Release Notes Feature Enhancements

Notes and Limitations
Installation
The following notes provide important information pertaining to the Seagate Info 7.5 install. For
installation instructions specific to systems being upgraded from earlier versions of Seagate Info,
please read the document “Upgrade_Install.doc,” located in the \docs directory of the product CD.
• The following NT Services are available in Seagate Info 7.5:
- Info Agent
- Info APS
- Info OLAP Server
- Info Outlook Server
- Info Sentinel
- Manage Exec Agent
- Manage Exec Alert Executive
- Manage Exec Alert Server
- Open OLAP Gateway - DB2
- Open OLAP Gateway - Essbase
- Open OLAP Gateway - HDCHAPI
- Open OLAP Gateway - OLEDB
- Open OLAP Nameshell - SI
- Seagate Client Exec Base Service
- Seagate Analysis Server
To run Seagate Info Services, administrators must ensure that each service (with the exception of
the Info OLAP Server) is running under a User account with enough permission to access the
directories and resources that it needs. A domain user account is recommended. A local user
account will not have access to available network resources, such as printing, emailing, and
database server connections.
Note:
By default, Seagate Info components are installed as processes if administrators do not specify a
User account under which the Seagate Info services are to be run. Note, however, that the OLAP
components (gateways and nameshell) will have services automatically created regardless. These
are, by default, set to use the System account. Administrators who did not specify a User account
under which the Info Services should be run during the Seagate Info setup will need to manually
change the account settings for these OLAP services to ensure that they run under a User account
with the necessary permissions.
• Users who intend to employ Manage Exec as their Seagate Info monitoring tool should install
Seagate Info 7.5 before proceeding with their Manage Exec set up. For detailed information
regarding Manage Exec, please see the Manage Exec documentation that is included with your
Seagate Info installation CD under the \ME\docs\pdf directory.
• Seagate Info 7.5 systems must run on the TCP/IP communications protocol.
• Users installing Seagate Info 7.5 on Windows 2000 will need to ensure that “Client for MS
Networks” is installed on the same machine. If not, the Info Sentinel will not start. (This limitation is
a result of the Info Sentinel’s dependence on the NetBT service: the NetBT service is dependent
on the NT Workstation service, which is, in turn, dependent on Client for MS Networks.)
© 2000 Seagate Software
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