MQFD: A Model for Synergizing TPM and QFD - Cochin University of ...

LIST OF FIGURES
Page
Number
Figure 1.1. Research methodology 4
Figure 1.2. Chapter organization ofthe doctoral work 5
Figure 2.1. Format ofHoQ Matrix 8
Figure 2.2. Eight-TPM Pillars 9
Figure 3.1. Implementation ofTPM pillars in Company 1 22
Figure 3.2. Implementation ofTPM pillars in Company 2 22
Figure 3.3. Implementation ofTPM pillars in Company 3 22
Figure 3.4. Implementation ofTPM pillars in Company 4 22
Figure 3.5. Implementation ofTPM pillars in Company 5 22
Figure 3.6. Implementation ofTPM pillars in Company 6 22
Figure 3.7. Level ofimplementing TPM pillars in six companies 22
Figure 3.8. Overall percentage level ofimplementing TPM pillars in 23
. .
SIX companies
Figure 3.9. Proportion ofinternal-external customers concept in six 26
TPM implementing companies
Figure 3.10 Proportion ofQFD implementation in six companies 26
Figure 4.1. Use ofQFD for TPM 28
Figure 4.2. MQFDModel 30
Figure 5.1. Awareness ofTPM among international participants 43
Figure 5.2. Awareness ofQFD among international participants 44
Figure 5.3. MQFD receptivity among the participants ofinternational 44
conference
Figure 5.4. Awareness ofTPM among Practising Managers 45
Figure 5.5. Awareness ofQFD among Practising Managers 45
Figure 5.6. Awareness ofTPM among MBA students 45
Figure 5.7. Awareness ofQFD among MBA students 46
Figure 5.8. MQFD receptivity among practising managers 46
Figure 5.9. MQFD receptivity among MBA students 46
Figure 5.10. Awareness ofTPM among ITQM conference Participants 47
Figure 5.11. Awareness ofQFD among ITQM conference Participants 47
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