Release Notes Feature Enhancements

• Installing Seagate Info 7.5 on a machine on which a version of Crystal Reports already resides is
not recommended. In this scenario, users should run the Crystal Reports uninstall program before
installing Seagate Info 7.5.
• Do not install Crystal Reports 8 on a machine on which any Seagate Info server component
resides. (This may adversely affect the OLAP functionality for your Info system.)
If the machine is no longer to be employed as an Info back-end component, it is recommended
that you uninstall Seagate Info before installing Crystal Reports.
• When uninstalling Seagate Info 7.5 on a machine with the Netscape Iplanet Web Server 4.1
running, users will be prompted with a “Could not remove the file name: …\ciweb.dll” error
message. To successfully remove the ciweb.dll, users need to stop the IWS service and IWS
administrator before proceeding with the uninstall.
• Some administrators may find that custom settings specified for the UNC Path and URL Path (in
the Seagate Analysis Server Options dialog box) are lost after upgrading from Seagate Info 7 to
Seagate Info 7.5. The custom settings may be deleted with the paths left blank, or they may be
replaced with default values.
It is recommended that users using a customized setting for these paths record the existing setting
before running the Seagate Info 7.5 setup program. Users who have a blank path after installing
Seagate Info 7.5 will need to manually specify the location of the Analysis Server Auto-Setup
Program (i.e., qclientupgradeall.exe).
• When using the Silent Install feature to deploy Seagate Info, users will need to ensure that their
license key is added to the SilentCi.ini file (i.e., in the SilentCi.ini file, set [License] 1= your license
key).
• Upgrading to Seagate Info 7.5 may require your machine's MDAC layer to be upgraded during the
setup process. If necessary, Seagate Info automatically upgrades the MDAC layer. If you are
performing a silent installation, and you prefer not to upgrade the MDAC layer, you must edit the
"[Setup]" section of the Cisetup.ini file. After the line "SafeInstallMessage=1," enter this new line:
"NoSYSFILES=1". This setting suppresses the installation of all non-Seagate Info system files.
• When installing the Microsoft Management Console (MMC.exe) from the \redist\mmc\x86 directory
of the Seagate Info 7.5 CD, users need to ensure that Internet Explorer 4 (or later) is installed on
the machine before launching the immc.exe setup program.
• When upgrading from Seagate Info for SMS to Seagate Info 7.5, the “Bypass Page on demand”
right will not be in effect (it will be neither granted nor denied). As a result, it will not be possible for
users to change the “Page on demand from server” option from the Info Desktop, thus making it
impossible to use the Info Analyzer to view reports.
To correct this behavior, users need to manually add the right for Bypass Page on Demand.
• When upgrading from Seagate Info 6 for Microsoft BackOffice to Seagate Info 7.5, systems using
either an Access or a SQL Server database as the APS data source may encounter the following
error when installing:
Failed in moving contents from one data source to another. Your existing
data source contains bad data. The bad data was ignored during migration.
To resolve this error, users need to rearrange the CI_REPORTS table of the Seagate Info 6
system database (before installing Seagate Info 7.5) to ensure that the last column is
CI_REC_MEMO instead of CI_ORGID. (The existing last column, CI_ORGID, may cause
© 2000 Seagate Software
12