2010 Comprehensive Statement on Postal Operations - USPS.com

Chapter 5: Workforce
for structural business model changes and the 10-year action plan,
Ensuring a Viable Postal Service for America, released in March.
Employees also had access to a growing number of video
presentations from executives on operations (Field Updates),
financial results (Dollars and ¢hange), information technology (IT3),
retail (Talkin’ Retail), and sustainability (Going Green).
To enhance overall employee communication efforts, two critical
human resources Web sites were enhanced and launched via
the intranet and extranet channels. Featuring improved access to
critical life, career, health information and applications, these two
Web sites are improving overall employee engagement by adding
24/7 online access.
Community Involvement
The Postal Service strives to be a responsible corporate citizen in
communities across the nation. Employees also are committed
to being good neighbors as shown by their countless heroic and
humanitarian deeds performed every year, as well as participation in
the following programs.
Have You Seen Me Program
This year marked the 25th anniversary of Have You Seen Me?, a
joint effort of the Postal Service, the National Center for Missing
and Exploited Children, and Valassis to reunite families with
missing children through America’s Looking for Its Missing Children
program. Valassis publishes the weekly RedPlum circular that
showcases color photos of missing children and their alleged
abductors. As a result of leads generated by the program, 149
children have been safely recovered. Additional information is
available at www.missingkids.com.
Combined Federal Campaign
Every year the Postal Service participates in the Combined Federal
Campaign. In the 2009 campaign employees pledged $32.5 million
to charities of their choice. The <strong>2010</strong> campaign runs through
December 15, <strong>2010</strong>. The actual pledge total will be known in
early 2011.
Postal Employees Relief Fund
The Postal Employees Relief Fund (PERF) is a humanitarian
effort administered jointly by the Postal Service and its unions
and management associations. PERF is supported financially by
employees mainly through payroll deductions from the Combined
Federal Campaign. In calendar year 2009, PERF provided more than
$1.4 million to 237 employees who experienced losses from fires,
floods, hurricanes, and tornadoes. Since it began in 1990, PERF has
provided more than 3,000 grants totaling nearly $16 million to active
and retired employees impacted by natural disasters and house fires.
Marrow Donor Program
Since 1997, the Postal Service has collaborated with the Be The
Match Foundation, formerly the Marrow Foundation, to build
awareness of the National Marrow Donor Program, the world’s
largest and most diverse registry of potential marrow donors. Over
the last 13 years, the Postal Service — through its Delivering the
Gift of Life Campaign — has recruited more than 50,000 employees
and family members to become registry donors.
Annual Food Drive
On May 8, city and rural carriers collected food donations as they
delivered mail on their routes in the annual Stamp Out Hunger Food
Drive. Other employees helped process and deliver nonperishable
food to pantries across the nation. More than 130 million postcards
were mailed to publicize the event — the world’s largest annual
one-day food drive. Despite the tough economy, Americans boosted
their donations to a record 77.1 million pounds, increasing the
18-year total to more than one 1 billion pounds. Other supporters of
the drive include Campbell Soup Company, Valpak Direct Marketing
Systems, Valassis, Feeding America (formerly known as America’s
Second Harvest), the United Way of America and local affiliates, the
AFL-CIO, and cartoonist Bill Keane, who provides special Family
Circus artwork for the promotion.
Carrier Alert
The Carrier Alert Program recognizes that carriers can help monitor
the well-being of elderly and disabled customers. A local sponsoring
agency notifies the Post Office of persons who want to participate in
the service and a decal is placed in their mailbox. Carriers will then
be alert to an accumulation of mail that might indicate an accident or
illness, and notify appropriate officials.
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