ngl1leerl
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Quality Improvement in f£ngineerin
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QuaEity Improvement in P.ngineen"ne
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10.7.13.Step 13 QualityImprovement
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QlUlttty improvement In'f:,llgIneer
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QUilfity Improvement in f£ngineeri
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QualityImprooement in P.neineering
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10.10. Conclusion Q.uality Improvem
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arqaphr .11 STRATEGIC RECEPTIVITY O
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1 Organization Classic Art Lamps 2
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Strategic recepthity of:MQ.'PD acro
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Strategicreceptivity of:MQPCD acros
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5 6 7 8 N.K.Sasidharan Pillai Raj M
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Content Cltlptphr ·1 2 MULTI-CRITE
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:Mufti Criteria Decision :Malijng i
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:Mufti Criteria Decision :Mafjng in
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:Mufti Criteria Decision :Mal{jng i
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:MUltI Cntena '1JeClswn :MakJng m :
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'Mufti Criteria Decision 'Making in
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fiierarcfry
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Content 13.1. INTRODUCTION 13.2. RE
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Conclusion 13.2. Receptivity of the
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REFERENCES Abe, T. and Starr. P, (2
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(j{gferences Bryce,P., Johnston,S a
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CJ?iferences Crewe ,TJ , Noble.LS a
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J
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CJ?fferences Lam,K and Zhao,X. (199
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!J?fjereru:es Pun, K.F., Chin, K.S.
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(j(gferences Witter, 1., Clausing,D
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The following questions may be answ
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ANNEXURED Questionnaire A Questionn
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Dear Sir, ANNEXUREE )4nne:(ure Plea
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Please write your comment Step 2 Ma
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Name and address ofthe company: You
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Please write your comments in this
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Step 12 The deviation ofthe results
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ANNEXURE] QUESTIONNAIRE KINDLY ANSW
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)fnnexure (a) To which extent reput
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10 20 3D 40 50 60 70 80 90 (c) To w
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